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Holiday Inn Express Ludlow by IHG

2.5 star property
Ludlow guestrooms with free WiFi

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Photo gallery for Holiday Inn Express Ludlow by IHG

1 bedroom, in-room safe, desk, blackout drapes
Exterior
Pool
1 bedroom, in-room safe, desk, blackout drapes
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
321 Center St, Ludlow, MA, 01056
  • MassMutual Center
    ‪12 min drive‬
  • MGM Springfield
    ‪12 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪13 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪38 min drive‬

Room options

Room, 1 King Bed, Non Smoking (Leisure)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Feature)

Suite, 1 King Bed, Non Smoking (Feature) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Feature)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Ludlow

Close to the beach.Stay at this Ludlow hotel and you'll be within 9 miles (15 km) of Mount Holyoke College and Springfield Armory. MassMutual Center and Springfield Science Museum are within 12 miles (20 km).

What's nearby

  • Springfield Armory - 11 min drive - 8.4 miles
  • MassMutual Center - 12 min drive - 9.5 miles
  • MGM Springfield - 12 min drive - 9.8 miles
  • Naismith Memorial Basketball Hall of Fame - 13 min drive - 10.2 miles
  • Big E - 14 min drive - 10.7 miles

Getting around

  • Springfield Union Station - 16 min drive
  • Bradley Intl. Airport (BDL) - 36 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Chmura's Bakery - ‬2 min drive
  • ‪Burger King - ‬5 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Holiday Inn Express Ludlow by IHG

Ludlow guestrooms with free WiFi
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Ludlow by IHG. Free self parking is available.
  • 71 guestrooms or units
  • 3 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
Holiday Inn Express Ludlow by IHG offers 71 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers.

This Ludlow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Similar properties

Lobby

Tru by Hilton Chicopee Springfield

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
$110 nightly
The price is $124
Aug 24 - Aug 25
Total includes taxes and fees
Tru by Hilton Chicopee Springfield

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0007321610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Express Ludlow By Ihg Ludlow
Holiday Inn Express Ludlow by IHG Hotel
Holiday Inn Express Ludlow an IHG Hotel
Holiday Inn Express Ludlow by IHG Ludlow
Holiday Inn Express Ludlow by IHG Hotel Ludlow

Frequently asked questions

How close is Holiday Inn Express Ludlow by IHG to the airport?

Holiday Inn Express Ludlow by IHG is 18.4 mi (29-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

Does Holiday Inn Express Ludlow by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Ludlow by IHG.

How close is Holiday Inn Express Ludlow by IHG to the beach?

This hotel is a short 11-minute walk from Haviland Pond Beach. Don't forget your sunscreen!

Does Holiday Inn Express Ludlow by IHG offer free breakfast?

Holiday Inn Express Ludlow by IHG offers free buffet breakfast on weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express Ludlow by IHG?

No, there is no casino at this hotel, but MGM Springfield (13-min drive) is nearby.

What time is check-in at Holiday Inn Express Ludlow by IHG?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in.

Is there free parking at Holiday Inn Express Ludlow by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Ludlow by IHG have a pool?

Holiday Inn Express Ludlow by IHG does not have a pool.

Does Holiday Inn Express Ludlow by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Ludlow by IHG to downtown Ludlow?

Holiday Inn Express Ludlow by IHG is 0.5 mi away from Ludlow.

Holiday Inn Express Ludlow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 945 reviews
Rating 8 - Good. 313 out of 945 reviews
Rating 6 - Okay. 76 out of 945 reviews
Rating 4 - Poor. 22 out of 945 reviews
Rating 2 - Terrible. 12 out of 945 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jamie

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Melissa

Stayed 1 night in Apr 2025

4/10 Poor

Alan Robert

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
February, I reserved a King Suite and was charged for the price of a King Suite. When we arrived, we were told they had no suites and the only room available was a double queen room. I asked for a refund and was refunded all but $989 for a three-night stay in a room listed at $120 a night with taxes. In trying to solve this I am getting directed back to hotel and hotel directs me back to Expedia. What good is an Expedia reservation if this is how we are treated. I can't even get an itemized bill for charges. I will never stay at this hotel again. I am so disappointed with Expedia.
Stayed 10 nights in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

It was very good , have stayed here several Times, always good, friendly staff,, my " go to place"
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that the toilet is so low to the floor. Needs to be replaced with a new comfort height toilet. Also, the desk chair will not go up and is also very low. Otherwise all seems great.
Stayed 1 night in Apr 2025

10/10 Excellent

CINDY, OXFORD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night here but pleasant check in and nice room
Stayed 1 night in Apr 2025

6/10 Okay

Rosie

Traveled with family
Disliked: Property conditions & facilities, room comfort
Facility was very old and not updated
Stayed 1 night in Mar 2025

6/10 Okay

Ron

Stayed 4 nights in Mar 2025

6/10 Okay

Ron

Stayed 4 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in. Nice clean and quiet room.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Feb 2025

6/10 Okay

PATRICK

Stayed 3 nights in Feb 2025

6/10 Okay

PATRICK

Traveled with family
Disliked: Staff & service, property conditions & facilities
Wasn’t notified that there was construction going on at the hotel until arrival. Also the attendant at breakfast made us feel very uncomfortable and seemed more of a breakfast “guard” than a service attendant. We felt like we couldn’t eat what we wanted in fear of repercussions with the constant looks as we went through the line.
Stayed 1 night in Feb 2025

10/10 Excellent

ximena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Kurt

Liked: Cleanliness

Renovations and loud

Renovations being done. On 3rd floor - we stayed on 2nd floor. Saturday morning Woken up at 7 am by work being done directly above us. I called front desk to complain and they said next room already called and they went up to yell at the workers who started 2 hours early - Work schedules at 9 am - not 7 am! If it was 9 am there wouldn’t have been a problem. The room was clean, bed uncomfortable (king suite) and room would benefit from renovations. The highway was a bit loud, it was on the side we stayed. The manager reached out to me and did nothing about our stay. This is not what i expected. Would NOT stay here due to this and being woken up so early. You pay to stay somewhere and it should be quiet and comfortable. There’s enough hotels within 15-30 minutes to stay nearby. Very disappointed in this stay. I have stayed here a few times in the past and had no issues. Not to mention we were here for a funeral - just 2 weeks before for another funeral and stayed in Holyoke that stay We stay all over and use hotels dot com and read reviews.
Stayed 1 night in Feb 2025

8/10 Good

Keith

Liked: Property conditions & facilities
Was great
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
It was a great stay, but the noise level from the highway was a bit much. I believe a better window system is appropriate for this room.
Stayed 3 nights in Jan 2025

8/10 Good

David W

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Front desk was full of personality and helpful. Pillows were assorted and labeled. I am a pillow snob, but honestly, the beds were very comfortable. I just have a problem with those stingy sugar and powdered creamer packets! If you take cream and sugar in your coffee, you need a half dozen packets. Not the hotel's fault, but put more in the rooms, please!
Stayed 1 night in Jan 2025

10/10 Excellent

Rogerio D

Stayed 1 night in Jan 2025

10/10 Excellent

Julien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carmen

Stayed 1 night in Dec 2024