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5.0 out of 5

"Our family had a great stay at Banff Park Lodge! The hotel was in a great location, walking distance to Bow River, many trails, and lots of shops and ... " More

By a verified traveler on Sun 13 Aug 2023

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Hotel Description

3-star eco-certified hotel near Spray River West Trailhead

Downtown District stay

Your stay at this Downtown District hotel places you within 3 miles (5 km) of Spray River West Trailhead and Vermilion Lakes. Also, Banff Gondola is within 3 miles (5 km) and Mt. Norquay is within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a spa tub. Enjoy the steam room and perks like free WiFi. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Room Selected at Check-in

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$84* Per night/room Mar 20 - Mar 21

Lodge Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Corner Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Parlor, King Bed, Preferred View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Banff Park Lodge ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Banff Park Lodge

Everyone (2) Family (2)
5 out of 5
Our family had a great stay at Banff Park Lodge! The hotel was in a great location, walking distance to Bow River, many trails, and lots of shops and restaurants. The room and hotel was sparkling clean, staff was super friendly and helpful, and our kids loved the pool area! Our next trip to Banff will definitely include a stay at BPL!

Posted by on Aug 13, 2023

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Comment from Hotel Management

Aug 16, 2023 by Serina, Front Desk Supervisor

Thank you for your wonderful review. We are thrilled to hear that you and your family had a great stay at our hotel. We are glad that you liked our location, cleanliness, staff, and pool area. We are happy that you enjoyed the beautiful scenery and activities in Banff. We can’t wait to welcome you back on your next trip!

5 out of 5
Great service, nice and clean place.

Posted by , from ALLISTON on Jun 22, 2023

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Comment from Hotel Management

Jun 23, 2023 by Joe

Hello Wayne,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our service and found our place to be nice and clean. We strive to provide our guests with a memorable experience and it’s great to know that we were able to do so for you. Thank you for choosing to stay with us and we hope to see you again soon.Warm regards,Joe SamsFront Office Supervisor

5 out of 5

Posted by on Dec 17, 2022

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Comment from Hotel Management

Apr 4, 2023 by Amanda

Hi Jessica, thank you for your 5 out of 5 review! We can't wait to host you again on your next visit to Banff!

5 out of 5

Posted by , from NORTH BATTLEFORD on May 8, 2022

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Renovations + Closures

The property will be renovating from March 15 2024 to August 1 2024 (completion date subject to change). The following areas are affected:

  • Elevator
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Banff Park Lodge offers its guests an indoor pool, a spa tub, and a steam room. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-certified Banff Park Lodge. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Banff hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1979
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Banff Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Banff Park Lodge offers 211 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 47-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Crave Mountain Grill - Onsite family restaurant.

La Terrazza Dining Room - Onsite fine-dining restaurant. Open daily.

Terrace Lounge - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 15
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5–30 for adults, and CAD 5–30 for children
  • Covered self parking fee: CAD 14.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Park
  • Banff Park Lodge
  • Banff Park Hotel
  • Banff Park Resort
  • Banff Park Lodge Resort And Conference Centre Hotel Banff
  • Banff Park Lodge Hotel
  • Banff Park Lodge Banff
  • Banff Park Lodge Hotel Banff

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.