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Banff Rocky Mountain Resort

3-star property
1029 Banff Ave, Banff, AB 1-855-201-7819
4.3 out of 5
Excellent!
See all 10 travelocity Reviews

"It was in a great location. The room could have used some updating. Most of the staff were very friendly and helpful. I was disappointed that there no ... " More

By a verified traveler on Mon 18 Sep 2023

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Hotel Description

Family-friendly 3-star hotel with indoor pool

In Banff

You'll find Victoria Glacier and Surprise Corner within 3 miles (5 km) of this hotel. Canadian Ski Museum West and Banff National Park Information Centre are also within 3 miles (5 km).

2 outdoor tennis courts

This smoke-free hotel features 2 outdoor tennis courts, 2 spa tubs, and a restaurant. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the indoor pool and perks like free self parking and free WiFi.

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$96* Per night/room Oct 23 - Oct 24

Suite (One Bedroom Wolf)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Condo, 1 Bedroom (with Kitchen)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Loft (Suite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Condo, 2 Bedrooms (with Kitchen)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite (Two Bedroom Wolf)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Banff Rocky Mountain Resort ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Banff Rocky Mountain Resort

Everyone (7) Couples (2) Family (1)
4 out of 5
It was in a great location. The room could have used some updating. Most of the staff were very friendly and helpful. I was disappointed that there no longer was an a la carte breakfast only a buffet that was just ok. Dinner in the restaurant however was very good.

Posted by on Sep 18, 2023

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5 out of 5

Posted by on Aug 19, 2023

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3 out of 5
We were in town for the Banff Marathon but wanted to extend our stay. This particular property is "away from the action", but only 2 miles by foot. The hotel does provide a shuttle into town, but we needed earlier than 9 AM to get to our planned activities. The room we had was so outdated and the furniture looked like it was picked up from the side of the road. Very small. The coffee pot took literally half an hour to brew a pot. The toilet dripped all night. Some trash and a doggie bag with poop was left on our patio from previous visitors and it stayed there all week. It was clean inside and the staff were extremely helpful and pleasant. We ate at the restaurant a few times and would recommend. If you're in the area, highly suggest Hot Springs, Lake Louise walk/hike, Lake Louise ski resort to ride the gondola to the top (bear sighting and a snowfall). Also Ice Fields near Jasper. The Skywalk was a highlight for most people, but I was too frightened to walk on it (edge of the cliff walkway with a glass bottom floor that hangs over the cliff with a loooonnnnnggg way down.) Saw mountain goats right on the side of the highway climbing the mountainside. Unbelievable scenery all around!

Posted by on Jun 26, 2023

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Comment from Hotel Management

Jul 4, 2023 by GM

I am sorry to hear that your patio was unkept but happy to hear that the room was clean and that the staff were helpful. We hope to see you next year.

4 out of 5

Posted by on Mar 22, 2021

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4 out of 5
Exceptional staff and service. Good price. Our door was difficult to open due to wear and tear. Building exterior needs work

Posted by on May 31, 2023

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Comment from Hotel Management

Jun 2, 2023 by Glen

Thank you for your great comments about the staff!

5 out of 5

Posted by , from Calgary on Nov 6, 2022

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4 out of 5
Good

Posted by on May 9, 2022

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5 out of 5

Posted by on Dec 30, 2021

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5 out of 5

Posted by on Jul 19, 2021

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4 out of 5

Posted by on Mar 20, 2021

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About the Banff Rocky Mountain Resort

Location 1029 Banff Ave, Banff, AB T1L1H8

Property Features

As a guest of Banff Rocky Mountain Resort, you'll find 2 spa tubs, outdoor tennis courts, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available. This 3-star Banff hotel is smoke free.

  • 171 guestrooms or units
  • 2 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Banff Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Cross-country skiing nearby
  • Playground on site
  • Racquetball/squash on site
  • Ice skating nearby
  • Rafting nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Basketball on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 16
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11–23 per person
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Mountain Resort
  • Banff Resort
  • Banff Rocky
  • Banff Rocky Mountain
  • Banff Rocky Mountain Resort
  • Mountain Resort Banff
  • Resort Banff
  • Rocky Mountain Banff Resort
  • Rocky Mountain Resort
  • Rocky Mountain Resort Banff
  • Banff Rocky Mountain Hotel Banff
  • Banff Rocky Mountain Hotel

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.