2/10 Terrible
Anthony A.
30 abr. 2024
No le gustó: Limpieza
Bait and Switch CATFISHED
Well, I booked and paid for this house 6 months prior.for a 30 day stay 3/20-4/19 Less than 24 hours before I was suppose to check in, my phone was blowing up. It was a call from Santa Monica. It was from the rental company and they said they had a problem. "The owner of the house doesn't want to rent it because he has an offer on it and it is SOLD" What???!!! I have my family and guests arriving within a day and now I have NO place for all of us to stay??!!!
They said that they could accommodate me the had another house in Rancho but had ONLY 4 bedrooms! I booked a 5 BEDROOM HOME! I had SCHEDULED guests based on a 5 BEDROOM house!!
They offered me a $1000.00 rebate??!! What!!?? I said the house is 20% smaller you should give me 20% of my total bill!! We settled on $4000.00 refund. They made it like they were doing me a favor! I had to get a hotel room for my brother that costed me $2,500.00 for his stay!! Thanks for the generous refund!!??
The topper is I went to look at the house with a realtor THE DAY that I was suppose to move in. The house is BEAUTIFUL. I asked them if they had any offers and they told me "NO"!!!! I mean come on!!
So occasionally I would drive by the house. April 16th thru the 19th...there was 2 SUVs in the driveway and lights on. So, somone was staying there!!
I think they got more $ from someone else for their stay 4/16-4/19 . That was Coachella's 2nd weekend...Maybe the owner had family staying there? Not sure BUT...it wasn't me! I got catfished!
Anthony A.
Se hospedó 30 noches en marzo de 2024