Shangri-La Sydney

5.0 star property
Spa hotel near The Big Dig Archaeology Education Centre

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Indoor pool, open 7:00 AM to 8:00 PM, sun loungers
Exterior
Grand Premier Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
176 Cumberland Street, The Rocks, NSW, 2000
  • Museum of Contemporary Art
    6 min walk
  • The Rocks Markets
    6 min walk
  • Overseas Passenger Terminal
    8 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    19 min drive

Room options

Deluxe Opera House, Room, 1 King Bed, City View

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Twin Beds, City View

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Opera House City View 1 King

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 2 Twins

  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 2 Double Beds

Horizon Opera House City View 1 King

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 2 Twins

  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 1 King

  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • 936 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

  • 1227 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

  • 893 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 1 King

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • 829 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Grand Premier Sydney Harbour View 1 King

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Sydney

The Rocks stay.You'll be steps from The Big Dig Archaeology Education Centre and within a 10-minute walk of Museum of Contemporary Art with a stay at this The Rocks hotel. The Rocks Markets and Sydney Observatory are also within half a mile (1 km).

What's nearby

  • Overseas Passenger Terminal - 8 min walk
  • Circular Quay - 10 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Tower Eye - 16 min walk
  • Sydney Opera House - 16 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Morrison's Oyster Bar & Grill - ‬4 min walk
  • ‪Fortune of War - ‬5 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Spa hotel near The Big Dig Archaeology Education Centre
Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20451 square feet (1900 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Shangri-La Sydney. Parking is available for a fee.

This Sydney hotel is smoke free.

  • 1 building
  • 565 guestrooms or units
  • 36 levels
  • 2 dining venues
  • 20451 sq ft of conference space
  • 1900 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 275.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

How close is Shangri-La Sydney to the airport?

Shangri-La Sydney is 10.8 mi (24-min drive) away from the Sydney Airport (SYD) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Sydney?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on Oct 31, 2024 start from $258.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Sydney have an airport shuttle?

Airport shuttle services are not available at Shangri-La Sydney.

How close is Shangri-La Sydney to the beach?

This hotel is 9.1 mi (29-min drive) from Manly Beach and 6.2 mi (30-min drive) from Bondi Beach. Don't forget your sunscreen!

Does Shangri-La Sydney offer free breakfast?

Free breakfast isn’t offered at Shangri-La Sydney, but buffet breakfast is offered for a fee of between AUD 52 and 67 for adults, AUD 25 and 25 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shangri-La Sydney?

No, there is no casino at this hotel, but Star Casino (5-min drive) is nearby.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

Is there free parking at Shangri-La Sydney?

Free parking is not available at this hotel. Valet parking is available for AUD 105 per day.

Does Shangri-La Sydney have a pool?

Shangri-La Sydney features an indoor pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Shangri-La Sydney have a restaurant?

Yes, there are 2 restaurants on site.

Does Shangri-La Sydney have a spa?

This hotel has a spa, which features prenatal massages, body wraps, and body treatments.

How close is Shangri-La Sydney to downtown Sydney?

Shangri-La Sydney is 0.4 mi away from Sydney.

Reviews

8.8

Excellent

Rating 10 - Excellent. 1261 out of 2035 reviews" "
Rating 8 - Good. 398 out of 2035 reviews" "
Rating 6 - Okay. 191 out of 2035 reviews" "
Rating 4 - Poor. 101 out of 2035 reviews" "
Rating 2 - Terrible. 84 out of 2035 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

HUEI-MING

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent room and view but lousy service
At check-in, there was no one in the queue and I was standing there for almost 5 mins while the staff was chatting until the manager came out. For a 5 star hotel that is widely consider as an almost 6 star, this is a joke. But the manager was nice to upgrade us to a suite. The views from the suite was amazing and this was why we booked this hotel. However, when we want to use the roof top bar, the attitude and the service from the bar manager were unacceptable again. The manager wanted to close early by 10pm the portion of the bar area that has a nice view to the harbour bridge and Sydney opera house, instead of what they said "until LATE". But due to a long travel and other work, 10pm was the only time we could go to the roof-top bar, which is another main reason why we booked the hotel (because of the bar). When we ask if the portion could be opened until later, the response was "NO NO NO"! I guess he wants to go home early on Wednesday night. Would never come back again to this hotel for this lousy service and attitude.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Jul 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Could not ask for better in every way
Stayed 1 night in Jul 2024

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alycia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ravinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Jul 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Booked for my daughter and her partner during a stay at a motel close by. Very friendly staff and no issues at all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, professional and helpful staff and lovely big rooms with great views.
Stayed 1 night in Jul 2024

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view. Nice and quiet hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, facilities good, although spa treatments ridiculously expensive so didn’t partake. The only issue we had was they didn’t make our room up until 8.30pm!
Stayed 2 nights in Jul 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fabulous stay. Rooms was spacious and clean and the staff were really friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Stavros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel-staff was awesome! We got our steps in every day walking up that hill from the port area, but would stay there again-awesome views!
Stayed 3 nights in Apr 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Shangri La Sydney. The staff were amazing, especially the restaurant staff on the rooftop. Unis, my server, was great! The hotel is pretty ideally located for a first time visitor, being a short walk to Circular Quay and the ferries that can shuttle you around the city, as well as a thirtyish minute walk to the main tourist cites in the Opera House, Botanical Garden, Library, Museum of Sydney, Hyde Park Barracks, St Mary’s, the ANZAC memorial, the Chinese Friendship Garden, and the Maritime Museum, as well as all the bars, restaurants and shops of Downtown Sydney. Highly recommend it if you’re staying in town!
Stayed 5 nights in Jul 2024

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

VANESSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - but a wee bit of a hike up the hill each day if you’re using public transport. Great size rooms, comfy beds. Lovely facilities.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary Christy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spectacular. My husband and I had a wonderful stay for our wedding anniversary. I would like to appreciate Claire in the service desk. She was very helpful and accommodating. She made sure we’ll have the best experience in our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property and service
Stayed 1 night in Jul 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Manatsavee

Traveled with family
I’ve stayed at Shangri-La hotels in other parts of Asia and I have to say that the Shanghai-La Sydney is quite underwhelming. We were greeted by a sombre reception with no offer to help with luggages or any details on WIFI or breakfast. The room is clean but tired looking. Don’t waste your money here, there are so many other options (better value for money) these days.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great view and lovely staff
Stayed 1 night in Jul 2024