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"Incomodo que el control remoto se encuentre pegado en la pared, las ventanas no cuentan con cortinas transparentes solamente el cobertidor por encima ... " More

By a verified traveler on Mon 03 Jun 2019

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Hotel Description

3-star hotel near The Angel of Independence Monument

Colonia Roma stay

Your stay at this Colonia Roma hotel places you within 2 miles (3 km) of The Angel of Independence Monument and Monument to the Revolution. Also nearby are Alameda Central and Chapultepec Park.

Terrace

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A terrace, dry cleaning, and luggage storage are also on offer.

Single Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$28* Per night/room Apr 30 - May 1

Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Embassy ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Embassy

Everyone (1) Couples (1)
1 out of 5
Hotel facilities are super run down, place is dirty, not a little dirty I'm taking about balls of hair all over the room, floor looking like it hasn't been mopped in months, I'm not one to complain because I usually just use the hotel room for what it is, a hot shower and to rest at night but this place wasn't it, shower had black mold all over, not a little here and there but literally the whole shower door and the walls were covered with it, the place looks nothing like the pictures so beware, sketchy employees, a hugh red flag was the giant notice stating they will not be responsible for missing stuff from your room but they demand for you to leave your key whenever you exit the property, also, when I say key I mean an actual key, they don't even have card keys, I only stayed one night because I had to and I felt terrified the whole time, manager never got back to me or to travelocity, hate it the whole experience, it was terrible.

Posted by on Feb 20, 2023

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Comment from Hotel Management

Feb 20, 2023 by .

Usted usó la habitación por más de 6 horas. Baño, cama, instalaciones del hotel… Se le pidió que dejara la llave en recepción, son políticas del hotel mismas que aparecen en el reglamento interno y que están en todas las habitaciones, y se negó de manera rotunda. Comenzó a amenazar al personal con demandarlos y levantar una queja en Expedia. En ese instante usted canceló la habitación y solicitó el reembolso del dinero sabiendo que ya había hecho uso de su habitación. Nunca quiso entrevistarse con el gerente del hotel para aclarar la situación.

3 out of 5
Incomodo que el control remoto se encuentre pegado en la pared, las ventanas no cuentan con cortinas transparentes solamente el cobertidor por encima lo que hace que la habitación siempre este oscura. Los sillones estan manchados lo que da mala impresion.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 13, 2019 by .

Tomamos nota

Property Features

As a guest of Hotel Embassy, you'll find a terrace, a vending machine, and multilingual staff. Public spaces have free WiFi. Hotel Embassy also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Mexico City hotel is smoke free.

  • 30 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mexico City Buenavista Station (3.4 km / 2.1 mi)
  • Metro station: Insurgentes Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Hotel Embassy offers 30 accommodations with complimentary bottled water and complimentary toiletries. Plasma televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Plasma television
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Blackout drapes

Food & Drink

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Embassy Ciudad de México
  • Embassy Ciudad de México
  • Hotel Hotel Embassy Ciudad de México
  • Ciudad de México Hotel Embassy Hotel
  • Embassy
  • Hotel Embassy Hotel
  • Hotel Embassy Mexico City
  • Hotel Embassy Hotel Mexico City
  • Hotel Embassy Mexico City
  • Hotel Hotel Embassy Mexico City
  • Mexico City Hotel Embassy Hotel
  • Embassy Mexico City
  • Embassy
  • Hotel Hotel Embassy

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.