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Banff Caribou Lodge and Spa

3.5 star property
Spa hotel near Tunnel Mountain
VIP Access

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Photo gallery for Banff Caribou Lodge and Spa

Restaurant
Exterior
Indoor pool
Lobby
Corner Suite with Spa Bath | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Hot Tub
  • Spa

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Tunnel Mountain
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(94 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(63 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(60 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(35 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Banff

City center stay.A stay at this Uptown District hotel places you within 3 miles (5 km) of Tunnel Mountain and 6 miles (10 km) of Lake Minnewanka. Banff National Park and Sunshine Village are within 12 miles (20 km).

What's nearby

  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Tunnel Mountain - 6 min drive - 0.7 miles
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 1.7 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪Evelyn's Coffee Bar - ‬14 min walk
  • ‪Farm & Fire - ‬11 min walk

About this property

Banff Caribou Lodge and Spa

Spa hotel near Tunnel Mountain
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Front of property - evening/night

The Fox Hotel and Suites

  • Hot Tub
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 2,425 reviews
$298 nightly
The price is $325
Oct 5 - Oct 6
Total with taxes and fees
The Fox Hotel and Suites

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

How close is Banff Caribou Lodge and Spa to the airport?

Banff Caribou Lodge and Spa is 84.2 mi (92-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Sep 11, 2025 start from $432.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banff Caribou Lodge and Spa have an airport shuttle?

Airport shuttle services are not available at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa offer free breakfast?

Free breakfast isn’t offered at Banff Caribou Lodge and Spa, but full breakfast is offered for a fee of between CAD 15.00 and 30.00 for adults, CAD 10.00 and 20.00 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Banff Caribou Lodge and Spa?

No, there is no casino at this hotel.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Banff Caribou Lodge and Spa?

This hotel offers free self parking.

Does Banff Caribou Lodge and Spa have a pool?

Banff Caribou Lodge and Spa does not have a pool.

Does Banff Caribou Lodge and Spa have a restaurant?

Yes, there is a restaurant on site.

Does Banff Caribou Lodge and Spa have a spa?

Pamper yourself with a day at Red Earth Spa, where you can enjoy body treatments, mani/pedis, and massages.

How close is Banff Caribou Lodge and Spa to downtown Banff?

Banff Caribou Lodge and Spa is 0.6 mi away from Banff.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1537 out of 2815 reviews
Rating 8 - Good. 725 out of 2815 reviews
Rating 6 - Okay. 366 out of 2815 reviews
Rating 4 - Poor. 113 out of 2815 reviews
Rating 2 - Terrible. 74 out of 2815 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Stayed 1 night in Jul 2025

6/10 Okay

Karen

Traveled with family
Disliked: Amenities, property conditions & facilities
The lodge is pretty good but the rooms you will see that it’s old. And they need to clean it better and put some deodorizer to the room, you can smell an old house from it; microwave and aircon. The small fridge is dirty. I would recommend that the lodge needs to provide slippers, rob, and some toiletries like the other hotel does. Because they are in a tourist spot I think they need to be competitive. Also needs to have a free breakfast for the guest that check in
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was decent for an impromptu one night stay. It was super convenient having the Keg on site where we had a celebration planned. Overall, a great, convenient experience.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and enjoyed the hot pool/sauna!
Stayed 7 nights in May 2025

8/10 Good

Grant

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, a bit of a walk from downtown
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a loft room with the Jacuzzi tub. Both were wonderful after the long drive and to have the separation if needed so people could sleep convenient to many restaurants bus stop nearby to go to Fairmont and the gondola.
Stayed 2 nights in May 2025

8/10 Good

Pifen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was not treated well while waiting for check-in. But later, other staff found my situation, and he came to help.
Stayed 1 night in May 2025

8/10 Good

Tanveer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay and price was fair, constant problems with key-cards failing however. Also didn't have linens swapped enough as we would have liked. Staff was kind and fantastic.
Stayed 4 nights in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great value with friendly, helpful staff, with The Keg restaurant right off the lobby and less than a km to downtown
Stayed 5 nights in May 2025

8/10 Good

Alain

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

bailey

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, and the hot tub was very nice!
Stayed 3 nights in May 2025

8/10 Good

Vadym

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cool. Thanks
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Wonderful room. Wonderful service. It sounds picky, but the soaps were too harsh for me & didn’t care for the scent.
Stayed 2 nights in May 2025

8/10 Good

Sach

Traveled with family
Liked: Cleanliness, staff & service, amenities
Only thing which is really not a issue was air conditioning
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Renee

Traveled with family
Disliked: Property conditions & facilities
Not good value, overpriced , outdated and lacking customer care service.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hot pool is lovely! Unfortunately, the hotel room was not air conditioned which was disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Alireza

Liked: Staff & service, property conditions & facilities
This is the value
Stayed 1 night in May 2025

10/10 Excellent

Hal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay at Caribou Lodge was great. Comfortable beds & relaxing hot pool area. On site The Keg restaurant was an added bonus for a fantastic breakfast. The location was convenient to catch the Roam transit as well. The reception area was welcoming and the staff went above & beyond to help us figure out the pick up location for an excursion we had planned. The in room coffee maker was in need of updating but it didn’t spoil our stay! Overall
Stayed 3 nights in May 2025

4/10 Poor

Debra L, Crossfield

Traveled with partner
Disliked: Amenities
Hotel is older , needs updated , no air conditioning and no microwave in rooms . The room that l booked was definitely unacceptable.. so small that could not push moving cart into room plus very hot and toilet too low for a senior to use . I complained to front deck staff was upgraded to supreme queen room with balcony and a portable air conditioner at no extra charge. We were staying for 2 nights at this hotel . Pleased with the large hot tub pool , underground parking and The Keg restaurant.
Stayed 1 night in May 2025

6/10 Okay

Debra L, Crossfield

Traveled with partner
No air conditioning in any rooms . Very dated hotel .. needs updated . We were upgraded to supreme queen room with a balcony and a portable air conditioner after I made a complaint at the front desk at no extra fee. We are seniors and reguire air conditioning, proper height toilets etc. Also no microwave are available in any rooms . We did like the underground parking , the huge hot tub area and The Keg restaurant.
Stayed 1 night in May 2025