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4.3 out of 5

"A little worn but very charming. AC could not keep the room cool. Overall it was ok. Staff is excellent and great location. " More

By a verified traveler on Thu 20 Feb 2020

Hotel Description

4-star Belle Époque hotel near The Angel of Independence Monument

City center stay

Within a 10-minute walk of this Zona Rosa hotel, you'll find The Angel of Independence Monument and U.S. Embassy. Also, Museo de Cera is within half a mile (1 km) and Chapultepec Park is within 2 miles (3 km).

Full-service spa, dining

A full-service spa, a fitness center, and a restaurant are all featured at this Belle Époque hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the sauna and perks like free self parking.

Free WiFi, LED TVs

The 226 guestrooms boast modern comforts like LED TVs with cable channels, along with free WiFi. Other amenities include 24-hour room service, minibars, and premium bedding.

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Vintage Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Experiencia Geneve

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Geneve Ciudad de México ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Geneve Ciudad de México

Everyone (4) Couples (1) Family (4)
3 out of 5

Posted by on Apr 8, 2020

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Comment from Hotel Management

Apr 13, 2020 by luis

thank you

4 out of 5
A little worn but very charming. AC could not keep the room cool. Overall it was ok. Staff is excellent and great location.

Posted by on Feb 20, 2020

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Comment from Hotel Management

Feb 20, 2020 by luis

thank you very much

4 out of 5
If you like a building with character and history this hotel is perfect, it is a museum hotel and one of the oldest and most classical hotels in CDMX.if your look for modern facilities this hotel is not for you. Located in the "zona rosa" on a busy street with lots of local restaurants gay bars and stores , close to the metro station. Conveniently located close to Paseo reforma, the American embassy and Chapultepec park.

Posted by , from Miami on Oct 19, 2019

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Comment from Hotel Management

Oct 21, 2019 by luis

Thank you very much for this review

5 out of 5
Second time I stay there and will always Amazing customer service

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by luis

Thank you for your review

4 out of 5
Definately an older hotel (built in 1902) Was kept up well considering its age. It is in a great location. The bathroom was fairly new and everything was kept everything was kept spotless. Front desk staff was very helpfull. I did not have any noise issues as I asked for one of the quiet rooms.

Posted by , from Cocoa Beach on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by luis

Thank you very much for your review.

4 out of 5
It’s in an interesting neighborhood; one we really liked. The staff were friendly and the room was clean and comfortable. The music on Friday and Saturday nights was noisy, but the other nights were fine.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 28, 2019 by luis

Thank you very much for your review

5 out of 5
We just arrived home from a week in Mexico City staying the whole time at the Hotel Geneve. The property is a very historic hotel, over 100 years old. Overall the cleanliness was fine. We had some minor hiccups regarding servicing the room, but other than that it was a great stay. In all honesty the hiccups were as much our fault (if not more) than the staffs due to our limited ability to speak Spanish. Our son got very sick while visiting, the from desk was very helpful in getting a doctor to visit, give an IV and prescribe medicines. He was well enough in two days to fly back to the USA as planned. I wish I could remember his name, but a desk attendant (middle aged man- glasses) was very helpful throughout my sons illness in getting him some off menu food, getting the doctor to us, asking how he was doing, follow-up visits ( 3 visits - $150 dollars total) and arranging a late checkout. Doctor was kind, spoke decent English and definitely knew what he was doing. Area is central in MX City, easy to get the places you want to go. We had 3 rooms- two doubles and one king. Food was good, the hotel has a great motif and interior decoration ( museum quality) All the rooms were fine, well cleaned and stocked. When we visit MX City again we will stay here. Again thank you for the assistance with my son, I sincerely appreciate it.

Posted by , from Brimfield, IL on Mar 15, 2019

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Comment from Hotel Management

Mar 19, 2019 by luis

Thank you very much for yhis review, we are glad that your son is fine, thank you for choosing us for your stay

5 out of 5

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 16, 2019 by luis

Gracias por hospedarse con nosotros y por la calificacion otorgada

5 out of 5

Posted by on Jan 9, 2019

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Comment from Hotel Management

Jan 9, 2019 by luis

thank you very much

About the Geneve Ciudad de México

Location Londres 130, Mexico City, CDMX 06600

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Geneve Ciudad de México offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Geneve Ciudad de México. A shuttle from the hotel to the airport (available on request) is available for a fee. Self parking is free. This Belle Époque Mexico City hotel is smoke free.

  • 226 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 1907
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mexico City Intl. Airport (MEX) (9.9 km / 6.1 mi)
  • Train station: Mexico City Buenavista Station (2.8 km / 1.7 mi)
  • Metro station: Insurgentes Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Geneve Ciudad de México offers 226 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.

La Veranda Bistro - Onsite restaurant.

Phone Bar - Onsite sports bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 1
  • Reflexology
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Geneve Ciudad de México

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 190 for adults and MXN 150 for children (approximately)
  • Airport shuttle fee: MXN 1000 per vehicle
  • Early check-in fee: MXN 1200 (subject to availability)
  • Late check-out fee: MXN 1250 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Geneve Ciudad
  • Geneve Ciudad de México Hotel
  • Geneve Hotel Mexico
  • Geneve Mexico
  • Hotel Geneve Ciudad
  • Geneve Ciudad de México Mexico City
  • Hotel Geneve Ciudad Mexico
  • Hotel Geneve Mexico
  • Mexico Geneve
  • Geneve Hotel Mexico City
  • Geneve Mexico City
  • Hotel Geneve Ciudad De Mexico Mexico City
  • Geneve Ciudad Mexico
  • Geneve Ciudad Mexico Hotel
  • Geneve Ciudad Hotel
  • Geneve Ciudad de México Hotel Mexico City

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.