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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly 4-star resort near Universal Orlando Resort

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Terrace/patio
American cuisine, pool views
Full-size fridge, microwave, oven, stovetop
Front of property
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, Titanic the Experience
    ‪9 min walk‬
  • Place, CoCo Key Water Resort
    ‪12 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(90 reviews)
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(117 reviews)
  • 610 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

  • 610 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Orlando

International Drive District stay.Your stay at this International Drive District resort places you within 2 miles (3 km) of Universal Orlando Resort and The Orlando Eye. Orlando International Premium Outlets and Universal’s Islands of Adventure are also within 2 miles (3 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Pirate's Dinner Adventure - 3 min walk - 0.2 miles
  • Titanic the Experience - 9 min walk - 0.5 miles
  • CoCo Key Water Resort - 12 min walk - 0.7 miles
  • Universal Orlando Resort - 16 min walk - 0.9 miles
  • The Orlando Eye - 3 min drive - 1.1 miles

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside’s Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪CiCi's Pizza - ‬11 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly 4-star resort near Universal Orlando Resort
Westgate Palace Hotel / Universal / I-Drive offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 28.11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

How close is Westgate Palace Hotel / Universal / I-Drive to the airport?

Westgate Palace Hotel / Universal / I-Drive is 16.2 mi (28-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

Does Westgate Palace Hotel / Universal / I-Drive have an airport shuttle?

Airport shuttle services are not available at Westgate Palace Hotel / Universal / I-Drive.

How close is Westgate Palace Hotel / Universal / I-Drive to the beach?

This resort is 10.3 mi (27-min drive) from Hideaway Bay.

Does Westgate Palace Hotel / Universal / I-Drive offer free breakfast?

Free breakfast isn’t provided at Westgate Palace Hotel / Universal / I-Drive, but continental breakfast is offered for a fee of between USD 7 and 15 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at Westgate Palace Hotel / Universal / I-Drive?

No, there is no casino at this resort.

What time is check-in at Westgate Palace Hotel / Universal / I-Drive?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Westgate Palace Hotel / Universal / I-Drive?

This resort offers free self parking.

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Westgate Palace Hotel / Universal / I-Drive features an outdoor pool and a children's pool.

Does Westgate Palace Hotel / Universal / I-Drive have a restaurant?

Westgate Palace Hotel / Universal / I-Drive is home to Drafts Sports Bar & Grill, which features American cuisine, pool views, and a poolside location.

Does Westgate Palace Hotel / Universal / I-Drive have a spa?

There are no spa services available at this resort.

How close is Westgate Palace Hotel / Universal / I-Drive to downtown Orlando?

Westgate Palace Hotel / Universal / I-Drive is 7.9 mi away from Orlando.

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 814 out of 1251 reviews
Rating 8 - Good. 250 out of 1251 reviews
Rating 6 - Okay. 102 out of 1251 reviews
Rating 4 - Poor. 37 out of 1251 reviews
Rating 2 - Terrible. 48 out of 1251 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Merrill

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family-friendly place has everything that you need to make your vacation convenient and the staff are friendly with excellent service.
Stayed 4 nights in Apr 2026

10/10 Excellent

Randi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Room was great! Location was perfect!
Stayed 6 nights in Jan 2026

10/10 Excellent

Dominik

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were quiet and clean and the entire hotel was great! Already booking another trip here!
Stayed 2 nights in Jan 2026

8/10 Good

Artur

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great at this hotel, except one major issue: there was no functioning internet. In theory, the hotel offers Wi-Fi, but in reality, it simply didn’t work. We were originally placed on the 9th floor, and when we reported the issue, hotel management moved us to the 8th floor where their internet vendor claimed a router was located. Unfortunately, that didn’t help, there was still no internet access on that floor either. Aside from that, everything else was excellent. The location is perfect - very close to Universal Studios and many restaurants. The hotel looks newly renovated, it’s clean, and the pool water was warm and pleasant. However, the restaurant on-site only operates until 3 p.m., which isn’t very convenient. We rented a two-bedroom condo that had large smart TVs in both bedrooms and the living room, but oddly, the TVs didn’t function as smart TVs. When we asked about it, hotel staff explained that the hotel doesn’t have the proper license for smart TV features. If reliable internet is important to you, keep this in mind. Otherwise, it’s a solid place to stay.
Stayed 8 nights in Jan 2026

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Good clean and everything was as described
Stayed 2 nights in Jan 2026

10/10 Excellent

Breanna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Gteat place to stay. Location , amenities, price, staff , everything
Stayed 3 nights in Jan 2026

4/10 Poor

Randy

Stayed 2 nights in Jan 2026

10/10 Excellent

Yanaisi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
★★★★★ Outstanding Stay – Highly Recommended! My stay at this hotel was absolutely spectacular. The hotel is extremely comfortable, well-maintained, and perfectly located. Everything is close by, with many great dining options within walking distance, which made our stay even more enjoyable. Transportation to the theme parks is very convenient, with shuttles running constantly, making it easy and stress-free to get around. The staff truly deserves five stars. Everyone was professional, friendly, and attentive—from the front desk team to the housekeeping staff. I would especially like to mention a very kind Venezuelan lady with gray hair who takes care of the lobby restrooms. Unfortunately, I don’t remember her name, but she was always incredibly attentive and kept the bathrooms spotless at all times. Her dedication and warmth truly stood out. Overall, this hotel exceeded all my expectations. I would definitely stay here again and highly recommend it to anyone looking for comfort, excellent service, and a great location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, absolutely fantastic accommodations
Stayed 3 nights in Jan 2026

10/10 Excellent

Michele

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient location for Universal parks, Clean property, Excellent price
Stayed 3 nights in Jan 2026

10/10 Excellent

Arlex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and have everything we need.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dave

Stayed 3 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2026

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect in every way.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very clean, gorgeous view, staff was really courteous. One of the best hotels we've ever stayed in.
Stayed 2 nights in Jan 2026

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms are amazing!
Stayed 2 nights in Dec 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Dec 2025

6/10 Okay

valerie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
room outdated--very sterile looking--had to call for things that should have been in the room--Will definetly not stay at a westgate resort again
Stayed 5 nights in Jan 2026

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Great location.
Stayed 2 nights in Dec 2025

4/10 Poor

michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel room was pretty nice spacious there was no hot water in the shower it was warm at most coffee was hard to come by food was hard to come by they said the pool is heated not so much the jacuzzis water temperature was lukewarm not what it's always expecting
Stayed 5 nights in Dec 2025

6/10 Okay

Darren

Traveled with family
Liked: Property conditions & facilities
The room had not been serviced for two weeks, and the parking facilities were unsatisfactory; otherwise, the stay was acceptable.
Stayed 14 nights in Dec 2025

10/10 Excellent

Yury

Traveled with family
Liked: Amenities, property conditions & facilities
We really enjoyed our stay at Westgate Palace Resort. The location is excellent — close to Universal parks, yet quiet and comfortable. The rooms are very spacious and perfect for families. We especially liked the fully equipped kitchen, which made our stay much more convenient. Overall, it is a great choice for comfort, space, and proximity to Universal.
Stayed 9 nights in Dec 2025

8/10 Good

Lyndajo Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bar not open often to enjoy a beverage amd facilities and a few rude staff at the front desk.
Stayed 9 nights in Dec 2025

6/10 Okay

Gail

Traveled with family
Disliked: Cleanliness
Room was dirty, hairs in sink and dustballs everywhere
Stayed 2 nights in Jan 2026

10/10 Excellent

Niamatullah

Stayed 3 nights in Dec 2025