"Loved the hotel! Too many renovations at once and the sheets were stained with blood. " More
On riverwalk
At this resort, you'll be steps from Banff Springs Convention Centre and Fairmont Banff Springs Bowling Centre. Spray River West Trailhead and Bow River are also within half a mile (1 km).
18-hole golf course
This eco-certified resort features a golf course, a full-service spa, and 7 restaurants. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the 3 outdoor tennis courts and perks like free WiFi.
Sep 12, 2023 by Front Office Management
Thank you very much for your positive feedback Charles. We are happy to hear that you enjoyed your time with us. We look forward to welcoming you again in the future.
Jul 25, 2023 by Fairmont Banff Springs
We are sorry to see this low score. It does not appear you have stayed with us yet. If we can offer any assistance please do let us know as we care about this rating and your experience. If our team can action anything for you please reach out to bsh.reservations@fairmont.com
Jan 24, 2020 by -Fairmont Banff Springs
Thank you for taking the time to share your experience with us at the 'Castle in the Rockies'. We are disappointed to hear your stay at the Castle didn't hit the mark. Thank you again for providing this honest feedback and we hope the remainder of your time in Banff was truly magical. -Fairmont Banff Springs
Jan 5, 2020 by - Fairmont Banff Springs
Thank you for leaving a rating of your recent experience and taking the time to post it. We hope you can join us again soon! - Fairmont Banff Springs
Oct 9, 2019 by Fairmont Banff Springs
Thank you for kindly taking the time to leave a review of your recent stay at the ‘Castle in the Rockies’. We believe William Cornelius Van Horne said it best, “Since we can’t export the scenery, we’ll have to import the tourists” and thanks to his vision we have been fortunate enough to share this spectacular castle with guests since 1888! Thank you again for your honest feedback as it is valuable for our teams! We hope to welcome you back again soon! – Fairmont Banff Springs
Aug 8, 2019 by Fairmont Banff Springs
Thank you for leaving a rating of your recent experience and taking the time to post it. We hope you can join us again soon! - Fairmont Banff Springs
Jul 21, 2022 by Fairmont Banff Springs
Thank you for your positive rating. We are happy to see your experience was seamless.
Fairmont Banff Springs offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 22 meeting rooms are available. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Fairmont Banff Springs. A roundtrip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Banff resort.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Fairmont Banff Springs offers 757 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Vermillion Room - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
1888 Chop House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Waldhaus Restaurant - Overlooking the golf course, this restaurant specializes in German cuisine and serves dinner only. Open daily.
Castello Ristorante - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 27 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with Turkish bath/hammam. The spa is open daily. There are hot springs open between 8:30 AM and 7:00 PM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.