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4.4 out of 5

"Loved the area, walking distance to downtown or bus stop right in front. Small grocery store and laundry on site. Did not use pool areas, so no info ... " More

By a verified traveler on Thu 06 Jun 2019

Hotel Description

3-star ski condo near Mount Norquay Ski Resort

Near the slopes

Within 2 miles (3 km) of this Banff condo, you'll find Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Tunnel Mountain and Cave and Basin National Historic Site are also within 3 miles (5 km).

Free shuttle, parking

This condo doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free ski shuttle. Take advantage of ski passes and ski storage on site. A picnic area, express check-out, and dry cleaning are also on offer.

Fireplaces, free WiFi

Boasting fireplaces and deep soaking bathtubs, the 130 condos offer flat-screen TVs with cable channels, along with kitchens. Other amenities include free WiFi, balconies or patios, and dining areas.

Studio, 1 Queen Bed with Sofa bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$119* Per night/room Mar 4 - Mar 5

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Loft, 1 Bedroom

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Loft in Lodge

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Douglas Fir Resort and Chalets ratings based on 23 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Douglas Fir Resort and Chalets

Everyone (8) Couples (1) Family (1)
2 out of 5
Overpriced dissapointment. A cheaply built 70's apartment complex cheaply furnished. This is two-star lodging. Soft mattress (no love if you know what I mean), the cheapest possible sheets and towels. My wife says it smelled musty. Our unit was partially below grade (basement windows in bedroom). 25-minute walk to Banff restaurants. Staff was unfriendly on arrival. In the lobby my wife asked if she could use the restroom and staff suggested she could go "across the street". After asking the staff what they did she was directed to a toilet in the registration building.

Posted by on Jun 24, 2019

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5 out of 5

Posted by on Jun 13, 2019

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4 out of 5
Loved the area, walking distance to downtown or bus stop right in front. Small grocery store and laundry on site. Did not use pool areas, so no info there. Staff was fantastic and helpful. Room was good size, basic kitchen supplies. Could use some updates and repairs, but still nice atmosphere. Front door and leaky toilet needs repair.

Posted by , from Utah on Jun 6, 2019

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3 out of 5
Had to have key to room reset 3x. No reminding children of pool rules. Beds not comfortable. Someone smoking below our room so we couldn't have the sliding door open for fresh air. But view from room of mountains amazing.

Posted by on Jul 11, 2018

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5 out of 5

will come back

Pros: The best experience, the water slid simming poor, the walk in villia style room, the smile of the staffs, the liqor shop on handy, quite and comfort,
The best experience, the water slid simming poor, the walk in villia style room, the smile of the staffs, the liqor shop on handy, quite and comfort, home feeling! I will come back next year with my family!

Posted by , from Beijing China on Sep 4, 2017

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5 out of 5

Don't want to leave

Pros: The best experience, the water slid simming poor, the walk in villia style room, the smile of the staffs, the liqor shop on handy, quite and comfort,
The best experience, the water slid simming poor, the walk in villia style room, the smile of the staffs, the liqor shop on handy, quite and comfort, home feeling! I will come back next year with my family!

Posted by , from Beijing China on Sep 4, 2017

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5 out of 5

Expensive

Pros: Staff is friendly and accomodating. Clean room. Close to town if that matters. I always come on Fathers Day weekend for a car event.
Cons: Price is to much
Location: Close to the campground. If you are a skier it is close to Mt Norquay. Lots of wildlife.
$155 a night US funds is a bit much, especially when I stay on the beach at Puerto Vallarta in a 1 bedroom condo and have the best restaurants in PV within walking distance. Also a Canadian friend from Saskatoon stayed at the Douglas Fir the same time as me and paid the same amount only in Canadian funds. With the dollar favoring the US at about $1 in US funds is equal to $1.32 in Canadian funds. Which means the Canadian friend is paying $117 per night in US funds after the conversion. So who is getting the extra $38? Travelocity or Douglas Fir? Or are they favoring the countryman over the other folks. I have stayed at this hotel several times and I will stay again. My gripe is the price.

Posted by , from Washington State on Jun 19, 2017

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3 out of 5

Good location, could use some updates

Rooms are large and kitchen is useful, however the furniture is outdated and has a smell to it. Good for large families.

Posted by , from Toronto on Jun 8, 2017

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5 out of 5

Fathers Day Weekend

Pros: Front desk was very helpful. Maid service was excellent. Safe in the room.
Cons: TV channels don't match up with the paper they give you. TV is only for late night as there is so much to do and see.
Location: Great Views, Close to Town.
For once the weather was good, not the best but at least it didn't rain every day. Douglas Fir is a great place to stay. Great views, close to town, has a grocery store near by. We will stay there again.

Posted by on Jun 20, 2016

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5 out of 5

Douglas Fir regardless of weather

We loved the Douglas Fir hotel. We loved having a fireplace in our room. The weather turned bad and it was great having all the options for play in the hotel to keep the kids & adults happy. So many conveniences with the laundry and store adjacent to the hotel. The gym was too warm for comfortably running distances longer than 3 miles. Clean, convenient, comfortable, cozy, FUN & all around nice.

Posted by on Sep 11, 2010

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About the Douglas Fir Resort and Chalets

Location 525 Tunnel Mountain Road, Banff, AB T1L1B2

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 16 to December 20:

  • Business center
  • Children's club
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool
  • Water park

Property Features

Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary International Airport (YYC) (136.8 km / 85 mi)
  • Train station: Banff Station (2.4 km / 1.5 mi)
  • Property shuttles: Free ski shuttle
  • Parking: Free self parking

Room Amenities

Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

  • In-room kitchen
  • Fireplace
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Portable fan

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours

Hotel Names

  • Douglas Fir And Chalets Banff
  • Douglas Fir Chalets Banff
  • Douglas Fir Resort
  • Douglas Fir Resort & Chalets
  • Douglas Fir Resort & Chalets Banff
  • Douglas Fir Banff
  • Douglas Fir Hotel Chalets
  • Douglas Fir Resort & Chalets Hotel Banff
  • Douglas Fir Resort And Chalets
  • Douglas Fir Resort and Chalets Condo
  • Douglas Fir Resort Chalets
  • Douglas Fir Resort and Chalets Banff
  • Douglas Fir Resort and Chalets Condo Banff
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.