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Omni Amelia Island Resort

4-star property
39 Beach Lagoon Road, Fernandina Beach, FL 1-855-201-7819
4.1 out of 5
Very good!
See all 23 travelocity Reviews

"No Netflix; poor internet " More

By a verified traveler on Mon 25 Apr 2022

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Hotel Description

4-star beachfront resort near Fernandina Beach

Beachfront retreat

Within 9 miles (15 km) of this resort, you'll find Fernandina Beach Historic District and Fort Clinch State Park.

36-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 5 restaurants. Enjoy a day at the beach surfing, or relax with beach cabanas. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 402 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include balconies or patios, rainfall showerheads, and coffee/tea makers.

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$423* Per night/room May 30 - May 31

Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room, 2 Queen Beds, Accessible, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed, Accessible, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Amelia Island Resort ratings based on 23 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Amelia Island Resort

Everyone (8) Couples (3) Business (1) Family (8)
3 out of 5
No Netflix; poor internet

Posted by on Apr 25, 2022

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Comment from Hotel Management

May 4, 2022 by OAI Manager

Thank you for the feedback, Uchit. TV & internet upgrades are coming very soon!

2 out of 5
We’ve stayed at Omni Amelia for years and never had any issues. But not this time. We booked through Travelocity and I guess the resort treats those guests differently as our room was far away from main hotel lobby and it’s February so not really a peak time. Bathroom in our room seemed to have not been cleaned. There was toothpaste spatter on the sink fixture even though mirror seemed clean. The glass on the shower door was streaked & dirty looking shower floor but just dated enough that you couldn’t tell. When told someone was going to come check it out /clean, no one showed up. We had been in communication with the hotel via text message about the issue so by the time they responded we were ready for bed. They offered us free breakfast for our party. We settled on that and went to bed. Beds were fine. In the morning I went to shower and put a towel down on floor of shower since it was questionable. After I showered reached for a folded up towel and noticed it did not feel like a clean towel. After examining the towel there was mascara and MUCUS as if someone blew their nose. We were disgusted. My husband called the manager and we got a few things comped and free breakfast but nothing will make me forget that awful experience. It was supposed to be a nice getaway for me and my daughter as a graduation gift. We couldn’t wait to leave that room (728). Needless to say, we won’t be back. Which is very sad because we had enjoyed the resort for years with our family.

Posted by on Mar 1, 2022

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Comment from Hotel Management

Mar 24, 2022 by OAI Manager

Thank you for providing us your feedback and concerns regarding your recent stay at the Omni Amelia Island. While we wish our guests never had any unfortunate issues that require a response, every detail of your comments is scrutinized to find ways to make improvements, necessary coaching, and to search for common themes which need to be addressed. Our goal is to make everything perfect with your stay and truly apologize that it wasn’t.

4 out of 5

Posted by , from ATHENS on Jan 31, 2022

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2 out of 5
This property was overall a huge disappointment. From the moment we got there till the moment we left, it was very underwhelming. 1. Valet was very rushed and busy. 2. The room was dirty and outdated. You’d think they could have newer outlet face plates. A huge stain was on the bathroom floor that looked like an old blood stain. Thank God we brought Lysol wipes because the counter tops were filthy. 3. Breakfast buffet was $90 for 3 adults. Food was disgusting. 4. Parking was either $27 for valet a night or $20 for self parking. If you want a cart for your luggage, you have to use valet and use a bellhop. 5. Beds were hard as a rock. No extra blankets provided. 6. Balcony door was impossible to open 7. Mini fridge in the room stayed warm the entire time 8. Walls were paper thin. Could hear everything. 9. Heater in the room didn’t work Only good things to say: 1. Property well landscaped 2. Nice check in/ front desk staff 3. Cold AC Overall for the money, a very disappointing trip. If we return to Amelia Island, we’ll be staying at the Ritz.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 16, 2021 by OAI Manager

Thanks for the feedback! Please let us know if you have any issues while on property as we have numerous options to correct them. Our goal is to provide an outstanding experience for our guests.

5 out of 5
I thought the parking was not secure. There were no distinctive signs explaining how to get to hotel from parking lol. It felt unsafe .

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 8, 2021 by OAI Manager

Thanks for the rating and feedback!

3 out of 5
Reservation for king. Didn't have any left. Finally was sent to room. Walked in room that was dirty. Called front twice saying they would send someone up. Eventually went to hotel lobby and informed them. Was given an "upgraded" room, which was right by the pool, very minimal ocean view. For the price I was expecting better.

Posted by , from Florida on Jul 25, 2020

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Comment from Hotel Management

Jul 26, 2020 by Megan

Dear Bridget, Thank you for taking the time to provide feedback on your recent stay. We are disappointed to hear you had issues with your room. We have passed your comments on to the appropriate departments and hope that you consider visiting us again soon.

4 out of 5
The property was beautiful, customer service was lacking.

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 4, 2020 by AIP Manager

We appreciate the feedback!

5 out of 5

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by AIP Manager

Thanks for the rating!

4 out of 5
We loved the view of the ocean from all of the rooms. The restaurants were ok and overpriced.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by AIP Manager

Thanks for the review and feedback!

5 out of 5
Restaurants great pool beautiful lots of extras to do

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 15, 2019 by AIP Manager

Thanks for the review!

About the Omni Amelia Island Resort

Location 39 Beach Lagoon Road, Fernandina Beach, FL 32034

Property Features

As a guest of Omni Amelia Island Resort, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 80000 square feet (7432 square meters) and includes a conference center. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly Omni Amelia Island Resort. Parking is available for a fee. This 4-star Fernandina Beach resort is smoke free.

  • 402 guestrooms or units
  • 8 levels
  • 2 buildings
  • 5 dining venues
  • 3 bars or lounges
  • 80000 sq ft of conference space
  • 7432 sq m of conference space
  • Built in 1998
  • Deli
  • Cabanas on the beach (surcharge)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 15
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Omni Amelia Island Resort offers 402 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Marché Burette - This delicatessen serves breakfast, lunch, and dinner.

Marsh View Bar and Grill - This restaurant serves breakfast, lunch, and light fare. A children's menu is available. Open daily.

The Verandah - This restaurant serves dinner only. Open daily.

Bob's Steak and Chop Hous - This restaurant serves dinner only. Open select days.

Natural Slice - This restaurant serves lunch and dinner. Open daily.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Fishing on site
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Surfing/bodyboarding on site
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Playground on site
  • Segway rental/tour on site
  • Boat tours nearby
  • Marina nearby
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Sailing nearby

Spa Services

The Spa at Omni Amelia Island Resort has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 200 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per day
  • Resort fee: USD 39.20 per accommodation, per night

The resort fee includes:

  • Beach access
  • Fitness center access
  • Shuttle service
  • Internet access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
  • Secured self parking fee: USD 20.00 per day (in/out privileges)
  • Secured valet parking fee: USD 35.00 per day (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amelia Omni
  • Plantation Amelia Island Resort
  • Omni Plantation
  • Omni Amelia Island Resort Resort
  • Amelia Plantation
  • Omni Amelia Island Resort Fernandina Beach
  • Omni Plantation Resort

You should know

  • Pool access available from 8:00 AM to 7:30 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.