Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

Family-friendly 4-star hotel near Parque Zoologico de Chapultepec

In Mexico City

Within a 15-minute walk of this Reforma hotel, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Castillo de Chapultepec and Parque Zoologico de Chapultepec are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 7 restaurants, an outdoor pool, and a 24-hour fitness center. Families will appreciate kid-friendly dining and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like free self parking and WiFi in public areas.

Free WiFi, plasma TVs

Guestrooms have plasma TVs with cable channels and offer free WiFi and 24-hour room service. Other amenities include rainfall showerheads, showers, and desks.

Deluxe Room, 2 Double Beds (No Fumar)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$140* Per night/room Jan 31 - Feb 1

Camino Real King Club No Fumar

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite King - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Chapultepec - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Fiesta - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Camino Real Polanco Mexico ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Camino Real Polanco Mexico

Everyone (3) Family (2)
4 out of 5
Good value for the money. Crews were running improvements which are welcome.

Posted by on Jan 10, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 10, 2020 by Stefano Kirnbauer

Dear Guest, I am very happy to read that you enjoyed your stay and truly appreciate your feedback. If your travels bring you back to Mexico City, I hope you’ll give us another opportunity to serve you. Kind regards. Stefano Kirnbauer General Manager Camino Real Mexico City

5 out of 5
The artwork and architecture are stunning. Great quiet location. The bath amenities were a nice upscale touch.

Posted by on May 28, 2019

Was this review helpful to you?
Comment from Hotel Management

May 29, 2019 by Jorge Ortiz

Dear guest, I would like to thank you for the time you took to write to us about your recent experience at the Camino Real Polanco hotel in Mexico City, I do value your feedback. My team and I would appreciate the opportunity of being able to welcome you back and of being of service to you in the near future. Once again, thank you for your comments. At your service any time!

5 out of 5
Absolutely wonderful Been there many times and it’s great every time

Posted by , from Wisconsin on Dec 10, 2018

Was this review helpful to you?
Comment from Hotel Management

Dec 10, 2018 by Thank you

Dear guest, Thank you so much for your preference, visit and comments. Welcome back soon!

5 out of 5
Nice location, Great rions, Good service. I enjoyed my stay and definitely will go back.

Posted by on Oct 2, 2018

Was this review helpful to you?
Comment from Hotel Management

Oct 2, 2018 by Thank you

Dear guet, Thank you so much for your preference, evaluation and comments. Welcome back soon! Regards

4 out of 5

wonderful

We unexpectedly had to stay in Mexico City two nights with our infant and this hotel was a lifesaver. Being attached to the airport was so much easier than taking our son in the taxis. With a nursing infant I stayed in the room and used room service. The food was great and the staff was very helpful and most spoke adequate english. My husband was dealing with customs for us and the airport being across the street and taxi service there being reliable made this very convenient. Expensive but very safe and very pleasent.

Posted by on Dec 31, 1999

Was this review helpful to you?

Property Features

Camino Real Polanco Mexico offers its guests an outdoor pool and a 24-hour fitness center. There are 7 restaurants and 2 coffee shops/cafés on site. There's an onsite business center. Public spaces have free WiFi. There are 22 meeting rooms available. The family-friendly Camino Real Polanco Mexico also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This 4-star Mexico City hotel is smoke free.

  • 7 dining venues
  • 2 coffee shops
  • Built in 1968
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (15.5 km / 9.6 mi)
  • Train station: Mexico City Buenavista Station (5 km / 3.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Guest accommodations at Camino Real Polanco Mexico offer blackout drapes/curtains. 50-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Movies for purchase
  • Shower
  • Rainfall showerhead
  • Childcare in room (surcharge)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:30 AM.

La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Token - Onsite coffee shop. Open select days.

Bistro - This bistro specializes in Mediterranean cuisine. Open daily.

Café Tamayo - Onsite coffee shop. Open daily.

China Grill - This fine-dining restaurant specializes in Asian cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No elevators
  • No pets or service animals allowed
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 366 for adults and MXN 350 for children (approximately)
  • Valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Hotel Polanco Mexico
  • Camino Real Polanco Mexico
  • Camino Real Polanco Mexico Hotel
  • Camino Real Polanco Mexico Hotel
  • Camino Real Polanco Mexico Mexico City
  • Camino Real Polanco Mexico Hotel Mexico City

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.
url importing https://www.travelocity.com/Mexico-City-Hotels-Camino-Real-Polanco-Mexico.h9253-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.