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"Veronica en resepcion muy mal servicio no se si temia mal dia pero pesimo trato a los clientes Cuatos exelentes uvicacion exelente"

"So far so good."

"Yes"

"Trip advisor - marquis Reforma I want to preface my review for the Marquis Reforma by noting that I’ve been working in the hospitality industry for over 20 years with the last 15 being in hotels. I’ve opened 400+ room resorts with 10+ outlets. At the end of the day, I have an intimate knowledge of what we’re talking about. From the moment the doormen opened our car door our experience at the Marquis Reforma was outstanding. The first person we met was Benjamin who helped us with our bags. If I had a dozen Benjamin’s on my team I could take over a market! His attitude was a refreshing welcome after a day of traveling. The first thing you notice whether you know or not when you walk into a hotel is the smell and temperature, but the first thing you remember is how the staff interaction affects you. Benjamin seemed thrilled to met us, wanted to get us something to drink while we got checked in, and enthusiastically showed us to our room. Throughout our 6 night stay he continued to check in on us and when he found out we were going to Lucha Libre he imparted his love for wrestling and it became a nice touch point for our conversations. The location of the hotel is a great starting point for so many destinations throughout the city. 1 direction you’re a 10-12 minute walk to the museum of modern art, another direction is the Angel of Independence. If you’re heading to the shops in Polonco or the restaurants in Roma Norte you’re a super cheap Uber ($4-$5) to either areas."

"We had a great stay at this hotel. The property is well-maintained and very clean, and the restaurants were enjoyable. The staff were consistently friendly and accommodating. On our first night, my daughter wasn’t feeling well and unfortunately got sick in the bed. We had to request help to change the sheets, and the staff responded quickly and kindly. We really appreciated how understanding and helpful they were during that situation. Overall, it was a positive experience, and we would definitely stay here again."

"This is a great, centrally located hotel. You can walk to MOMA, Tamayo, Antropología, as well as Roma/Condesa neighborhoods etc (1+miles). Staff is very warm and helpful. Bathrooms are a little dated but clean (more important for me!). A/C is great! Gym is huge (2 rooms) and has everything you need. Housekeeping staff is great and attentive. Nice bar/lounge with piano player. Concierge can help you plan your day and even arrange for a private car and driver to the airport for early morning flights."