Shangri-La Sydney

5.0 star property
Spa hotel near The Big Dig Archaeology Education Centre

Choose dates to view prices

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Creator video - submitted by Volha’s Travel Vault
Grand Premier Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes
Separate tub and shower, free toiletries, hair dryer, bathrobes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Place, Museum of Contemporary Art
    ‪3 min walk‬
  • Place, Circular Quay
    ‪9 min walk‬
  • Place, Sydney Opera House
    ‪14 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

Deluxe Harbour Bridge Room

  • Sleeps 2

Horizon Club Sydney Harbour Room

  • Sleeps 3

Deluxe Darling Harbour 1 King

9.2 out of 10
Wonderful
(115 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

9.0 out of 10
Wonderful
(29 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(28 reviews)
  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(115 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(19 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 1 King

9.0 out of 10
Wonderful
(58 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Executive Darling Harbour 2 Twins

9.4 out of 10
Exceptional
(28 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 2 Double Beds

Executive Sydney Harbour View 2 Twins

9.8 out of 10
Exceptional
(20 reviews)
  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Opera House City View 1 King

9.0 out of 10
Wonderful
(86 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

9.8 out of 10
Exceptional
(17 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

9.4 out of 10
Exceptional
(43 reviews)
  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

8.8 out of 10
Excellent
(3 reviews)
  • 893 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

9.2 out of 10
Wonderful
(29 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

9.2 out of 10
Wonderful
(5 reviews)
  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • 893 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

8.8 out of 10
Excellent
(5 reviews)
  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon Opera House City View 1 King

9.4 out of 10
Exceptional
(24 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • 829 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • 936 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Club Lounge Access, Harbor View (Governor, High Floor)

  • 1227 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Club Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Club Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Premier Sydney Harbour View 1 King

9.4 out of 10
Exceptional
(19 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Darling Harbour Room

  • Sleeps 2

Deluxe Opera House City View Room

  • Sleeps 2

Executive Opera House City View Room

  • Sleeps 2

Horizon Club Darling Harbour Room

  • Sleeps 3

Executive Sydney Harbour Suite

  • Sleeps 3

Deluxe Darling Harbour King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Deluxe Darling Harbour Twin Room

  • Sleeps 2

Deluxe Opera House City View King Room

  • Sleeps 3

Deluxe Opera House City View Twin Room

  • Sleeps 2

Deluxe Harbour Bridge Twin Room

  • Sleeps 2

Deluxe Harbour Bridge King Room

  • Sleeps 3

Executive Sydney Harbour King Room

  • Sleeps 3

Executive Sydney Harbour Twin Room

  • Sleeps 2

Executive Darling Harbour Twin Room

  • Sleeps 2

Executive Darling Harbour King Room

  • Sleeps 3

Executive Opera House City View Twin Room

  • Sleeps 2

Executive Opera House City View King Room

  • Sleeps 3

Premier Harbour Bridge Room

  • Sleeps 3

Harbour Bridge Suite

  • Sleeps 3

Horizon Club Premier Sydney Harbour Room

  • Sleeps 3

Horizon Club Spa Suite

  • Sleeps 3

Horizon Club Sydney Harbour Suite

  • Sleeps 3

Horizon Club Tower Suite

  • Sleeps 3

Ambassador Suite

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Royal Suite

  • Sleeps 2

Horizon Club Opera House City Room

  • Sleeps 3

The Rocks Suite

  • Sleeps 2

Grand Premier Sydney Harbour Room

  • Sleeps 3

The Governor Suite

  • Sleeps 2

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About the neighborhood

Sydney

The Rocks stay.You'll be steps from The Big Dig Archaeology Education Centre and within a 10-minute walk of Museum of Contemporary Art with a stay at this The Rocks hotel. The Rocks Markets and Sydney Observatory are also within half a mile (1 km).

What's nearby

  • Museum of Contemporary Art - 3 min walk - 0.2 miles
  • The Rocks Markets - 5 min walk - 0.3 miles
  • Overseas Passenger Terminal - 7 min walk - 0.4 miles
  • Circular Quay - 9 min walk - 0.5 miles
  • Sydney Opera House - 14 min walk - 0.8 miles

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Dutch Smuggler - ‬3 min walk
  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Morrison’s Oyster Bar & Grill - ‬3 min walk
  • ‪Harts Pub - ‬1 min walk

About this property

Shangri-La Sydney

Spa hotel near The Big Dig Archaeology Education Centre
Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20451 square feet (1900 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Shangri-La Sydney. Parking is available for a fee.

This Sydney hotel is smoke free.

  • 1 building
  • 565 guestrooms or units
  • 36 levels
  • 2 dining venues
  • 20451 sq ft of conference space
  • 1900 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from December 25 2025 to December 25 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 275.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

How close is Shangri-La Sydney to the airport?

Shangri-La Sydney is 10.8 mi (24-min drive) away from the Sydney Airport (SYD) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Sydney?

As of Jan 2, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on Jan 11, 2026 start from $184.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Sydney have an airport shuttle?

Airport shuttle services are not available at Shangri-La Sydney.

How close is Shangri-La Sydney to the beach?

This hotel is 9.1 mi (29-min drive) from Manly Beach and 6.2 mi (30-min drive) from Bondi Beach. Don't forget your sunscreen!

Does Shangri-La Sydney offer free breakfast?

Free breakfast isn’t offered at Shangri-La Sydney, but buffet breakfast is offered for a fee of between AUD 52 and 67 for adults, AUD 25 and 25 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Shangri-La Sydney?

No, there is no casino at this hotel, but Star Casino (5-min drive) is nearby.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

Is there free parking at Shangri-La Sydney?

Free parking is not available at this hotel. Valet parking is available for AUD 105 per day.

Does Shangri-La Sydney have a pool?

Shangri-La Sydney features an indoor pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Shangri-La Sydney have a restaurant?

Yes, there are 2 restaurants on site.

Does Shangri-La Sydney have a spa?

This hotel has a spa, which features body scrubs, aromatherapy, and Swedish massages. Note that spa services and facilities will be unavailable from December 25 2025 until December 25 2025 (subject to change).

How close is Shangri-La Sydney to downtown Sydney?

Shangri-La Sydney is 0.4 mi away from Sydney.

Shangri-La Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1747 out of 2457 reviews
Rating 8 - Good. 410 out of 2457 reviews
Rating 6 - Okay. 165 out of 2457 reviews
Rating 4 - Poor. 75 out of 2457 reviews
Rating 2 - Terrible. 60 out of 2457 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great view of the opera house, bed was comfy except it seemed to be two smaller beds combined to form a king so sleeping directly in the center was uncomfortable. Bathroom was nice, hot shower and hot tub were great. Breakfast was very accommodating with a great view of the harbor. However, it seems the best time to go was at the start time when the staff weren’t overburdened with drink orders and cleaning tables.
Stayed 4 nights in Sep 2025

8/10 Good

Eva

Liked: Cleanliness, property conditions & facilities, room comfort
The view was lovely. The spa area is nice. The room was a bit dated. The service on the 36th floor at the bar was not as it should be - the staff were inattentive and needed multiple reminders to bring a menu or take the order. The biggest problem that I had was the staff kept calling my phone in the room at random hours to see if I was still enjoying my stay. I found this intrusive and disruptive, especially when they woke me from sleeping.
Stayed 5 nights in Sep 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

8/10 Good

Kathy

Stayed 2 nights in Sep 2025

10/10 Excellent

Renalda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very welcoming and helpful Room was fancy, clean, and large Hotel was in a great location for all the things we wanted to see. Harbour bridge, the Opera house, public transport, casinos a walk away just to name a few things
Stayed 4 nights in Sep 2025

8/10 Good

Nicki and Chris

Stayed 1 night in Sep 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
The room decor was a bit dated for hotel of Shangra-La’s stature, and inexplicably there was only one chair (do the hotel owners expect my wife and I to take turns sitting?). Also, a microwave would be appreciated (every other hotel in Australia we stayed at had one). That said, the room is comfortable, the staff were welcoming and helpful, the gym is terrific and the Sydney location is excellent. If the room rate is competitive, I would recommend this hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

8/10 Good

Rosemary

Stayed 1 night in Sep 2025

10/10 Excellent

Paris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Had the best view from our room. We dined at the restaurant upstairs and it was delicious. Room service was so good! Probably the best room service I have ever had. Pool was perfect temperature, and so relaxing with spa zen music playing through the speakers. Comfy bed. Only fault was the water was green when we went to fill up the bath… so we didn’t use the bath. But overall we loved it. Cleaning staff and breakfast staff were super friendly. A lady that works in the bar upstairs was really rude :) .. we were next in line for the harbour view table and when we asked she said no I’m giving it to the people next to you… even though they arrived after us. That was the only fault of the whole hotel :) Hopefully she gets better customer service experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

LaDarrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very spacious and clean. Amazing views
Stayed 5 nights in Sep 2025

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly staff. Great views of harbour. Fair prices for excellent food. We couldn't speak more highly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

Stayed 1 night in Sep 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional
Stayed 3 nights in Sep 2025

10/10 Excellent

Ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrades are very expensive but the service is amazing. Best for families as they treat you and your kid like royalty.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La Sydney was phenomenal. Even before you walk on the door, the most wonderful fragrance greets you. The staff treated me like Royalty upon greeting me. Literally...as there was a Tongan Princess arriving when I did. And they treated me as kindly, graciously and wonderfully as the Princess. The decor was elegant and modern. I felt safe at all times. The hotel and my room were pristine. My junior suite was super spacious with unobstructed views of the Sydney Harbor, the Opera House, distant neighborhoods all along the harbor and in the sitting room, unobstructed city views. All through three large windows with space to sit in and have my coffee in the window!! When staff learned that my birthday was the day after check In, when I entered my room that afternoon i had champaign and a slice of lemon cake. My favorite flavor! And when you stay here, because you should, please treat yourself to a spa day. It was the besr massage i have EVER had in my 55 years. From the care and kindness of my masseuse, to the calm and luxurious decor, it was a beautiful spa day. The hotel is close to multiple activities and excursion pick up locations. Close enough to walk through beautiful neighborhoods on the way to your event location. I will DEFINITELY return to Syndey and stay at the Shangri-La again. As i visit other world destinations I will certainly look for this hotel brand. I loved every moment of my stay and I hope you do too!
Morning views with in room coffee.
Spa day!
City views as I enjoyed my bday champagne.
My evening views of the harbor from my bedroom window.
Stayed 3 nights in Sep 2025

10/10 Excellent

Larry, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High class. Excellent service.
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we booked had a fantastic view of the harbour. It was spacious, and very comfortable. A short walk to the Rocks with galleries, shops and great restaurants. Lovely, friendly and helpful staff complete the experience of staying at the Shangri La.
Stayed 1 night in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect to explore Sydney - great location & staff

The room and hotel in general was very well kept and clean. Well appointed with great views across Sydney harbour, with views of the Bridge and Opera House. All staff were friendly and attentive. We are at Altitude and also had some drinks in the bar with expansive views across the bay - great choice on the menu, friendly and attentive staff and great tasting food
Stayed 2 nights in Sep 2025

10/10 Excellent

Dr Jerry

Traveled with partner
Liked: Amenities
Every aspect from the moment we checked in was faultless and the staff were so friendly and helpful. Probably the best hotel I’ve ever stayed in - and I’ve stayed in a few! Dr Jerry Evans MBE
High tea at the Shangri-La.
The view.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is fantastic, superb views from most floors.
Stayed 6 nights in Sep 2025

8/10 Good

Hermann, Yokohama

Stayed 3 nights in Sep 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient
Stayed 1 night in Sep 2025