Banff Caribou Lodge and Spa

3.5 star property
Spa hotel near Tunnel Mountain

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Photo gallery for Banff Caribou Lodge and Spa

Restaurant
Property preview
Corner Suite with Spa Bath | Room amenity
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪12 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Place, Tunnel Mountain
    ‪6 min drive‬

Room options

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(98 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(63 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(70 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(61 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior King Room Balcony

  • Sleeps 2

Superior Two Queen Room with Balcony

  • Sleeps 4

Standard Two Queen Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

Superior Two Queen Room

  • Sleeps 4

Superior King Room

  • Sleeps 2

Corner Loft Suite with Jetted Tub

  • Sleeps 2

About the neighborhood

Banff

City center stay.A stay at this Uptown District hotel places you within 3 miles (5 km) of Tunnel Mountain and 6 miles (10 km) of Lake Minnewanka. Banff National Park and Sunshine Village are within 12 miles (20 km).

What's nearby

  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 1.7 miles
  • Tunnel Mountain - 6 min drive - 0.7 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬14 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk

About this property

Banff Caribou Lodge and Spa

Spa hotel near Tunnel Mountain
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

How close is Banff Caribou Lodge and Spa to the airport?

Banff Caribou Lodge and Spa is 84.2 mi (92-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Nov 17, 2025 start from $106.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banff Caribou Lodge and Spa have an airport shuttle?

Airport shuttle services are not available at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa offer free breakfast?

Free breakfast isn’t offered at Banff Caribou Lodge and Spa, but full breakfast is offered for a fee of between CAD 15.00 and 30.00 for adults, CAD 10.00 and 20.00 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Banff Caribou Lodge and Spa?

No, there is no casino at this hotel.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Banff Caribou Lodge and Spa?

This hotel offers free self parking.

Does Banff Caribou Lodge and Spa have a pool?

Banff Caribou Lodge and Spa does not have a pool.

Does Banff Caribou Lodge and Spa have a restaurant?

Yes, there is a restaurant on site.

Does Banff Caribou Lodge and Spa have a spa?

Pamper yourself with a day at Red Earth Spa, where you can enjoy facials, body treatments, and massages.

How close is Banff Caribou Lodge and Spa to downtown Banff?

Banff Caribou Lodge and Spa is 0.6 mi away from Banff.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1571 out of 2889 reviews
Rating 8 - Good. 743 out of 2889 reviews
Rating 6 - Okay. 380 out of 2889 reviews
Rating 4 - Poor. 121 out of 2889 reviews
Rating 2 - Terrible. 74 out of 2889 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Troy

Liked: Staff & service
Good hotel. It met my needs during my stay. The breakfast buffet was bad - cold scrambled eggs, cold pastries, cold meats. Friendly staff. Good location of the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

shuwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its good.
Stayed 2 nights in Jul 2025

8/10 Good

Nathalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien comme hôtel, il manquait seulement une air climatisée.
Stayed 1 night in Aug 2025

8/10 Good

Felisa Cruz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of the staff, free roam transit ticket, internet in the room quite slow.
Stayed 5 nights in Jul 2025

10/10 Excellent

Shingo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C works only as a heater, and it was hot in a room. Everything else was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Geraldine, Prince Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking underground as vehicle was too tall for there. Room had no air or microwave. Paid $552 a night so pricey And expected at least a microwave.
Stayed 2 nights in Aug 2025

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking to check in was a breeze, comfortable room amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 2 nights in Aug 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and clean. Beds were comfortable. Coffee station was awkward. The whole tray had to be pulled out & used somewhere else. The fridge was quite small. The bathroom was very spacious. Lots of room to put toiletries. The only food option was the Keg. Although a fantastic restaurant, it’s expensive. The internet was ok, but it wouldn’t reach to our little balcony. It would drop.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Hotel very lovely, it had the largest hot tub pool I ever saw,
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Stayed 1 night in Aug 2025

10/10 Excellent

TETSUJI, Suginami-ku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious hotel with nice lobby. We found a minor water leak in the bathroom which should be fixed.
Stayed 2 nights in Aug 2025

8/10 Good

Angelica

Traveled with family
Liked: Amenities
Everything is good except for the air condition 😁
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Amanda

Traveled with family
I feel like our room was basic. A little outdated. And not very clean. Found some ones toenail on carpet and the remote for the tv was filthy. I think if they charge that much. I would hope for a cleaner room.
Stayed 1 night in Aug 2025

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 min walk to everything on Banff Ave. Easy parking. Great hotel. New towels everyday w a made bed. We will always recommend BCL and Spa
Stayed 4 nights in Aug 2025

10/10 Excellent

SoYeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remarkable stay

Impressive room interior! We loved the mood of Banff. Our room window could be open a bit to get fresh air, the TV had a google chrome for my phone to connect. I could park my car during my group tour. Staff were so nice and smiling all the time; that made our one night stay!! Thanks!!
Stayed 1 night in Aug 2025

6/10 Okay

joey de los

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Better to walk to town for better food selections
Stayed 2 nights in Aug 2025

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great to have the keg inside.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennilou, Terrace

excellent stay
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome time was smooth and easy
Stayed 1 night in Aug 2025

6/10 Okay

Patricia, Melbourne

Traveled with family
We were not given the room we reserved on Expedia. The front desk said they could upgrade us if we paid extra. We just wanted the room we paid for. After 2 nights in a much smaller room than we reserved, we complained and only then were we given the room we originally should have had, and it was our last night. There is no AC in the rooms and the window is too small to cool off the room when it is open, even with the cooler temperature outside. Coming from Florida, we were looking forward to the cooler temperatures, but ended up sweating in the heat of the room which also made it difficult to sleep. On a positive note, the Keg restaurant had good food and the location of the lodge was good.
Door hits bed
Door hits toilet
Head hits ceiling
Stayed 3 nights in Aug 2025