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Banff Ptarmigan Inn

3.0 star property
3-star hotel near Banff National Park Information Centre

Choose dates to view prices

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Reception hall
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes
Restaurant
Bicycling

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(101 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(80 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(32 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.8 out of 10
Excellent
(60 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(94 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(102 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite, Balcony

  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room, Balcony

  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

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About the neighborhood

Banff

City center stay.At this Downtown District hotel, you'll be well placed to visit Banff National Park Information Centre and Banff Lake Louise Tourism Bureau, both within a 5-minute walk. Canadian Ski Museum West and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Banff Legacy Trail - 3 min walk - 0.2 miles
  • Banff Centre for Arts and Creativity - 11 min walk - 0.6 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Evelyn's Coffee Bar - ‬4 min walk

About this property

Banff Ptarmigan Inn

3-star hotel near Banff National Park Information Centre
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Limited free parking is available on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Banff Park Lodge
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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

How close is Banff Ptarmigan Inn to the airport?

Banff Ptarmigan Inn is 85.7 mi (93-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Banff Ptarmigan Inn?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on Apr 12, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banff Ptarmigan Inn have an airport shuttle?

Airport shuttle services are not available at Banff Ptarmigan Inn.

Does Banff Ptarmigan Inn offer free breakfast?

Banff Ptarmigan Inn does not offer free breakfast.

Is there a casino at Banff Ptarmigan Inn?

No, there is no casino at this hotel.

What time is check-in at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Banff Ptarmigan Inn?

This hotel offers free self parking.

Does Banff Ptarmigan Inn have a pool?

Banff Ptarmigan Inn does not have a pool.

Does Banff Ptarmigan Inn have a restaurant?

Yes, there is a restaurant on site.

Does Banff Ptarmigan Inn have a spa?

There are no spa services available at this hotel.

How close is Banff Ptarmigan Inn to downtown Banff?

Banff Ptarmigan Inn is 0.2 mi away from Banff.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1190 out of 2048 reviews
Rating 8 - Good. 551 out of 2048 reviews
Rating 6 - Okay. 202 out of 2048 reviews
Rating 4 - Poor. 61 out of 2048 reviews
Rating 2 - Terrible. 44 out of 2048 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

julianne

Stayed 1 night in Jan 2026

2/10 Terrible

Mark

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Took over an hour to get checked in, staff do not seen to know the tasks required. Room was noisy from the old air conditioner, shower sprayed every where. Ate at the restaurant and my business partner ended up in the hospital with what the doctors said was caused by something he ate. The fumes from the parking garage can be smelled inthe lower lobby, that can't be good. There was an emergency number sign in the elevator for you to call in case of an emergency, what if you dont have a cell phone, or even is there service inside the elevator not sure the call button even worked. What is that sign for? I would suggest to stay far away fron this place.
Stayed 2 nights in Jan 2026

8/10 Good

Domingos

Liked: Cleanliness, amenities, property conditions & facilities
Quite and clean room. Friendly staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christoffer

Stayed 1 night in Jan 2026

10/10 Excellent

Angela Maring

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in downtown Banff. Walkable to restaurants, and shopping. Ski locker at the inn was useful. The ski shuttle to sunshine and lake Louise has a stop right at the Ptarmigan. Heads up that many of the rooms look out into the hallway and atrium so can’t really open the blinds. It can feel a bit cooped up so get the “mountain view” rooms if you can.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in. Friendly staff. Clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

khrista

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, with free transportation to Lake Louise and complimentary local Roam transit included. The Superior Split Room was a great layout for families. While our room overlooked the parking lot, which was a minor downside, the Rocky Mountain Soap Company toiletries were a fantastic touch. The hotel also had a large atrium area that didn’t seem to be well utilized; adding microwaves and a toaster there would be very helpful for guests preparing for day trips and hill activities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Charmaine

Stayed 3 nights in Dec 2025

8/10 Good

Greg

Stayed 1 night in Jan 2026

10/10 Excellent

Timur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2025

10/10 Excellent

Philippe

Stayed 5 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Nauman

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and comfortable accommodation.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Dec 2025

6/10 Okay

Ngoc Minh

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
The room on first floor was so dark. We spent 8 nights there I could hardly find my shoes or anything else. I have to use my phone flashlight if I need to see. Carpet floor.
Daytime
Stayed 8 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Brooklynn

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The Banff Ptarmigan Inn was very nice, it was a perfect location, close to downtown and walking distance to many restaurants and to shopping. The shuttle to the ski hills was just outside the door, which was very convenient. The staff was very friendly. The cleanliness of the room was ok, except for the rug, it was not vacuumed well, you could see dust and debris along the edges of the floor by the window, and we found a sock just under the end of the bed that we know didn’t belong to us, before we left.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
X
Stayed 3 nights in Dec 2025

10/10 Excellent

Hany

Stayed 3 nights in Dec 2025

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
Love it here. Perfectly located and staff are always great.
Stayed 1 night in Dec 2025

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Christmas eve dinner was very good. Hotel staff were very courteous .Room was very cozy with a great view of Mt.Rundle.
Stayed 4 nights in Dec 2025

10/10 Excellent

Roland

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay. The room was exceptionally spacious with high ceilings and patio doors. We could walk downtown and go for dinner without starting the car. We had dinner at the restaurant downstairs and the food was excellent. We will definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025