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Moose Hotel And Suites

3.5-star property
345 Banff Ave, Banff, AB 1-855-201-7819

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5.0 out of 5
Exceptional!
See all 9 Travelocity Reviews

"Close proximity to town. We were able to walk to stores and restaurants. Staff was excellent. " More

By a verified traveler on Tue 25 Feb 2020

Points Of Interest

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Hotel Description

3.5-star spa hotel near Banff Centre for Arts and Creativity

City center stay

You'll be steps from Banff National Park Information Centre and a 5-minute walk from Banff Lake Louise Tourism Bureau with a stay at this well-placed hotel. Also, Banff Centre for Arts and Creativity is within half a mile (1 km) and Banff Gondola is within 3 miles (5 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, 2 spa tubs, and a restaurant. Enjoy the indoor pool and perks like free self parking and free WiFi. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 174 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are also available.

Superior One Bedroom Suite 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Rooftop 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rooftop 2 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior King Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior One Bedroom Suite 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Hotel Room 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Moose Hotel And Suites ratings based on 9 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Moose Hotel And Suites

Everyone (5) Couples (3) Family (2)
5 out of 5
Close proximity to town. We were able to walk to stores and restaurants. Staff was excellent.

Posted by on Feb 25, 2020

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5 out of 5

Posted by on Feb 1, 2020

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5 out of 5
Great place to stay in Banff! Sofa bed mattress was too hard, though.

Posted by on Jan 12, 2020

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5 out of 5
The staff was super friendly and even gave us a list of their favorite things to do in Banff!

Posted by on Oct 11, 2019

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5 out of 5

Posted by on Sep 2, 2019

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5 out of 5

Posted by on Aug 14, 2019

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5 out of 5
I really liked the rustic feel of the place. We sat in the courtyard and on our little porch on several occasions and found it to be very relaxing. It was also located near to downtown which we liked.

Posted by on Jun 30, 2019

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5 out of 5
We had a one bedroom suite and it was just perfect. Nice separate bedroom with comfortable living room and two tv's and a kitchenette. The proximity to town was wonderful for walking in for dinner, etc.

Posted by on Mar 9, 2019

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5 out of 5

Amazing hotel

Staff were awesome! They upgraded our room for no charge at all and for no reason... our room was stunning with a nice toasty fireplace! Definitely recommend this place!!!!

Posted by , from Calgary on Mar 9, 2018

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About the Moose Hotel And Suites

Location 345 Banff Ave, Banff, AB T1L 1H8

Property Features

Moose Hotel And Suites offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at Moose Hotel And Suites. Free self parking is available. This 3.5-star Banff hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • 2 conference rooms
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary International Airport (YYC) (138 km / 85.7 mi)
  • Train station: Banff Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to 1 PM.

Moose Hotel And Suites has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Golfing on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Cross-country skiing nearby

Spa Services

Meadow Spa & Pools has 9 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, CAD 8.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moose Hotel Banff
  • Moose Banff
  • Moose Hotel Suites
  • Moose Hotel And Suites Hotel
  • Moose Hotel And Suites Banff
  • Moose Hotel And Suites Hotel Banff

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.