Skip to main content
Beginning of main content
 Banff •1 Room
 Banff • 1 Room
Book online or call 1-855-214-3079 Phone Number

Banff Caribou Lodge and Spa

3.5-star property
521 Banff Ave, Banff, AB 1-855-201-7819
4.1 out of 5
Very good!
See all 9 travelocity Reviews

"Comfortable beds and clean rooms. Wonderful restaurant in the lobby, The Keg. Great location, with a bus stop close by. Easily walkable to town from t ... " More

By a verified traveler on Thu 25 Jan 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Spa hotel near Banff Lake Louise Tourism Bureau

City center stay

A stay at this Uptown District hotel places you within half a mile (1 km) of Banff Lake Louise Tourism Bureau and 3 miles (5 km) of Cave and Basin National Historic Site. Tunnel Mountain and Banff Springs Golf Club are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, a spa tub, and a restaurant are all featured at this smoke-free hotel. Enjoy the gym and perks like free self parking and free WiFi. You'll appreciate the sauna, bar/lounge, and laundry facilities.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$101* Per night/room Apr 21 - Apr 22

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Corner Suite with Spa Bath

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Banff Caribou Lodge and Spa ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Banff Caribou Lodge and Spa

Everyone (4) Couples (1) Family (4)
5 out of 5
Comfortable beds and clean rooms. Wonderful restaurant in the lobby, The Keg. Great location, with a bus stop close by. Easily walkable to town from this hotel. The balcony rooms do not offer much of a view, but well worth it when you want to be out in the brisk cool air.

Posted by , from BILOXI on Jan 25, 2024

Was this review helpful to you?
Comment from Hotel Management

Jan 26, 2024 by The Caribou Lodge & Spa guest services team

Dear Rachel, thank you for your amazing review and feedback. Your comments will be very helpful to our future guests. We hope you can visit us again soon.

5 out of 5
The room was amazing! We loved the loft style bedroom, the fireplace and two bathrooms!!!! Would definitely stay here again!!!

Posted by on Sep 24, 2021

Was this review helpful to you?
5 out of 5
Great spot

Posted by on Apr 17, 2024

Was this review helpful to you?
5 out of 5
Smokey smell on 3rd floor even 1st thing in the morning was noticable. I was fine, but anyone with allergies or bad sinuses might have issues. Nicely done bathroom withy heat toiletries (I had to stop at Banff Soap Store to p/u the location & soap provided in the rooms - WONDERFUL!). Tired furniture in lobby needs a face lift (sanded and restained woodwork?). Wonderful hotel with great bones. Larger room than I've seen elsewhere - nice to have heater, fan, fridge, free parking and bus pass availability for downtown sipping. Definitely will return

Posted by on Dec 21, 2023

Was this review helpful to you?
5 out of 5

Posted by on Nov 22, 2023

Was this review helpful to you?
3 out of 5
Liked the location and the hot pools. Service at The Keg was good for dinner. However, our room was a bit rundown, a few broken items and hair remaining in bathroom of ceiling and in bathtub. Out of the 4 times over 3 days that we called the front desk for things we required, only once did it ever arrive. Luggage carts are difficult to find when needed, both upon arrival and departure we would search the different floors of the hotel and the parks to find a luggage cart. Not once did we have housekeeping check in to see if we required fresh towels, coffee or glassware and instead we went in search of these things ourselves. It wasn’t a horrible experience, but it certainly wasn’t a great one either.

Posted by on Mar 6, 2022

Was this review helpful to you?
2 out of 5

Posted by on Nov 22, 2021

Was this review helpful to you?
5 out of 5
Very nice . Will book again

Posted by on Oct 9, 2021

Was this review helpful to you?
2 out of 5
The hotel rooms have no A/C and to open a window wasn’t an option because of traffic and train outside. My room wasn’t ready at check in time and was given a response that they had several rooms to clean from the weekend.

Posted by on Jul 19, 2021

Was this review helpful to you?

About the Banff Caribou Lodge and Spa

Location 521 Banff Ave, Banff, AB T1L 1H8

Property Features

Banff Caribou Lodge and Spa offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at Banff Caribou Lodge and Spa. Free self parking is available. This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Banff Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Banff Caribou Lodge and Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Spa Services

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00–30.00 for adults, and CAD 10.00–20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Caribou
  • Banff Caribou Lodge
  • Caribou Banff
  • Caribou Banff Lodge
  • Caribou Lodge
  • Caribou Lodge Banff
  • Banff Caribou Hotel Banff
  • Banff Caribou Lodge And Spa

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.travelocity.com/Banff-Hotels-Banff-Caribou-Lodge-and-Spa.h41020-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Banff-Hotels-Banff-Caribou-Lodge-and-Spa.h41020-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Banff-Hotels-Banff-Caribou-Lodge-and-Spa.h41020-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.