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 Banff •1 Room
 Banff • 1 Room
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The Fox Hotel and Suites

3.5-star property
461 Banff Ave, Banff, AB 1-855-201-7819
3.5 out of 5
Good!
See all 6 travelocity Reviews

"Il n y a pas d'air climatisé.. Les lits doubles sont petits. Par contre, c'est un bel endroit! " More

By a verified traveler on Sat 16 Jul 2022

Points Of Interest

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Hotel Description

3.5-star hotel near Upper Hot Springs

In Banff

Within a 10-minute walk of the hotel, you'll find Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Also, Canadian Ski Museum West is within half a mile (1 km) and Banff Centre for Arts and Creativity is within 2 miles (3 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$336* Per night/room Aug 30 - Aug 31

Superior Suite, 1 Bedroom (1 King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Loft (Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 2 Bedrooms

Bed Count 4 Full Beds Maximum Occupancy 6 Max

Superior Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Room - 2 Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Fox Hotel and Suites ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Fox Hotel and Suites

Couples (3) Family (5)
4 out of 5
The pool is like the cave and basin but was not open due to repairs.

Posted by on Nov 14, 2019

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5 out of 5
Like the Friendly Staff / Bus Tickets / Newspaper. Dislike the Not Enough Parking situation.

Posted by on Oct 29, 2019

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3 out of 5
Il n y a pas d'air climatisé.. Les lits doubles sont petits. Par contre, c'est un bel endroit!

Posted by on Jul 16, 2022

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1 out of 5
DO NOT EVER BOOK AT FOX HOTEL at Banff ! We are family of 4 . WE want to celebrate our daughter 16 bday . We only BOOK here because of the POOL , WE tried to BOOK in the POOL 3 times. staff gave as False Information on the first day so we missed it 2nd day we came in to line up as early as 6:30 am WE failed to book in pool Again when we ask the staff HOW can we book in the moring they told us come early as 6am.Me and my Husband wake up at4/30am and line up at 5:30 am to get the 1st spot Unfortunately When we talk to staff they told us earliest is 1pm. FRi and Sat we ask how and the only answer we got is come in the morning and later explain that for morning booking we need to come at 5pm!!!! This is NOT well explained to us so the lazy , False information WE GOT IS We thought FROM a staff BUT WE FOUND out HE manager itself !! JAMES is the one who gave instruction and HE DID Not even care to explain Properly he just answered come in the morning how stupid lack of customer service and VERY DIS appointing management. JUST a simple 1 sentence you need to say and Our whole trip plan will save us..from twrible to Happy.. Why cant you mentioned come at 5pm and you can book in the Morning???? James Hotel Manager worst manager .. No apologies, no offering of anything to make it feel ok. NO effort at all to explain very to Guest I Specifically ask him HOW can I book in the morning??? management of Fox Hotel think about your Managers NOT trained NO customer service !

Posted by on Mar 7, 2021

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4 out of 5
--It was as good as can be expected due to Covid. A price reduction would have been in order.

Posted by on Jul 2, 2020

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4 out of 5
Pool was closed during our stay. Nothing was said about this when I booked

Posted by on Dec 22, 2019

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About the The Fox Hotel and Suites

Location 461 Banff Ave, Banff, AB T1L 1H8

Property Features

The Fox Hotel and Suites offers its guests a spa tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Tour/ticket assistance, a vending machine, and ski storage are also featured at the business-friendly The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis. This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Banff Station (1.2 km / 0.7 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.

The Fox Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fox Banff
  • Fox Hotel
  • Fox Hotel Banff
  • Hotel Fox
  • Fox Hotel And Suites
  • Fox Hotel Suites Banff
  • The Fox Hotel Suites
  • The Fox Hotel Suites
  • The Fox Hotel and Suites Hotel
  • The Fox Hotel and Suites Banff
  • The Fox Hotel and Suites Hotel Banff

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.