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Banff Caribou Lodge and Spa

3.5 star property
Spa hotel near Upper Hot Springs

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Photo gallery for Banff Caribou Lodge and Spa

Restaurant
Lobby
Point of interest
Corner Suite with Spa Bath | Room amenity
Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(89 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(60 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(59 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(34 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Banff

City center stay.Within a 15-minute walk of this Uptown District hotel, you'll find Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Also, Victoria Glacier is within half a mile (1 km) and Surprise Corner is within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Tunnel Mountain - 6 min drive - 0.7 miles
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 1.7 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Spa hotel near Upper Hot Springs
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French, German, Japanese

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 2,341 reviews
$369 nightly
The price is $402
Jul 27 - Jul 28
Total includes taxes and fees
Banff Rocky Mountain Resort

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

How close is Banff Caribou Lodge and Spa to the airport?

Banff Caribou Lodge and Spa is 84.2 mi (92-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Jul 13, 2025 start from $389.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banff Caribou Lodge and Spa have an airport shuttle?

Airport shuttle services are not available at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa offer free breakfast?

Free breakfast isn’t offered at Banff Caribou Lodge and Spa, but full breakfast is offered for a fee of between CAD 15.00 and 30.00 for adults, CAD 10.00 and 20.00 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Banff Caribou Lodge and Spa?

No, there is no casino at this hotel.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Banff Caribou Lodge and Spa?

This hotel offers free self parking.

Does Banff Caribou Lodge and Spa have a pool?

Banff Caribou Lodge and Spa does not have a pool.

Does Banff Caribou Lodge and Spa have a restaurant?

Yes, there is a restaurant on site.

Does Banff Caribou Lodge and Spa have a spa?

Pamper yourself with a day at Red Earth Spa, where you can enjoy massages, mani/pedis, and facials.

How close is Banff Caribou Lodge and Spa to downtown Banff?

Banff Caribou Lodge and Spa is 0.6 mi away from Banff.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1486 out of 2746 reviews
Rating 8 - Good. 714 out of 2746 reviews
Rating 6 - Okay. 356 out of 2746 reviews
Rating 4 - Poor. 114 out of 2746 reviews
Rating 2 - Terrible. 76 out of 2746 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with family
Liked: Staff & service, amenities
Xx
Stayed 3 nights in May 2025

10/10 Excellent

Jordan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🍺👍
Stayed 1 night in Mar 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

8/10 Good

Chris

Traveled with partner
Very old inside room, very very noisy
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility convenient walk to downtown Banff. The Keg was conveniently on site. It would be nice to have an onsite coffee shop or cafe instead of ha ing to go down the street to find one. Very nice stay overall.
Stayed 3 nights in Apr 2025

8/10 Good

T

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Spa
Stayed 1 night in Mar 2025

10/10 Excellent

KRISTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Friendly, clean, loved the hot pool, restaurant and spa where excellent.
Stayed 6 nights in Apr 2025

10/10 Excellent

Josh

Stayed 5 nights in Mar 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very clean and well kept. Sauna and warm pool were lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed before. Love the place. Only issue was hot tub was very foamy this visit
Stayed 1 night in Mar 2025

10/10 Excellent

Miro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation

Always our favourite hotel to stay at, the facilities are the best!
Stayed 1 night in Apr 2025

8/10 Good

Jay, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy checkin. All staff very friendly and helpful. Clean and spacious suite. Awful furnitture and linens. We had a suite with a fireplace, but had no desire to sit on the couch or chairs near it. Bed was relatively soft with big puffy, unyielding pilllows that made for ackward neck angles.
Stayed 2 nights in Apr 2025

8/10 Good

Tamiza

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was lovely
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a lovely spot and very convenient but it’s very loud. The doors don’t close without slamming them and it made for a very restless sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Wouter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid choice. The Keg is part of the building for breakfast and dinner opportunity. Breakfast is not included in your overnight price so add roughly $30 a person for this. Great to park car for free underneath the hotel. Can also store ski equipment in locker.
Stayed 7 nights in Mar 2025

10/10 Excellent

Penny

Stayed 1 night in Apr 2025

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They called and asked me if i wanted and "upgrade" to my room at no extra charge, but it was not an upgrade at all. It was a smaller room with one less bed in the corner of the hotel. This "upgrade" was very cramped and odly shaped
Stayed 2 nights in Apr 2025

6/10 Okay

Murray

Traveled with partner
Liked: Amenities
The beds and bedding need to be replaced. Very poor
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

Hotel was comfortable service was very good to excellent ,hot tub pretty good with free parking.
Stayed 3 nights in Apr 2025

8/10 Good

David, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, which is what we wanted. A minor glitch getting the pet bed, but the room and front counter staff were great.
Stayed 2 nights in Apr 2025

8/10 Good

Tina

Stayed 1 night in Mar 2025