With a stay at this Banff hotel, you'll be steps from Canada House Gallery and a 5-minute walk from Canadian Ski Museum West. Banff Park Museum and Banff Lake Louise Tourism Bureau are also within half a mile (1 km).
This smoke-free hotel features 2 spa tubs, a restaurant, and a bar/lounge. Enjoy the ski shuttle and onsite ski storage. Enjoy the a rooftop terrace and perks like free WiFi.
Free WiFi, LCD TVs
In addition to LCD TVs with cable channels, the 133 guestrooms offer free WiFi and coffee/tea makers. Free local calls, hair dryers, and safes are also available.
Feb 23, 2020 by Anthonette| Front Office Supervisor
Thank You for your review. We appreciate your feedback.Indeed, Banff has 33 hotels unique on its own and are all worth checking out. The Mount Royal is a modern yet affordable hotel located in the very heart of the downtown. With its top notch location and outstanding guest relations , it 's not a surprise that it is considered as one of the top and best selling hotels in town. We hope you enjoyed your stay and looking forward to welcoming you back in town in the future!
Oct 9, 2019 by Ryan Tait Asst. Front Office Manager
We're sorry you did not have a great experience with us. Our basic rooms are not guaranteed to have a view unfortunately, which is stated on our website. We can highly recommend our centennial rooms if you'd like a great view of the mountains. Our A/C both controls heating and cooling for the room, and doesn't usually make a huge amount of noise, unless set to a higher temperature. However we will be reviewing and checking our systems to make sure this problem doesn't occur again. We hope should you stay in Banff in the future, we can show you a real Mount Royal experience. Kind Regards, Ryan Tait Asst. Front Office Manager
Oct 7, 2019 by Anthonette | Front Office Supervisor
Thank you for your review. We appreciate your feedback and look forward to welcoming you back to the hotel in the future
May 26, 2019 by Anthonette|Front Desk Supervisor
Thank You for your review. We appreciate your feedback and are glad to hear that our staff are friendly and the room is clean. We hope to welcome you back to the hotel in the future!
Apr 12, 2019 by Shana | Front Office Supervisor
Thank you for the review Jose, we appreciate the feedback. We are pleased you enjoyed your stay with us in the heart of downtown Banff. We hope to welcome you back to the hotel soon.
Jan 15, 2019 by Ryan, Front Office Supervisor
Thank you very much for your review. We hope to see you again soon! Kind regards, Ryan
Feb 28, 2021 by Megan | Front Office Supervisor
Thank you for your feedback! We are delighted to see you enjoyed your stay. We hope to see you again soon.
Aug 21, 2020 by Ryan Tait - Front Office Manager
Dear Ziad, Thank you for taking the time to review us, it's great to hear you had a great stay and that you enjoyed the look and feel of our hotel so much! We hope to see you again soon! Kind Regards, Ryan Tait Front Office Manager
Jul 15, 2020 by byungjoo | front desk supervisor
Thank you for staying with us. We are happy to hear that you have a good time with us in Banff. We hope to welcome you back in the near future. Have a wonderful day.
Apr 27, 2019 by Karen, Front Office Supervisor
Thank you for your review, we appreciate your feedback. I am pleased you enjoyed your stay with us in the heart of downtown Banff. We hope to welcome you back to the hotel soon!
The following facilities or services will be unavailable from September 14 2021 to October 31 2021 (dates subject to change):
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Banff hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Tony Roma's - Onsite restaurant.
The Cascade Lounge - Onsite bar. Open daily.
2 spa tubs are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.