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Barceló México Reforma

4.5-star property
Paseo De La Reforma 1, Mexico City, 1-855-201-7819
4.9 out of 5
Exceptional!
See all 9 travelocity Reviews

"my wife and me love the property,safe and clean, the staff friendly " More

By a verified traveler on Sat 25 Mar 2023

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Teatro Metropólitan

Heart of Mexico City

Within a 15-minute walk of this Reforma hotel, you'll find Teatro Metropólitan and Palacio de Bellas Artes. Reforma 222 and U.S. Embassy are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 restaurants, and 3 spa tubs are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the indoor pool, bar/lounge, and snack bar/deli.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$106* Per night/room Oct 4 - Oct 5

Suite City View Premium Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Premium Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Premium Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Barceló México Reforma ratings based on 9 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Barceló México Reforma

Everyone (5) Family (4)
5 out of 5
my wife and me love the property,safe and clean, the staff friendly

Posted by on Mar 25, 2023

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Comment from Hotel Management

Mar 26, 2023 by Yessica Almeraya Guest Service

Dear Mr. Jose, we thank you in advance for your preference for the Barceló México Reforma hotel. We are delighted with your recent visit and for your positive rating, it is wonderful to know that we were able to meet your expectations.

5 out of 5

Posted by on Sep 28, 2022

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Comment from Hotel Management

Mar 8, 2023 by Yessica Almeraya Servicio al huésped

Estimado Sr. Joel, agradecemos por compartir su opinión y puntuación sobre su estancia en el hotel Barceló México Reforma. Es maravilloso saber que fuimos capaces de hacer especial su estancia.

5 out of 5
It was a beautiful hotel and it was worth more than the price I paid.

Posted by on Aug 31, 2022

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Comment from Hotel Management

Sep 1, 2022 by Ivonne Sánchez-Quality and Guest Service

Dear Miss. Elena,thank you for reviewing your recent stay in our Barceló México Reforma Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

5 out of 5
I loved the property overall. The room was nice and the staff members were always helpful. The concierge staff was always there to help us with suggestions on where to go and not go. They even set up an outing for my family. The driver drove us all around the city. That was nice. I also had access to the premium level. The breakfast there is excellent. Overall, I see myself coming back to this hotel. I never have a bad experience with Barcelo.

Posted by on Oct 21, 2021

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Comment from Hotel Management

Oct 21, 2021 by Erika Paredes-Quality and Guest Service

Dear Jesus "First of all, we want to thank you for choosing our Barceló México Reforma and for the time you have given us to share your comments about your stay. There is no better way for us to know how our guests live their experiences. Reading about your satisfaction with your experience is undoubtedly a great source of motivation for all of us, and even more so, at this time. Thanks to guests like you, our company has been dedicated with Ilusión for 90 years to take care of millions of clients on their vacations, their business trips, their meetings and in all the moments they share with us and our staff. Thanks again for your time, we look forward to welcoming you very soon. Cordially Erika Paredes Quality and Guest Service

5 out of 5
Very nice hotel, great location, food was delicious.

Posted by on Sep 18, 2021

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Comment from Hotel Management

Sep 18, 2021 by Erika Paredes-Quality and Guest Service

Dear Salomon Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

5 out of 5
Great location and staff was very helpful and passionate about their jobs. Loved our suite.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 13, 2021 by LPOM

Dear Guest, We thank you for your kind comments and the time you took to share them with us. We will transmit your feedback to the corresponding party, and we look forward to seeing you back at Barceló México Reforma. Paulina Otero Quality Manager

5 out of 5
The hotel is on a great location., clean and the staff is very friendly. The only problem is., the way the hotel is made., if you are on the lower or upper floor you will here all the noise from the lobby.

Posted by , from New York on Feb 2, 2021

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Comment from Hotel Management

Feb 2, 2021 by AA

Dear guest, We appreciate you sharing your experience at Barceló México Reforma. We hope to continue counting on your preference and to welcome you again on a future visit to Mexico City. Receive a warm greeting.

4 out of 5
Great location and staff very friendly and helpful. Great gym

Posted by on Dec 14, 2020

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Comment from Hotel Management

Dec 14, 2020 by LPOM

Dear Guest, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments. We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Paulina Otero Quality Manager

5 out of 5

Posted by on Jul 23, 2021

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About the Barceló México Reforma

Location Paseo De La Reforma 1, Mexico City, 06030

Property Features

Barceló México Reforma offers its guests a full-service spa, 3 spa tubs, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 6308 square feet (586 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Barceló México Reforma. Parking is available for a fee. This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 505 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Meeting rooms
  • 6308 sq ft of conference space
  • 586 sq m of conference space
  • Built in 1995
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (1.9 km / 1.2 mi)
  • Metro station: Hidalgo Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Barceló México Reforma offers 505 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.

La Fontana - This family restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Sonora Grill - This theme restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open select days.

B-Market Gourmet Coffee - Onsite coffee shop. Open daily.

Daikoku - This restaurant specializes in Japanese cuisine. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

3 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchairs available on site
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Barceló México Reforma

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.56 for adults and USD 11.60 for children
  • Valet parking fee: USD 7 per night
  • Extended parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barceló México Reforma Hotel
  • Barceló México Reforma Mexico City
  • Barceló México Reforma Hotel Mexico City
  • Krystal Grand Reforma Uno
  • Barceló México Reforma Hotel Mexico City

You should know

  • Pool access available from 6 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.