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Moose Hotel And Suites

4.0 star property
4-star spa hotel near Upper Hot Springs

Choose dates to view prices

Photo gallery for Moose Hotel And Suites

Indoor pool
Creator video - submitted by Angela's Hotel Recs
Lobby sitting area
Interior entrance
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

View in a map
345 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪6 min walk‬

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(184 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(29 reviews)
  • 494 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(19 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 812 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

9.4 out of 10
Exceptional
(58 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(115 reviews)
  • 494 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Bed Room

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4
  • Free WiFi

View all photos for One Bedroom Rooftop Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Rooftop Suite

  • Sleeps 4
  • Free WiFi

View all photos for Two Bedrooms Rooftop Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Two Bedrooms Rooftop Suite

  • Sleeps 6
  • Free WiFi

View all photos for Superior Accessible Room, 2 Queens

Superior Accessible Room, 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Accessible Room, 2 Queens

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Rooftop 2 Bedroom Suite

  • Sleeps 6
  • Free WiFi

View all photos for Superior Two Queen Beds Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Two Queen Beds Room

  • Sleeps 4
  • Free WiFi

View all photos for One Bedroom Two Queen Beds Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Two Queen Beds Suite

  • Sleeps 4
  • Free WiFi

View all photos for Superior Two Queen Beds Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Two Queen Beds Room

  • Sleeps 4
  • Free WiFi

View all photos for One Bedroom King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom King Bed Suite

  • Sleeps 3
  • Free WiFi

View all photos for One Bedroom Superior Two Queen Beds Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior Two Queen Beds Suite

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Banff

City center stay.At this Downtown District hotel, you'll be well placed to visit Banff National Park Information Centre and Banff Lake Louise Tourism Bureau, both within a 5-minute walk. Canadian Ski Museum West and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 5 min walk - 0.3 miles
  • Banff Lake Louise Tourism Bureau - 6 min walk - 0.4 miles
  • Central Park - 12 min walk - 0.7 miles
  • Banff Centre for Arts and Creativity - 12 min walk - 0.7 miles

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Shoku Izakaya - ‬6 min walk

About this property

Moose Hotel And Suites

4-star spa hotel near Upper Hot Springs
Moose Hotel And Suites offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Moose Hotel And Suites. Free self parking is available.

This 4-star Banff hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2016
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.

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  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,850 reviews
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The price is $433
May 25 - May 26
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff

Moose Banff

Moose Hotel Suites

Moose Hotel And Suites Hotel

Moose Hotel And Suites Banff

Moose Hotel And Suites Hotel Banff

Frequently asked questions

How close is Moose Hotel And Suites to the airport?

Moose Hotel And Suites is 85.7 mi (93-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Moose Hotel And Suites?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on May 27, 2026 start from $496, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moose Hotel And Suites have an airport shuttle?

Airport shuttle services are not available at Moose Hotel And Suites.

Does Moose Hotel And Suites offer free breakfast?

Free breakfast isn’t offered at Moose Hotel And Suites, but full breakfast is offered for a fee of between CAD 15 and 25 for adults, CAD 15 and 25 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Moose Hotel And Suites?

No, there is no casino at this hotel.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Moose Hotel And Suites?

This hotel offers free self parking.

Does Moose Hotel And Suites have a pool?

Moose Hotel And Suites features an indoor pool.

Does Moose Hotel And Suites have a restaurant?

Yes, there is a restaurant on site.

Does Moose Hotel And Suites have a spa?

Pamper yourself with a day at Meadow Spa + Pools, where you can enjoy body scrubs, body treatments, and mani/pedis.

How close is Moose Hotel And Suites to downtown Banff?

Moose Hotel And Suites is 0.2 mi away from Banff.

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1975 out of 2492 reviews
Rating 8 - Good. 372 out of 2492 reviews
Rating 6 - Okay. 92 out of 2492 reviews
Rating 4 - Poor. 32 out of 2492 reviews
Rating 2 - Terrible. 21 out of 2492 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. All staff was friendly. Spa was great. Rooms were always cleaned. Would highly recommend and will be returning!
Stayed 4 nights in Feb 2026

8/10 Good

Terry, Glasgow

Stayed 2 nights in Feb 2026

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and great service
Stayed 6 nights in Feb 2026

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Moose was amazing! Location is great, staff was extremely friendly, room was spacious, room was very clean and the decor is amazing! The hot tubs on the roof are perfect for enjoying the evening looking at the stars or mountains.
Stayed 3 nights in Feb 2026

10/10 Excellent

Wade

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean accommodations.
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! We will be back next year!
Stayed 2 nights in Feb 2026

10/10 Excellent

Duncan

Traveled with family and small children
Liked: Cleanliness, amenities
Very friendly staff. Great facilities - hot tub and sauna were very welcome after skiing in -25C. Restaurant did a good breakfast and good pizza/pasta. Excellent location within a couple of blocks of downtown with all of the shops and restaurants. The ski shuttles pick up next door and ski storage was by the pick up point
Stayed 6 nights in Feb 2026

8/10 Good

Walter, Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Feb 2026

10/10 Excellent

Jim

Great stay!
Stayed 2 nights in Jan 2026

6/10 Okay

azhand, Waban

Traveled with family
Liked: Cleanliness, property conditions & facilities
The first night at the hotel was a sleepless night as our room was right above the garage and the doors were opening constantly through late night and early morning. We changed our room and it’s better. Would not recommend the breakfast at all.
Stayed 1 night in Feb 2026

10/10 Excellent

Vicky

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, the location is amazing and the amenities are wonderful
Stayed 5 nights in Feb 2026

8/10 Good

Marc

Stayed 2 nights in Feb 2026

6/10 Okay

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Jonathan

Stayed 4 nights in Feb 2026

10/10 Excellent

Hali

Stayed 3 nights in Feb 2026

10/10 Excellent

Bernard

Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great place ! Clean and cosy
Stayed 4 nights in Feb 2026

10/10 Excellent

Anthony

Stayed 4 nights in Feb 2026

10/10 Excellent

Andrew

Stayed 3 nights in Feb 2026

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Suite with fireplace was spacious yet cozy. Greatly enjoyed living area with fireplace and couch to relax at end of long ski day. Hotel restaurant was excellent and hotel staff were friendly, accommodating, and knowledgeable of Banff highlights. Hotel Moose amenities were excellent. I thoroughly enjoyed the rooftop hot tub overlooking the Canadian Rockies. Would definitely stay again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 6 nights in Feb 2026

10/10 Excellent

Cornelius

Stayed 1 night in Feb 2026

10/10 Excellent

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Everythings was good :)
Stayed 1 night in Feb 2026

10/10 Excellent

Lafleche

Stayed 2 nights in Jan 2026

10/10 Excellent

Tobin

Liked: Cleanliness, amenities, property conditions & facilities
It was great. We stayed just the night while attending a show but the staff was friendly, spacious room and felt modern. Would stay again
Stayed 1 night in Jan 2026