Sheraton Mexico City Maria Isabel Hotel

4.0 star property
4-star hotel near U.S. Embassy

Choose dates to view prices

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

32-inch flat-screen TV with satellite channels, TV
View from property
Rooftop terrace
Outdoor pool
32-inch flat-screen TV with satellite channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available

Explore the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • U.S. Embassy
    ‪2 min walk‬
  • Angel of Independence Monument
    ‪2 min walk‬
  • Reforma 222
    ‪9 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

Club Suite, 1 Bedroom, Corner

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(26 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(40 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(43 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(24 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(127 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(85 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

City center stay.With a stay at this Reforma hotel, you'll be steps from U.S. Embassy and Angel of Independence Monument. British Embassy and Reforma 222 are also within half a mile (1 km).

What's nearby

  • U.S. Embassy - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 2 min walk - 0.1 miles
  • Reforma 222 - 9 min walk - 0.5 miles
  • National Museum of Anthropology - 3 min drive - 1.4 miles
  • Chapultepec Castle - 6 min drive - 1.0 mile

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Cityzen - ‬5 min walk
  • ‪Prime Steak Club - Ángel de la Independencia - ‬2 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

4-star hotel near U.S. Embassy
Sheraton Mexico City Maria Isabel Hotel offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Mexico City Maria Isabel Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Mexico City Maria Isabel Hotel offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

How close is Sheraton Mexico City Maria Isabel Hotel to the airport?

Sheraton Mexico City Maria Isabel Hotel is 9.1 mi (26-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Mexico City Maria Isabel Hotel?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Sheraton Mexico City Maria Isabel Hotel on Jul 3, 2025 start from $128.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Mexico City Maria Isabel Hotel have an airport shuttle?

Sheraton Mexico City Maria Isabel Hotel offers an airport shuttle 24 hours a day, for a charge of MXN 1242.00 per vehicle, one-way.

Does Sheraton Mexico City Maria Isabel Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Mexico City Maria Isabel Hotel, but buffet breakfast is offered for a fee of MXN 460 for adults and MXN 230 for children. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at Sheraton Mexico City Maria Isabel Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Mexico City Maria Isabel Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Sheraton Mexico City Maria Isabel Hotel?

Free parking is not available at this hotel. Valet parking is available for MXN 200 per day.

Does Sheraton Mexico City Maria Isabel Hotel have a pool?

Sheraton Mexico City Maria Isabel Hotel features an outdoor pool.

Does Sheraton Mexico City Maria Isabel Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Mexico City Maria Isabel Hotel have a spa?

This hotel doesn't have a spa, but it does offer facials, massages, and body treatments.

How close is Sheraton Mexico City Maria Isabel Hotel to downtown Mexico City?

Sheraton Mexico City Maria Isabel Hotel is 2.1 mi away from Mexico City.

Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1392 out of 1953 reviews
Rating 8 - Good. 317 out of 1953 reviews
Rating 6 - Okay. 140 out of 1953 reviews
Rating 4 - Poor. 43 out of 1953 reviews
Rating 2 - Terrible. 61 out of 1953 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

YongTao

Stayed 2 nights in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO ME GUSTA
Stayed 7 nights in Dec 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent
Stayed 5 nights in Mar 2025

8/10 Good

oscar

Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff & service it is the best attention you will receive in every country, the breakfast employees are great, the bell boys, concierge, reception, cleaning, every team member knows very well what it means client satisfaction, I was impressed and I will return for sure to this hotel
Stayed 6 nights in Mar 2025

8/10 Good

Ariani, Denton

Liked: Amenities
Breakfast was wonderful and Carlos, the waiter, was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Wesley, Zephyrhills

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 3 nights in Feb 2025

8/10 Good

LUIS

Stayed 2 nights in Mar 2025

10/10 Excellent

Xitlally

Stayed 5 nights in Feb 2025

6/10 Okay

Shannon, PHILADELPHIA

Stayed 4 nights in Mar 2025

10/10 Excellent

MARIANELA, MCALLEN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next door to US Embassy, we felt area was very secure. Many dining options and sightseeing within walkable distance. Hotel staff is friendly and helpful with recommendations.
Stayed 6 nights in Jan 2025

10/10 Excellent

alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and club rooms and lounge are good value, service in Club Lounge exceptional.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service love staying there
Stayed 2 nights in Feb 2025

10/10 Excellent

Javier, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend !
Stayed 3 nights in Feb 2025

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby bar was a bit pricey. The staff were very friendly.
Stayed 4 nights in Feb 2025

6/10 Okay

Lenny

Stayed 3 nights in Feb 2025

10/10 Excellent

priscilla denise

Liked: Cleanliness, staff & service, property conditions & facilities
In a great location
Stayed 3 nights in Jan 2025

10/10 Excellent

F.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe place, surrounded by great walkable restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Gilberto, Memphis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

8/10 Good

XXXXXXXXXXXXXXXX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Raul, Chula Vista

Traveled with family
Liked: Cleanliness, amenities
Excellent service and location
Stayed 3 nights in Feb 2025