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Westgate Lakes Resorts and Spa

2.0 star property
Hotel near Universal’s Volcano Bay in Orlando

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Photo gallery for Westgate Lakes Resorts and Spa

Pool | Outdoor pool
Banquet hall
Beach
Dining
Outdoor dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Laundry

Explore the area

View in a map
9500 Turkey Lake Road, Orlando, FL, 32819
  • Place, Dr. P. Phillips Hospital
    ‪3 min walk‬
  • Place, Pointe Orlando
    ‪14 min walk‬
  • Place, Orange County Convention Center
    ‪1 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

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Westgate Lakes Resort & Spa Universal Studios Area

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  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.1 out of 5, Very Good, 5,665 reviews
$127 nightly
The price is $143
Jan 19 - Jan 20
Total with taxes and fees
Westgate Lakes Resort & Spa Universal Studios Area

About the neighborhood

Orlando

In Orlando .You'll find Universal’s Volcano Bay and Orange County Convention Center within 3 miles (5 km) of this Orlando hotel. The Orlando Eye and Aquatica are also within 3 miles (5 km).

What's nearby

  • Dr. P. Phillips Hospital - 3 min walk - 0.2 miles
  • Pointe Orlando - 14 min walk - 0.8 miles
  • Wonderworks - 15 min walk - 0.8 miles
  • Orange County Convention Center - 1 min drive - 0.2 miles
  • The Orlando Eye - 2 min drive - 1.3 miles

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 34 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬1 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Coffee Etcetera - ‬6 min drive
  • ‪Joe's Marketplace & Deli - ‬1 min walk
  • ‪Kavas Tacos +Tequila - ‬6 min drive

About this property

Westgate Lakes Resorts and Spa

Hotel near Universal’s Volcano Bay in Orlando
There's a restaurant on site. Public spaces have WiFi for a fee. Westgate Lakes Resorts and Spa offers its guests an outdoor pool and a fitness center. Westgate Lakes Resorts and Spa also features laundry facilities, a front-desk safe, and an elevator.
  • Self-service laundry
  • Front-desk safe
  • Elevator
  • Dining venue

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  • Air conditioning
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Airport shuttle available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    Property is also known as

    Westgate Lakes Resorts Resort Orlando
    Westgate Lakes Resorts Resort
    Westgate Lakes Resorts Orlando
    Westgate Lakes Resorts
    Westgate Lakes Resorts Spa
    Westgate Lakes Resorts Orlando
    Westgate Lakes Resorts and Spa Hotel
    Westgate Lakes Resorts and Spa Orlando
    Westgate Lakes Resorts and Spa Hotel Orlando

    Frequently asked questions

    How close is Westgate Lakes Resorts and Spa to the airport?

    Westgate Lakes Resorts and Spa is 17 mi (34-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

    Does Westgate Lakes Resorts and Spa have an airport shuttle?

    Airport shuttle services are not available at Westgate Lakes Resorts and Spa.

    How close is Westgate Lakes Resorts and Spa to the beach?

    This hotel is 11.6 mi (20-min drive) from Beachcomber Beach.

    Does Westgate Lakes Resorts and Spa offer free breakfast?

    Westgate Lakes Resorts and Spa does not offer free breakfast.

    Is there a casino at Westgate Lakes Resorts and Spa?

    No, there is no casino at this hotel.

    Is there free parking at Westgate Lakes Resorts and Spa?

    Free parking is not available at this hotel.

    Does Westgate Lakes Resorts and Spa have a pool?

    Westgate Lakes Resorts and Spa features an outdoor pool.

    Does Westgate Lakes Resorts and Spa have a restaurant?

    Yes, there is a restaurant on site.

    Does Westgate Lakes Resorts and Spa have a spa?

    There are no spa services available at this hotel.

    How close is Westgate Lakes Resorts and Spa to downtown Orlando?

    Westgate Lakes Resorts and Spa is 9.8 mi away from Orlando.

    Westgate Lakes Resorts and Spa Reviews

    Reviews

    8.4

    Very Good

    Rating 10 - Excellent. 66 out of 111 reviews
    Rating 8 - Good. 19 out of 111 reviews
    Rating 6 - Okay. 7 out of 111 reviews
    Rating 4 - Poor. 11 out of 111 reviews
    Rating 2 - Terrible. 8 out of 111 reviews

    8.8/10

    Cleanliness

    8.4/10

    Staff & service

    8.6/10

    Amenities

    8.4/10

    Property conditions & facilities

    Reviews

    10/10 Excellent

    Duane

    Traveled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Oct 2025

    10/10 Excellent

    Alexander

    Traveled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Many pools to choose from, full resort amenities. On site bowling alley, full Activities department. Overall great value and great stay. Near Disney Springs, Icon Park and Universal Studios. Would definitely stay again.
    Stayed 5 nights in Sep 2025

    8/10 Good

    Matthew

    Stayed 2 nights in Sep 2025

    10/10 Excellent

    Anthony

    Traveled with family and small children, Traveled with partner, Traveled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Excellent
    Stayed 3 nights in Sep 2025

    10/10 Excellent

    Nicholas

    Stayed 3 nights in Sep 2025

    10/10 Excellent

    DESHUN oneal

    Liked: Cleanliness, staff & service, property conditions & facilities
    G
    Stayed 2 nights in Aug 2025

    10/10 Excellent

    julissa

    Stayed 2 nights in Sep 2025

    10/10 Excellent

    BHAVESH, Memphis

    Traveled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    All
    Stayed 4 nights in Sep 2025

    4/10 Poor

    Shary

    Stayed 4 nights in Aug 2025

    10/10 Excellent

    PATRICIA ELIZABETH

    Liked: Cleanliness, staff & service, property conditions & facilities
    Wedtgates is always perfect for my stays in Orlando. Great facilities and so many amazing activities for the family. Highly recommend
    Stayed 3 nights in Aug 2025

    2/10 Terrible

    Elaheh

    Disliked: Cleanliness, property conditions & facilities
    Stayed 2 nights in Aug 2025

    4/10 Poor

    JOY

    Traveled with family
    Liked: Property conditions & facilities
    Disliked: Staff & service
    I had reservations for a room with a balcony and did not get it. The room was outdated as well. I have visted several westgate properties and this was my least favorite experience. I don’t think I will be returning.
    Stayed 4 nights in Jul 2025

    10/10 Excellent

    James

    Traveled with family and small children
    Liked: Cleanliness, amenities, property conditions & facilities
    no complaints at all
    Stayed 5 nights in Jun 2025

    2/10 Terrible

    Michael Thomas Ibeck

    Traveled with family
    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    This is more on Expedia, they said they had an airport shuttle, Westgate does not offer one. The rest is on Westgate. My son and I waited over an hour for our food at their restaurant, we never received it, but several people that were there half the time got their food before us. All Westgate said was we are sorry, did absolutely nothing to try and make it right. I was unexpectedly charged an extra 150 dollars when we arrived, it was to be able to use the hotel amenities. We were unable to use anything because of rain, we tried to play mini golf and was told it was closed, it was absolutely beautiful outside. Never got to use the water park. Because of rain, even though the rain stopped and it was a beautiful day. Staff was rude to my son and I while we were waiting for our Uber. I would not recommend anyone stay at this place, they seemed more interested in selling time shares instead of actually taking care of guests. This place is a ripoff and will never stay there again
    Stayed 5 nights in May 2025

    8/10 Good

    Shante

    Stayed 3 nights in May 2025

    10/10 Excellent

    Rafael

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stay Again.
    Stayed 3 nights in Apr 2025

    10/10 Excellent

    Elizabeth

    Liked: Cleanliness, staff & service, property conditions & facilities
    It was great.
    Stayed 4 nights in Feb 2025

    4/10 Poor

    Victor

    Business traveler
    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    Concierge forces you to leave a review right away without having to even stay a night. Wont be staying here in the future. Bed was dirty, Caused a rash in the 2nd day. Dirty towels left unattended under sink that smell bad.
    Stayed 4 nights in Feb 2025

    10/10 Excellent

    Abrahana

    Stayed 7 nights in Sep 2024

    8/10 Good

    Brandi

    Traveled with family
    Liked: Cleanliness, staff & service, property conditions & facilities
    Security was great, friendly staff, pools open later than most. Close to everything
    Stayed 3 nights in Aug 2024

    10/10 Excellent

    Jorge

    Stayed 6 nights in Jun 2024

    10/10 Excellent

    Jomary

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    people very nice, the chek in very easy and the chek out perfect...
    Stayed 6 nights in Jun 2024

    10/10 Excellent

    Geraldine

    Traveled with family and small children
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Beautiful
    Stayed 4 nights in Jun 2024

    8/10 Good

    Sharnell

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 2 nights in May 2024

    10/10 Excellent

    Anthony Joseph

    Traveled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Very clean Many pools Beautiful grounds
    Stayed 7 nights in Apr 2024