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4.7 out of 5

"Location was great. convenient to park. walking distance to hot springs and godola; and the free passes to use public transportation was great. Th ... " More

By a verified traveler on Sun 29 Sep 2019

Hotel Description

4-star romantic resort near Upper Hot Springs

In Banff

You'll be steps from Upper Hot Springs and a 5-minute walk from Banff Gondola with a stay at this well-placed resort. Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau are also within 3 miles (5 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and an indoor pool are all featured at this eco-friendly resort. Traveling on business? Take advantage of the 13 conference rooms, free WiFi in public areas, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.

Free WiFi, comfy beds

The 343 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, room service, and LCD TVs with cable channels.

Standard Room - Obstructed View - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room - Obstructed View - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds And Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite - Obstructed View - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grandview 1 Bedroom Suite With Panoramic Valley Views, 1 King Bed, Sofa Bed And Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Rimrock Resort Hotel ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Rimrock Resort Hotel

Everyone (6) Couples (3) Family (3)
5 out of 5
Location was great. convenient to park. walking distance to hot springs and godola; and the free passes to use public transportation was great. Though with a car, and parking being available in the evenings in town, its toss up which way to go at nights.

Posted by on Sep 29, 2019

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3 out of 5

Posted by on Sep 22, 2019

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5 out of 5

Posted by on Sep 7, 2019

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5 out of 5

Posted by on Aug 18, 2019

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4 out of 5
Beautiful location. Great restaurants and bars. Food and beverage staff very accommodating. We will definitely stay here again.

Posted by on Jun 30, 2019

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5 out of 5
The property was located in an excellent spot with great views.

Posted by on May 13, 2019

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5 out of 5

Posted by on Apr 8, 2019

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5 out of 5
The Rimrock Resort has a spectacular view of the Rocky Mountains that are visible from the mountain view rooms as well as all the dining options. We ate at the Primrose on the 6th floor and the food was amazing. We booked a couple's massage and the spa was beautiful and relaxing. The treatments were top notch. Take some time to relax in the hot tub and sauna, you won't regret it! The resort is walking distance from the Gondola that takes you to the top of Sulphur Mountain. This is an adventure you don't want to miss! We really enjoyed our stay at the Rimrock Resort and would definitely come back if we are in the area. I highly recommend it!

Posted by , from Beaumont, USA on Apr 1, 2019

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5 out of 5

Posted by on Mar 14, 2019

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5 out of 5

Posted by on Nov 21, 2018

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About the The Rimrock Resort Hotel

Location 300 Moutain Avenue, Banff, AB T1L 1J2

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:

  • Full-service spa

Property Features

The Rimrock Resort Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There are 13 meeting rooms available. A spa tub, a sauna, and a terrace are also featured at the eco-friendly The Rimrock Resort Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Banff resort.

  • 1 building
  • 343 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1993
  • Coffee shop
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Calgary Intl. Airport (YYC) (141.7 km / 88 mi)
  • Train station: Banff Station (4.9 km / 3 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Rimrock Resort Hotel offers 343 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Banff resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:00 AM.

The Rimrock Resort Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Kayaking nearby

Spa Services

Rimrock Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 6
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 6 and CAD 35 per person (approximately)
  • Self parking fee: CAD 22.00 per night (in/out privileges)
  • Valet parking fee: CAD 36.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rimrock
  • Rimrock Banff
  • Rimrock Resort Hotel
  • Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Resort
  • The Rimrock Resort Hotel Resort Banff

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.