6/10 Okay
Pamela
Business traveler, Traveled with family
Jan 19, 2026
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
All of the staff except for one were outstanding. The room was spotless and the view was stunning. Our room, #402 was poorly maintained. The lovely work desk with the chargers and outlets did’t work at all. I thought it was an outlet issue since other outlets in the room didn’t work. Staff brought me a 10+ ft extention cord that did work, so I was able to work eventually. The lights all connected to the master outlet in the entry and another master switch was near the bedroom. So the person that sleeps on the thin, lumpy, squeaky sofa bed can’t turn the bedside lamp on and off unless they get out bed and walk into the entry or near the bedroom. The shower was tiny so you can’t shower with the showerhead unless you want to get your hair wet - you can’t step back anywhere.
The hand held shower head doesn’t fit in the holder so you have to hold it in tour hand. The furnace clangs on and off and the fan is incredibly loud. We thought it was an alarm of some kind the first time. We didn’t sleep well due to the noise.
The king bed was very comfortable and clean but the sofa bed was really way overdue for a decent sofabed mattress. We reported everything and we were told by the staff that brought us the long heavy duty red extension cord that a maintenence man would visit and make all of the repairs but it was a lie.
Pamela
Stayed 4 nights in Jan 2026
