"Hotel was good. Clean. Attached to West Edmonton Mall. " More

By traveller9999 on Wed 28 Nov 2012

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Hotel Description

All 355 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and ceiling fans. Refrigerators and room service make in-room dining convenient. Safes, irons/ironing boards, and free toiletries are also available.

Within a 20-minute drive of this 3.5-star West Edmonton hotel, attractions include Snow Valley Ski Club and Fort Edmonton Park.

Fantasyland Hotel places you steps from Edmonton Event Centre and within a short 5-minute stroll of West Edmonton Mall. Highlights at this hotel include 3 restaurants, a casino, and a water park.

The restaurant, L2 Grill, is open for breakfast, lunch, and dinner. L1 Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the nightclub along with access to a bowling alley and mini golf. 269098 square feet (25000 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$143 per night

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Theme Room 1 Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fantasyland Hotel ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0
2 out of 5

Cheesy!

This hotel may have been one of the nicest hotels 20 years ago, but they haven't renovated since! Lights are burnt out, the prices are crazy and the rooms are not as clean as they should be. With so many better options, this hotel should kiss it's status goodbye!

Posted by on Jan 13, 2009

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5 out of 5

Fantasyland is fantasy!!!

We loved this room.....we stayed in the Roman theme room......was nice, romantic, clean and just relaxing!!!Though i think that breakfast should be included in the price since it is steep....but would stay here again !!!

Posted by on Sep 17, 2007

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2 out of 5

Not MY fantasyland

I have to admit that the thought of enjoying a nice romantic evening in one of the most world renowned hotel theme rooms with my husband would surely be a wonderful experience; \nhowever, I was terribly disappointed in the room itself. Over the past few years I have stayed in the Polynesian room and the Victorian room. Both rooms left much to be desired. The carpets were soaked from previous jacuzzi users, the furniture is old and the beds were highly uncomfortable. The hotel is in serious need of revamping in their "old" theme rooms to fix/repaint broken furniture, repair torn curtains, paint over the numerous wall chips, and to get rid of the musty smell. The price of their theme rooms was incredibly expensive for what we got. I would NEVER recommend this hotel to anyone if you're looking for a wonderful romantic evening.

Posted by on Sep 5, 2007

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5 out of 5

Great Hotel

This is the greatest hotel my finance and I have ever stayed in. We just got married and will be returning to the Hotel in October for our honeymoon. We did not even consider any other locations when we remembered how great this hotel is.

Posted by on Jul 19, 2007

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5 out of 5

awesome family rooms

We could have saved ourselves money because our two sons would have been happy just being in the trucker theme room for the entire time. They loved it and the theme room was definitely the highlight of our family trip!!

Posted by on Sep 23, 2006

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1 out of 5

Disappointed

We have stayed in many hotels on our family travels and have never been so disappointed with a stay anywhere. loud fighting next door, we phoned the front desk to let them know and it continued until the early morning hours. When we checked out there was no apology or refund of any kind offered. If you want the location for mall shopping I would strongly recommend one of the nearby hotels that are out there. I know our next visits to Edmonton we will not be staying here.

Posted by on Dec 31, 1999

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4 out of 5

Fantasyland Hotel

We stay at this hotel almost every fall for a week. When we arrived this time our room was not ready for us. Check-out time is 11:00 am so I find it difficult to understand why a room (that had been pre-booked for 7 months) was not ready upon our arrival at 3:00 pm. Also, the guest parking is...well...there is no guest parking. You're bascailly on your own. For what we pay I feel there should be specified areas for guests of the Fantasyland Hotel; not the "scramble" parking that is available. Other than that the room was very clean and the staff friendly.

Posted by , from Regina, SK, Canada on Oct 1, 2013

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4 out of 5

Great hotel if you are wanting to shop at the mall.

Pros: Close restaurants
Hotel was good. Clean. Attached to West Edmonton Mall.

Posted by on Nov 28, 2012

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5 out of 5

They were extremely accomodating!!!

We had a great vacation, the room was very spacious and we were very impressed with the staff at the hotel, they went out of their way to make sure we were having a great vacation :)

Posted by , from Roland MB on Sep 20, 2012

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2 out of 5

Beware the death trap bunkbeds

Before you trust the handrails on the theme room bunks to keep your child safe I recommend you press down on the side of the mattress and witness the large opening it creates. During a recent stay our 6 year old son fell through this opening to the floor narrowly missing the night stand with hiw head. When checking out I attempted to inform the manager but they were to busy to respond. A CHILD IS INJURED ON THEIR PREMISES AND THEY ARE TOO BUSY TO SPEAK TO ME. Never staying again.

Posted by on Mar 19, 2012

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Property Features

Fantasyland Hotel offers its guests a water park (surcharge). There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center, limo/town car service, and meeting rooms. Event space at this hotel measures 269098 square feet (25000 square meters) and includes a conference center. A casino, a nightclub, and multilingual staff are also featured at the eco-friendly Fantasyland Hotel. A roundtrip airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Edmonton hotel is smoke free.

  • 1 building
  • 355 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 10 conference rooms
  • 269098 sq ft of conference space
  • 25000 sq m of conference space
  • Built in 1987
  • Casino
  • Nightclub
  • Bar or lounge
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Miniature golf on site
  • Bowling alley on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Edmonton, AB (YEG-Edmonton Intl.) (38.6 km / 24 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fantasyland Hotel offers 355 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Guests can enjoy buffet breakfast for a fee.

L1 Lounge - This lobby lounge serves light fare only.

L2 Grill - This restaurant serves breakfast, lunch, and dinner.

Cafe Levi - This delicatessen specializes in kosher dishes.

Nearby Activities

Fantasyland Hotel is located within the West Edmonton Mall, home to more than 800 stores and entertainment venues. The mall itself is 5.2 million square feet. Highlights include a water park, amusement park, miniature golf, a skating rink, and a multi-screen movie theater.

Gold's Gym is located in the mall, and guests have complimentary use of the facilities during their stay.

A number of public golf and mini golf courses are within close proximity to the hotel.

  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ice skating on site
  • Bowling alley on site

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 25 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
  • Airport shuttle fee: CAD 18 per person (one way)
  • Valet parking fee: CAD 18.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fantasyland Edmonton
  • Fantasyland Hotel
  • Fantasyland Hotel Edmonton
  • Hotel Fantasyland
  • Fantasyland Hotel & Resort Edmonton, Alberta
  • Fantasyland Hotel And Resort

You should know

  • Fantasyland Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.