Book a hotel near Upper Hot Springs, Sulphur Mountain District

"Overcrowded hotel that is not worthy of the money we paid. Not friendly personell at the reception. "

"Loved the access to taking the bus downtown. We rented a car for snowboarding, so not sure how that transportation works. I enjoyed every minute of my stay at this fabulous hotel!"

"Included breakfast was great and shuttles to/from the ski hills are super convenient."

"Rooms were a good size, kept clean daily and had an amazing view of the mountains. "

"Great location, very friendly and helpful staff. Underground free parking is nice. There are 2 washers and driers located at parking level which is helpful. Free lockers for ski storage also located at parking level. If you rent skis from SkiBig3, it's a short 5-10min walk to the rental shop where you select your equipment and they will deliver it to the hotel for free as long as you get there by 7:30pm. When you are done with your trip the shop will also pick up the rented equipment from the hotel. Free shuttles to all 3 ski mountains are available. Shuttle stop is only steps away. Onsite restaurant is nice with great breakfast. The breakfast starts at 7am, but I think it would be better if it started at 6:30am to give more time for skiers who want to be on the first shuttles. The rooftop hot pools and sauna are great. There is also a small indoor pool at the same level. There is no alcohol allowed in common areas(which I believe is common among all resorts there), which includes the lobby and roof top pools. This rule is only enforced if it is obvious, meaning if you bring wine in a wine glass or beer from beer cans. A lot of guests are not aware of this rule, but they soon find out. At first I didn't agree with it, but I actually ended up liking it because it keeps groups of people who would normally drink a lot from getting too crazy. The town is so charming with plenty of great restaurants. We ate out every night(4 nights) and did not have one bad meal. "

"Great stay at Otter Hotel! The hotel was clean, modern, and very comfortable, with a cozy mountain vibe. The room was spacious and well designed, the staff were friendly and helpful, and the location was very convenient for exploring Banff. Overall, it was a relaxing and enjoyable stay, and I would happily come back again."