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Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property video
Exterior
Free minibar, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Deluxe Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical View Double

8.8 out of 10
Excellent
(25 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds | Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 443 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds | Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View Double Beds

8.4 out of 10
Very good
(28 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Ocean Front Honeymoon Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 676 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View & Pool Front Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View & Pool Front King Bed

  • Ocean view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Family Suite Premium

  • Garden view
  • 890 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Free minibar, in-room safe, desk, laptop workspace

Family Suite, Connecting Rooms (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 890 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Governor Suite

  • Ocean view
  • 1572 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Presidential Suite

  • Ocean view
  • 2885 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Deluxe King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe King

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Double

9.0 out of 10
Wonderful
(20 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe Tropical King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed | Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Puerto Morelos

Beachside getaway.Within a 5-minute walk of this Puerto Morelos property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Petempich Bay are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 3 min walk - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 3 min drive - 1.6 miles
  • Puerto Morelos Town Square - 4 min drive - 1.8 miles
  • Moon Palace Golf Club - 14 min drive - 11.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Bistro El Beso - ‬19 min walk
  • ‪Blue Moon - ‬3 min drive
  • ‪Swim Up Bar - ‬3 min drive
  • ‪Bluewater Grill - ‬16 min walk
  • ‪Route 66 - ‬3 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 486 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 6 bars or lounges
  • Meeting rooms
  • 8342 sq ft of conference space
  • 775 sq m of conference space
  • Built in 2009
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Dreams Natura Resort & Spa - All Inclusive
  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.1 out of 5, Very Good, 1,406 reviews
$373 nightly
The price is $456
Mar 8 - Mar 9
Total with taxes and fees
Dreams Natura Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Frequently asked questions

How close is Dreams Riviera Cancun Resort & Spa - All Inclusive to the airport?

Dreams Riviera Cancun Resort & Spa - All Inclusive is 14.5 mi (23-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Riviera Cancun Resort & Spa - All Inclusive?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at Dreams Riviera Cancun Resort & Spa - All Inclusive on Mar 9, 2026 start from $446.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Riviera Cancun Resort & Spa - All Inclusive.

How close is Dreams Riviera Cancun Resort & Spa - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Dreams Riviera Cancun Resort & Spa - All Inclusive offer free breakfast?

Dreams Riviera Cancun Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Dreams Riviera Cancun Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Dreams Riviera Cancun Resort & Spa - All Inclusive?

This property offers free self parking and valet parking.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have a pool?

Dreams Riviera Cancun Resort & Spa - All Inclusive features 3 outdoor pools and a children's pool.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have a restaurant?

There are 9 onsite restaurants, offering options like French cuisine and light fare.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have a spa?

Pamper yourself with a day at Dreams Spa by Pevonia, where you can enjoy body treatments, body wraps, and hydrotherapy.

How close is Dreams Riviera Cancun Resort & Spa - All Inclusive to downtown Puerto Morelos?

Dreams Riviera Cancun Resort & Spa - All Inclusive is 1.8 mi away from Puerto Morelos.

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 839 out of 1455 reviews
Rating 8 - Good. 311 out of 1455 reviews
Rating 6 - Okay. 177 out of 1455 reviews
Rating 4 - Poor. 59 out of 1455 reviews
Rating 2 - Terrible. 69 out of 1455 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosa

Stayed 4 nights in Nov 2025

10/10 Excellent

Erhan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
⭐⭐⭐⭐ Great Service, Average Food at Dreams Riviera Cancun My partner and I recently stayed at Dreams Riviera Cancun Resort & Spa for four days to attend a wedding reception. Overall, the trip was wonderful, despite two days of rain. What We Loved (5/5 Stars) The absolute highlight of our stay was the incredible staff and service. The employees were genuinely nice and treated us with such respect, making us feel like family. Their personalized attention truly elevated the experience. A special shout-out goes to the concierge. We needed a last-minute babysitter for the wedding reception, and they immediately helped us find a reliable sitter. This support was a lifesaver! Furthermore, the entire resort was noticeably clean and well-maintained. The only major drawback was the dining. 3/5 Stars) Unfortunately, the food was consistently average. I can't offer many compliments on the meals, and the quality could definitely be improved to match the excellent standard set by the service and facilities. We did experience rain for two of the four days, but the staff's positive demeanor and the lovely resort atmosphere still allowed us to have a good time indoors. I would highly recommend Dreams Riviera Cancun Resort & Spa, particularly for the amazing staff and beautiful, clean environment. If you can overlook
Stayed 4 nights in Nov 2025

10/10 Excellent

Tabitha

Stayed 4 nights in Aug 2025

10/10 Excellent

Aneta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spend there great vacation
Stayed 7 nights in Oct 2025

10/10 Excellent

Caroline

Stayed 4 nights in Oct 2025

6/10 Okay

Michelle D

Stayed 7 nights in Nov 2025

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it’s not an adult only is constantly weddings going on outside by the pool and every room on the inside gets to hear it. Also, they have the cabana beds for upgraded users which block the chairs behind them to the pool access and beachfront
Stayed 7 nights in Oct 2025

10/10 Excellent

Kenneth

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at Dreams Riviera Cancun. Beautiful resort, clean, great food, the most helpful and polite staff!
Stayed 4 nights in Nov 2025

10/10 Excellent

EDDIE

Stayed 4 nights in Oct 2025

6/10 Okay

Patricia

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It seems as they did not have enough staff. The only person that had a welcoming personality was the waiter Pedro ! Amazing man. Some other staff had attitudes
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Oct 2025

10/10 Excellent

LYNDSAY SARAH

Stayed 4 nights in Nov 2025

10/10 Excellent

Maleny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so attentive and friendly, each need was met in a timely manner. Great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Sebastian

Stayed 4 nights in Oct 2025

8/10 Good

Mehak

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
🌟 love staying there
Stayed 3 nights in Oct 2025

8/10 Good

Aman Deep Singh

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to the preferred club plunge pool room which we really enjoyed with our 1 year old. When she napped in the room we were in our private pool or jacuzzi tub. Pools are nice especially the ocean view off the adult infinity pool with the swim up bar. Smaller resort but has everything and everything is close. Beach sand was nice but ocean water discoloured due to sargassum. Buffet was ok but the restaurants were great. There were bars everywhere. You will see lots of weddings while in the pool. Shows were good especially the fire show. For a smaller resort I recommend it with an upgraded room
Stayed 7 nights in Oct 2025

6/10 Okay

Elena

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive
Stayed 4 nights in Oct 2025

8/10 Good

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Ernest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of seaweed so the beach was not as beautiful, pool was amazing
Stayed 4 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and the property was beautiful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisandra

Liked: Cleanliness
Stayed 6 nights in Oct 2025

10/10 Excellent

Sukhdev

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grat
Stayed 7 nights in Aug 2025

2/10 Terrible

DeAndrea

Disliked: Cleanliness, amenities, property conditions & facilities
Resort wasnt for me Go to a nicer resort. The beach water washes up very brown & lots of seaweed. They try to clean it. No watersports at the resort. U have to book an excursion through a rep at hotel. Not very many people get in ocean. They clean up the seaweed each morning. They need more lawn chairs. My bed was clean. The floor was dirty and had hair in the shower and in front of the toilet. I saw it & got grossed out so i put down towels so i didn't have to walk on the dirty floor. It doesn't appear that they mop between stays. Soap pieces were in the shower. The end tables next to the bed had drink glass residue that wasn't wiped down. I brought disinfectant wipes and cleaned the room myself. I requested towels & toilet paper in the app and i would get a notification that it was resolved and no one had come to my room. I asked for my room to be cleaned in the app and i left out. I returned after i received an app notification that it had been cleaned. The room had not been touched. I signed up for a bike ride to puerto morales with the hotel because i was so bored. Guide was nice & he directed me 2 a souvenir shop where i believe he was in cohoots with the owner. The owner tried selling me 2 magnets for 45.00 american dollars. Breakfast buffet & Seaside restaurant was great. Hibachi grill was broken at Japanese restaurant. I felt hustled. I couldnt just check in, they had me sit down & do a presentation on amenities. Bathtub was dirty see photos
Stayed 4 nights in Oct 2025

10/10 Excellent

Michaeler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice, clean and spacious! Staff was friendly and the pool was nice
Stayed 5 nights in Oct 2025