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Banff Caribou Lodge and Spa

3.5-star property
521 Banff Ave, Banff, AB 1-855-201-7819

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4.2 out of 5
Very good!
See all 9 Travelocity Reviews

"Facility was super clean, friendly and open as much as possible bc of Covid. Everyone was safe and following protocol " More

By a verified traveler on Sun 14 Feb 2021

Points Of Interest

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Hotel Description

3.5-star spa hotel near Banff Lake Louise Tourism Bureau

City center stay

At this Banff hotel, you'll be within half a mile (1 km) of Banff Lake Louise Tourism Bureau and 3 miles (5 km) of Cave and Basin National Historic Site. Tunnel Mountain and Banff Springs Golf Club are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a spa tub, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. A lobby fireplace, a computer station, and dry cleaning are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 190 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, premium bedding, and free local calls.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$78* Per night/room Mar 1 - Mar 2

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Corner Suite with Spa Bath

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Banff Caribou Lodge and Spa ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Banff Caribou Lodge and Spa

Everyone (5) Couples (1) Family (4)
5 out of 5

Posted by on Sep 24, 2019

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5 out of 5
Facility was super clean, friendly and open as much as possible bc of Covid. Everyone was safe and following protocol

Posted by on Feb 14, 2021

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4 out of 5
The hotel was really cute. The room was satisfactory. There is no air conditioning in any of the rooms. So it’s quite warm in the summer time. They brought us a fan to try to cool It down but it wasn’t enough. Clean hotel excellent and prompt concierge. We couldn’t use the pools due to COVID so make sure you see if it’s available if this is the specific reason you want this hotel. Other wise thumbs up!

Posted by on Aug 2, 2020

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3 out of 5
Very nice appearance and great location, room was basic with an ok view of the side street, but it was hot with no a/c.

Posted by , from Fort Chipewyan, AB on Aug 1, 2020

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5 out of 5

Posted by on Jun 13, 2020

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5 out of 5

Posted by on Feb 21, 2020

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4 out of 5

Posted by on Feb 13, 2019

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4 out of 5

Posted by on Dec 9, 2018

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3 out of 5
Le lit était inconfortable, pas d’air climatisé aussi, on avait réservé un chambre avec un balcon, quand on est arrivé ils ont dit qu’ils étaient complets et on ne pouvait pas changer de chambre.

Posted by , from Edmonton, AB on Sep 12, 2020

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About the Banff Caribou Lodge and Spa

Location 521 Banff Ave, Banff, AB T1L 1H8

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A spa tub, spa services, and tour/ticket assistance are also featured at the business-friendly Banff Caribou Lodge and Spa. This 3.5-star Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Calgary International Airport (YYC) (135.5 km / 84.2 mi)
  • Train station: Banff Station (1.5 km / 0.9 mi)

Room Amenities

Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Banff Caribou Lodge and Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Cross-country skiing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include facials and manicures and pedicures.

  • Manicures and pedicures
  • Facial treatments
  • Number of treatment rooms 6
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15.00 and CAD 30.00 for adults, CAD 10.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Caribou
  • Banff Caribou Lodge
  • Caribou Banff
  • Caribou Banff Lodge
  • Caribou Lodge
  • Caribou Lodge Banff
  • Banff Caribou Hotel Banff
  • Banff Caribou Lodge And Spa
  • Banff Caribou Lodge Spa
  • Banff Caribou And Spa Banff
  • Banff Caribou Lodge and Spa Hotel
  • Banff Caribou Lodge and Spa Banff
  • Banff Caribou Lodge and Spa Hotel Banff

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.