See all properties

Banff Caribou Lodge and Spa

3.5 star property
Spa hotel near Tunnel Mountain

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Exterior
Property preview
Lobby
Couples treatment rooms, hot tub, body treatments, facials
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(99 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(64 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(72 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(61 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

About the neighborhood

Banff

City center stay.A stay at this Uptown District hotel places you within 3 miles (5 km) of Tunnel Mountain and 6 miles (10 km) of Lake Minnewanka. Banff National Park and Sunshine Village are within 12 miles (20 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 1 min walk - 0.1 miles
  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬14 min walk

About this property

Banff Caribou Lodge and Spa

Spa hotel near Tunnel Mountain
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,967 reviews
$111 nightly
The price is $121
Jan 4 - Jan 5, 2026
Total with taxes and fees
Rundlestone Lodge

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

How close is Banff Caribou Lodge and Spa to the airport?

Banff Caribou Lodge and Spa is 84.2 mi (92-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Jan 4, 2026 start from $116.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banff Caribou Lodge and Spa have an airport shuttle?

Airport shuttle services are not available at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa offer free breakfast?

Free breakfast isn’t offered at Banff Caribou Lodge and Spa, but full breakfast is offered for a fee of between CAD 15.00 and 30.00 for adults, CAD 10.00 and 20.00 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Banff Caribou Lodge and Spa?

No, there is no casino at this hotel.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Banff Caribou Lodge and Spa?

This hotel offers free self parking.

Does Banff Caribou Lodge and Spa have a pool?

Banff Caribou Lodge and Spa does not have a pool.

Does Banff Caribou Lodge and Spa have a restaurant?

Yes, there is a restaurant on site.

Does Banff Caribou Lodge and Spa have a spa?

Pamper yourself with a day at Red Earth Spa, where you can enjoy facials, massages, and mani/pedis.

How close is Banff Caribou Lodge and Spa to downtown Banff?

Banff Caribou Lodge and Spa is 0.6 mi away from Banff.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1618 out of 2985 reviews
Rating 8 - Good. 768 out of 2985 reviews
Rating 6 - Okay. 396 out of 2985 reviews
Rating 4 - Poor. 126 out of 2985 reviews
Rating 2 - Terrible. 77 out of 2985 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Troy

Liked: Staff & service
Good hotel. It met my needs during my stay. The breakfast buffet was bad - cold scrambled eggs, cold pastries, cold meats. Friendly staff. Good location of the hotel.
Stayed 3 nights in Oct 2025

6/10 Okay

Eirik

Traveled with family
Liked: Cleanliness, staff & service
Staff was great. Great restaurant option in the lobby. Dated facilities. Room was very hot - no A/C or fan option. Gym was poor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

duc hong Minh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Tamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with lots of shopping and restaurants
Stayed 2 nights in Jun 2025

8/10 Good

Maria T

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff not very helpful. Lacked knowledge and information to give me as a guest.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-appointed and well-operated hotel Staff were helpful and efficient. Bus passes and free parking in their downstairs private lot was greatly appreciated.
Stayed 3 nights in Sep 2025

8/10 Good

lori

Liked: Cleanliness, staff & service, room comfort

great location and super staff

the lodge was in a great location, the rooms were spacious for 2 people and had a kitchen and all needed items for meals in the unit. The only drawback is the units need updating, especially the carpet and paint. Otherwise the staff is great and I would stay there again.
Stayed 1 night in Sep 2025

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was good. Hotel is aging and needs updating
Stayed 1 night in Sep 2025

8/10 Good

Eddie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is at the top of the strip, so a bit of a walk to the busy areas. 10-15 min walk
Stayed 1 night in Sep 2025

2/10 Terrible

Qasim

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are extremely small and the price was extremely high. Not worth it to stay here. It’s better to stay in Calgary and make a day trip to Banff and come again the next day if you like to spend another day in Banff.
Stayed 2 nights in Jul 2025

8/10 Good

Griffin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Khalid

Traveled with family
Disliked: Property conditions & facilities
The room with king size bed was small. The ceiling was slanted. While making coffee, I bumped my head couple of times with the slanted ceiling. 1 plus km away from downtown Banff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

xiaowen

Stayed 1 night in Sep 2025

10/10 Excellent

Beattie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay for the price

Loved our stay at the Caribou Lodge! The lobby and our room are super cozy and clean. Staff are friendly and helpful. Location is great, just 20 mins walk from Banff center or less than 10 mins by bus (bus passes for the whole stay provided by the hotel too which we love). Bus stop is right by the hotel which is super convenient, we didn't have to drive the car to Banff town at all during the whole stay. Restaurant has nice breakfast too!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and property. Everyone went above and beyond to make our stay exceptional! Definitely five stars and will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was clean for the most part. The bed linens smelled freshly washed. There was a thick layer of grease and dust on the nightstand behind the lamp and all down the wall. The plug in, wall and baseboard behind the nightstand was caked in a thick layer of grease and dirt and dust. It was really disgusting and looked like it hadn’t been cleaned in years. The bus pass was a nice feature and the hot pool was amazing. For the price that we paid, I was disappointed with the level of cleanliness and apparent lazy cleaning of the room.
Stayed 2 nights in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Gail

Stayed 1 night in Sep 2025

6/10 Okay

John, Calgary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
While the front desk was friendly and very helpful, our room had fairly tattered furniture and was quite small. When we mentioned this to the front desk, they did move us to another room for an increased rate. The elevator was quite cantankerous.. it took us up to our floor, but refused to open the door, heading back to the lobby. On our second try, it bumped, hesitated, then let us out. We’ve stayed here several times previously, but with the way prices have been increasing in Banff, we’ll probably look for accommodations outside the town in the future.
Stayed 2 nights in Sep 2025

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the downtown area. Public transit just outside the property. You don't need a car, you can walk or hop on the bus. Great restaurants in the area.
Stayed 3 nights in Sep 2025