City center stay
Within a 15-minute walk of this Reforma hotel, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Chapultepec Castle and Parque Zoologico de Chapultepec are also within 2 miles (3 km).
Multiple dining options
This smoke-free hotel includes 4 restaurants, an outdoor pool, and a gym. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafes and free perks like free self parking and WiFi in public areas.
Oct 5, 2023 by General Manager
Thank you for your review in relation to our hotel..Receive a cordial greeting,
Aug 17, 2023 by General Manager
Thank you for staying at this iconic Hotel.I also appreciate having answered our satisfaction survey which helps us improve our performance and improve the experience of each Guest.Receive greetings,Stefano KirnbauerManaging DirectorCamino Real Polanco CDMX
Jul 10, 2023 by General Manager
We appreciate you taking a few minutes of your valuable time to send us your review.It is gratifying to know that you enjoy our services and facilities and that we meet your expectations, which inspires us to continue creating a difference in the quality of our services.Thank you again.Stefano KirnbauerManaging DirectorCamino Real Polanco CDMX
Mar 7, 2023 by Stefano
Dear Guest good morning.Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best Regards.Stefano KirnbauerGeneral Director
Oct 24, 2022 by Stefano Director General
Dear Guest good morning.Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best Regards.Stefano KirnbauerGeneral Director
Aug 6, 2022 by Stefano Director General
Dear Guest good morning. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards. Stefano Kirnbauer General Director
Oct 3, 2022 by Stefano Director General
Gracias por hospedarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios. Reciba un saludo.Stefano KirnbauerDirector General
Oct 1, 2022 by Stefano Director General
Apreciable huésped,Muchas Gracias por su tiempo para enviarnos su reseña de su ultima estancia en este Hotel.Estamos para servirle siempre!Stefano KirnbauerDirector GeneralCamino Real Polanco CDMX
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 4 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 22 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Camino Real Polanco Mexico. Free self parking is available. This Mexico City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:30 AM.
La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Token - Onsite coffee shop. Open select days.
Morimoto - This restaurant specializes in Japanese cuisine. Open daily.
Café Tamayo - Onsite coffee shop. Open daily.
Bar Blue Lounge - Onsite bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a health club.
Children under 11 years old are not allowed in the swimming pool without adult supervision.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.