Explore top 2026 5 Star Hotels in Castro District

"Convenient location, friendly and helpful staff"

"Friendly and helpful staff. Clean room, and great location."

"The staff was not hospitable in the least. I checked in and the front desk was all business. I got terribly lost finding my room because they added a building. After getting sufficiently lost and confused since the second floor rooms are in two different buildings, I had to haul my luggage back to the desk. I asked for help getting to the room, the bell desk guy starting pointing. When I asked him to show me he made sure to make me feel stupid for taking the wrong elevator on the right. Then he proceeded to walk me the whole way not offering to pull my luggage for me! Not once. I'm fact he walked ahead of me and then brought me to an elevator that looked like it was for freight. And the pool was closed for construction and I want notified. Hated my experience from start to finish. "

"Room was great"

"Room was tiny. Nice to have a towel warmer, but accessible from shower so towel got cold before it could be used."

"Everything we did was within walking distance from the Hotel, the Pier, the Restaurants, the Shopping and the Shows. It was great to walk to everywhere in great weather conditions, not having to drive deal with traffic or parking. "