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Banff Ptarmigan Inn

3.0 star property
Hotel near Upper Hot Springs in Banff

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Property preview
Reception
Reception hall
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Bar
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

9.0 out of 10
Wonderful
(91 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(71 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(30 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(52 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(35 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(83 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(91 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Banff

City center stay.With a stay at this Downtown District hotel, you'll be steps from Banff National Park Information Centre and Canadian Ski Museum West. Banff Lake Louise Tourism Bureau and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 1.3 miles
  • Tunnel Mountain - 7 min drive - 0.9 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬3 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Evelyn's Coffee Bar - ‬4 min walk

About this property

Banff Ptarmigan Inn

Hotel near Upper Hot Springs in Banff
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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4.3 out of 5, Excellent, 2,881 reviews
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The price is $118
Nov 13 - Nov 14
Total with taxes and fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

How close is Banff Ptarmigan Inn to the airport?

Banff Ptarmigan Inn is 85.7 mi (93-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Banff Ptarmigan Inn?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on Nov 19, 2025 start from $113.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banff Ptarmigan Inn have an airport shuttle?

Airport shuttle services are not available at Banff Ptarmigan Inn.

Does Banff Ptarmigan Inn offer free breakfast?

Banff Ptarmigan Inn does not offer free breakfast.

Is there a casino at Banff Ptarmigan Inn?

No, there is no casino at this hotel.

What time is check-in at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Banff Ptarmigan Inn?

This hotel offers free self parking.

Does Banff Ptarmigan Inn have a pool?

Banff Ptarmigan Inn does not have a pool.

Does Banff Ptarmigan Inn have a restaurant?

Yes, there is a restaurant on site.

Does Banff Ptarmigan Inn have a spa?

There are no spa services available at this hotel.

How close is Banff Ptarmigan Inn to downtown Banff?

Banff Ptarmigan Inn is 0.2 mi away from Banff.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1035 out of 1825 reviews
Rating 8 - Good. 506 out of 1825 reviews
Rating 6 - Okay. 187 out of 1825 reviews
Rating 4 - Poor. 58 out of 1825 reviews
Rating 2 - Terrible. 39 out of 1825 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Rahul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

8/10 Good

Aneta

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for downtown attractions like shopping and dining!
Stayed 6 nights in Jul 2025

10/10 Excellent

Joan

Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The room felt clean and quiet and had a great view. It was in a perfect location to walk into downtown Banff. Definitely would stay here again!
Stayed 2 nights in Aug 2025

8/10 Good

Amith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lots of dining options and public transport within walking distance. Pretty decent room and welcoming entrance. Rooms could use brighter lights.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ferds

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 1 night in Aug 2025

10/10 Excellent

Vikrant

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, cozy environment, honest housekeeping staff ( left my watch after check out, called the hotel hours later about my watch and they said they found it, i will pick it up on the next day)
Stayed 1 night in Aug 2025

6/10 Okay

Ronald, Kelowna

Traveled with partner
Price is steep for the quality of the room/ hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Narissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kristi, Spokane Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking and bus transportation. We parked our car in their underground garage and rode the busses with our free passes provided by the hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property was pretty good. A bit overpriced, but consistent with the area. Extremely convenient to everything. On site restaurant mediocre. Staff was wonderful, helpful, and friendly.
Stayed 3 nights in Jul 2025

6/10 Okay

Blane

Traveled with group
Room was on first floor in the back of hotel. Street view not very pleasant many pedestrians walking by able to peer into room, therefore, chose not open curtains. Booked room many months in advance.
Stayed 2 nights in Jul 2025

6/10 Okay

Curtis

Traveled with partner
Liked: Cleanliness, staff & service
Looks great from the outside and close to restaurants and shopping. The room literally had NO windows, it felt very claustrophobic. From the narrow hallways, to the stairs, elevator and underground parkaids it was a confusing maze. You need to leave bread crumbs to find your way back to the lobby, but then some of the hallway doors close & lock at 9pm so you need to turn around and find another route. I’ve been in easier corn mazes easier than this place to get out. The location was great! I would say the view was nice but with no windows I couldn’t tell you. The pool is now filled-in, and the parking only has 6’ height. Check in was easy, friendly employees,
Stayed 1 night in Jul 2025

10/10 Excellent

vignesh

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and a awesome place . Nearby to all amenities in Banff.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sharah Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Felipe

Liked: Cleanliness, property conditions & facilities
Location. Proximity to shopping and restaurants
Stayed 1 night in Jul 2025

8/10 Good

Shaunda, belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, amenities
👍
Stayed 3 nights in Apr 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a perfect place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Brikena

Liked: Cleanliness, staff & service, property conditions & facilities
Great !
Stayed 2 nights in Jul 2025