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Hotel Indigo Lower East Side New York by IHG

4.5 star property
4.5-star luxury hotel near Empire State Building

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Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated
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Exterior
Exterior
Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
171 Ludlow Street, New York, NY, 10002
  • Place, Katz's Delicatessen
    ‪1 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Place, New York University
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

8.2 out of 10
Very good
(10 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(48 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(43 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(49 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(28 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(66 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, City View

  • 600 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (High Floor)

8.4 out of 10
Very good
(41 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 540 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Freedom Tower View)

  • 650 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Penthouse)

  • 2000 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 720 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

City center stay.Your stay at this Manhattan hotel places you within 3 miles (5 km) of Empire State Building and Madison Square Garden. Brooklyn Bridge and Broadway are also within 3 miles (5 km).

What's nearby

  • Katz's Delicatessen - 1 min walk - 0.0 miles
  • Angel Orensanz Foundation - 2 min walk - 0.1 miles
  • Lower East Side Tenement Museum - 6 min walk - 0.4 miles
  • Bowery Ballroom - 8 min walk - 0.5 miles
  • New York University - 14 min walk - 0.8 miles

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 50 min drive

Restaurants

  • ‪Katz's Delicatessen - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk
  • ‪Dirty French - ‬2 min walk
  • ‪Blue Ribbon Sushi Izakaya - ‬2 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

4.5-star luxury hotel near Empire State Building
Hotel Indigo Lower East Side New York by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Limited onsite self parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Frequently asked questions

How close is Hotel Indigo Lower East Side New York by IHG to the airport?

Hotel Indigo Lower East Side New York by IHG is 9.2 mi (26-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Lower East Side New York by IHG?

As of Jan 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Lower East Side New York by IHG on Jan 7, 2026 start from $111.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Lower East Side New York by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Lower East Side New York by IHG.

How close is Hotel Indigo Lower East Side New York by IHG to the beach?

This hotel is 17.3 mi (44-min drive) from Coney Island Beach.

Does Hotel Indigo Lower East Side New York by IHG offer free breakfast?

Free breakfast isn’t offered at Hotel Indigo Lower East Side New York by IHG, but to-go breakfast is offered for a fee of between USD 5 and 25 for adults, USD 5 and 25 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Indigo Lower East Side New York by IHG?

No, there is no casino at this hotel, but Resorts World Casino (20-min drive) is nearby.

What time is check-in at Hotel Indigo Lower East Side New York by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Lower East Side New York by IHG?

Free parking is not available at this hotel. Self parking is available for USD 70.00 per day.

Does Hotel Indigo Lower East Side New York by IHG have a pool?

Hotel Indigo Lower East Side New York by IHG features a seasonal outdoor pool.

Does Hotel Indigo Lower East Side New York by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo Lower East Side New York by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Lower East Side New York by IHG to downtown New York?

Hotel Indigo Lower East Side New York by IHG is 1.1 mi away from New York.

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 991 out of 1868 reviews
Rating 8 - Good. 415 out of 1868 reviews
Rating 6 - Okay. 244 out of 1868 reviews
Rating 4 - Poor. 106 out of 1868 reviews
Rating 2 - Terrible. 112 out of 1868 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tara

Stayed 3 nights in Oct 2025

4/10 Poor

Eduardo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was too expensive for what you get.
Stayed 4 nights in Sep 2025

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Great location, clean and staff were friendly. However there is a club/bar in this hotel that’s very popular and you can hear the bass pounding at 3am from your room.
Stayed 2 nights in Oct 2025

8/10 Good

Darian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and decent. I was under the impression I booked a queen bed, but it looked like a full, no big deal. I would recommend putting a long mirror in the room for people that are sharing the room, and so we can look at our outfits, do our makeup, etc. I noticed the towels were placed under the sink which looked rusty in some areas. I suggest putting the towels on a tray or installing a towel rack. The staff was nice and helpful. Overall I enjoyed my stay here and would not mind returning. The legendary Katz and Russ & Daughters are steps away.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael, Clayton

Stayed 2 nights in Sep 2025

8/10 Good

Amanda

Stayed 4 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jermaine

Stayed 3 nights in Sep 2025

8/10 Good

Luis

Stayed 5 nights in Jul 2025

10/10 Excellent

NITHIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Diane

Liked: Staff & service
There’s a nightclub on the 12th floior, that shuts down at 3:00 AM. The noise level was intolerable!
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its beautiful and different, love the vibes and the staffs are extremely nice and lots of things to do in the area especially if you love to eat.
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Did not appreciate the additional costs, they should add them to the booking price as they are charged anyway, whether you use the additional facilities or not.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sudipto

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a mess like anywhere in NYC, but this hotel is in prime east village location, and has great rooms with views
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

2/10 Terrible

Andrew Ray

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2025

10/10 Excellent

Tinaya

Stayed 3 nights in Sep 2025

2/10 Terrible

Noah

Liked: Cleanliness
Disliked: Room comfort

Terrible hotel if you want to actually sleep.

The worst hotel experience I have had in years. Paid for an upgraded high floor room and was met with 2 straight nights of the room shaking from a club on the floor above us. Literally music from 6pm-4am that shook our room. Paid a high price for a terrible experience. Would have asked the front desk to switch rooms but they were extremely unpleasant and rude starting at check-in. Could not warn you about this hotel enough.
Stayed 2 nights in Sep 2025

6/10 Okay

Kathleen

Stayed 4 nights in Sep 2025

10/10 Excellent

Kelsey

Stayed 6 nights in Sep 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Great rooftop views and cafe
Stayed 2 nights in Aug 2025

6/10 Okay

Morgan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Should be better given the price

Aggressively mediocre hotel - it was pretty run down and whether it was actually dirty or not it looked dirty. The bar is really loud so definitely ask about where it is in relation to your room. The staff was very nice and extremely helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel to stay at if you want to feel like you’re in the mix! great location for dining and shopping too!
Stayed 4 nights in Sep 2025

10/10 Excellent

Theodora

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will def be back!

i have never felt so “at home” and welcomed at a hotel before! the staff was so nice and friendly and everyone was ready to support in any way possible. the hair dryer and iron didn’t work but i find that to be quite common and wasn’t a huge issue.
Stayed 3 nights in Sep 2025