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4.3 out of 5

"The hotel is very nice not too huge but has everything and is in a great location lots of places within walking distance " More

By a verified traveler on Tue 17 Sep 2019

Hotel Description

4-star hotel near Paseo de la Reforma

Central Mexico City getaway

At this Reforma hotel, you'll be well placed to visit Paseo de la Reforma and The Angel of Independence Monument, both within a 5-minute walk. U.S. Embassy and Glorieta de Insurgentes are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Free WiFi, iPod docks

The 436 guestrooms have LCD TVs with cable channels and offer free WiFi and iPod docks. 24-hour room service, minibars, and coffee/tea makers are also available.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$41* Per night/room Dec 29 - Dec 30

Privilige 1 King bed room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privilige 2 Double Beds Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Brisas Business Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Galeria Plaza Reforma ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Galeria Plaza Reforma

Everyone (10) Family (1)
5 out of 5

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 7, 2019 by Rafael L

Thank you for your kind review dear guest. We look forward to welcome you again soon.

5 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Oct 11, 2019 by Rafael L

Gracias por su visita.

5 out of 5

Posted by on Sep 19, 2019

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Comment from Hotel Management

Oct 2, 2019 by Rafael L

Gracias por su amable evaluación! Le esperamos de nuevo pronto.

5 out of 5
The hotel is very nice not too huge but has everything and is in a great location lots of places within walking distance

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 20, 2019 by Rafael L

Thank you for your kind review dear guest. We are glad to know the hotel has met your expectation and look forward to welcome you again soon!

4 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 2, 2019 by Rafael L

Thank you for your visit and look forward to welcome you again soon!

5 out of 5
I liked the location of the hotel. The friendliness of all staff. The service at both restaurants. Did not like: I think that the landscape on the outside could be improved. To give the hotel a much better appearance. The base boards along the hallways need replacing.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 18, 2019 by Rafael L

Thank you very much for your kind feedback, we appreciate your time in letting us know what we can do better. Your suggestions are already taken into account and please rest assured we continuously work on improvements in our property.

5 out of 5
Hotel is in a nice location, a lot of restaurants near by. The hotel has their own taxis that offer tours as well. Breakfast isn't included but they do have two restaurants. Kinda over priced in my opinion but still good food. Neighborhood was safe and we didn't have any issues getting around. Rooms were roomy and clean. Staff was nice and recommend good restaurant that was walking distance. Would recommend this hotel.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Feb 22, 2019 by Rafael L

We are glad to know your stay has been pleasant and the services and facilities up to your expectation. Thank you for your visit and come back soon!

3 out of 5
I was at the hotel last week Hotel staff very friendly and efficient.

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 28, 2019 by Rafael L

Thank you for sharing your thoughts with us. We regret we could not meet entirely your expectation as your evaluation reflects. We look forward to serving you again soon!

4 out of 5
All is great, mattress is a bit tough however. The location can not be beat.

Posted by , from New York on Jan 14, 2019

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Comment from Hotel Management

Jan 15, 2019 by Rafael L

Thank you for your comments dear guest. We appreciate your business.

5 out of 5

Great hotel! Will definitely book again!

Loved every bit of it, from the moment you step in the hotel the concierge and bell boys attend to your every need. Bedroom size was incredible and with a nice view, the bathroom, do I need to say it, excellent size. And oh the pool! Speechless its heated. Love it!

Posted by , from California on Jul 11, 2018

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Comment from Hotel Management

Jul 11, 2018 by Rafael L

We are glad to know you have enjoyed your stay and hope we will have the honor of serving you again soon!

Property Features

Galeria Plaza Reforma offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Galeria Plaza Reforma. Parking is available for a fee. This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 436 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Mexico City Intl. Airport (MEX) (10.2 km / 6.3 mi)
  • Train station: Mexico City Buenavista Station (3.5 km / 2.2 mi)
  • Metro station: Sevilla Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Galeria Plaza Reforma offers 436 accommodations with iPod docking stations and minibars. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Galeria Plaza Reforma has 2 restaurants serving breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Individually-wrapped food options are available through room service.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 300 for adults and MXN 200 for children (approximately)
  • Valet parking fee: MXN 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galeria Hotel Reforma Plaza
  • Galeria Plaza Reforma
  • Galeria Plaza Reforma Hotel
  • Galeria Plaza Reforma Hotel
  • Galeria Plaza Reforma Mexico City
  • Galeria Plaza Reforma Hotel Mexico City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.