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4.3 out of 5

"Only bad thing no pool....rooms are very small for the price. Looks on site are very deceiving " More

By a verified traveler on Fri 05 Jan 2018

Hotel Description

5-star luxury hotel near SEA LIFE Sydney Aquarium

Sydney Central Business District stay

At this Darling Harbour hotel, you'll be well placed to visit SEA LIFE Sydney Aquarium and Wild Life Sydney Zoo, both steps away. Sydney Tower and Sydney Town Hall are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 21 conference rooms, free WiFi in public areas, and valet parking. Limo/town car service, express check-out, and dry cleaning are also on offer.

Free WiFi, iPod docks

The 892 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, iPod docks, and flat-screen TVs with cable channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$131* Per night/room Oct 27 - Oct 28

Suite, Balcony, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Sydney ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Sydney

Everyone (5)
5 out of 5

Posted by on Apr 14, 2019

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4 out of 5
Only bad thing no pool....rooms are very small for the price. Looks on site are very deceiving

Posted by on Jan 5, 2018

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3 out of 5

Good location; Poor customer service

Poor customer service regarding the bell desk. I called several times to request my luggage and couldn't get a hold of anyone at the bell desk, so I called the front desk & informed them of the situation & they said they would handle it, but made no apologies. Half an hr went by & finally I went down and claimed my luggage & brought it up myself. The young man at the bell desk was playing games on his phone, made no apologies, and then told me it would be faster if I took my bags myself. He couldn't even be bothered to open the door for me as I was going back inside the hotel; another tourist helped me out. Unacceptable. The service at the restaurants was slow too & there is an additional service charge if you are using an American visa card. The food served didn't warrant the prices paid. Overall, not the Hyatt experience I have enjoyed in other countries. Disappointing.

Posted by , from California on Dec 23, 2017

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5 out of 5

Great hotel close to Darling Harbour

Everything about.this hotel was excellent. The staff wasn't just courteous but genuinely friendly and helpful. Located right downtown. Easy walk to many things. Less than 10 min walk to Darling Harbour.

Posted by , from SC, USA on Apr 21, 2016

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3 out of 5

Under construction

Pros: Updated bathrooms. Good location.
Cons: I had just come from Sheraton on the Park, which was much nicer. I realize that the Four Points version of Sheraton is supposed to be lower-end option
Location: Good location. Easy to walk to Darling Harbour amongst other attractions.
Rooms are small. Bathrooms are small but, updated. Can hear neighbors easily... One night we woke up at 3am to one of our neighbors puking in the next room- yuck! Staff is nice, but "concierge" wasn't too knowledgable.

Posted by , from la on Dec 15, 2015

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5 out of 5

This hotel was all about service from start to finish.

Pros: Free Internet, Quiet
Cons: expensive restaurant on site
This hotel was all about service from start to finish. Every single employee asked if they could help you, seemed genuine and friendly and made our experience wonderful. We loved it.

Posted by , from Pennsylvania, USA on Nov 24, 2012

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4 out of 5

Very nice hotel in Darling Harbor.

Pros: Quiet, clean and pleasant appearance
Cons: No free Internet, expensive restaurant only, not close to city center
This is a very nice luxury hotel located near Darling Harbor. We really appreciated being able to check in at about 9 a.m., since our flight arrived from the U.S. at 7 a.m. and we were exhausted. The lobby is beautiful, the staff friendly, and the rooms were clean and comfortable. There was no problem with noise, even though we were on the city side. The restaurant was high quality but also quite expensive. The first night we had dinner there, and it was a seafood buffet, with good variety in seafood and non-seafood selections, well prepared. Breakfast was an elaborate Australian breakfast buffet of excellent quality but expensive. We looked for more inexpensive options for breakfast, but didn't find any coffee shops nearby. There is a large selection of restaurants at the Harbor about 5 blocks away, which we took advantage of for most dinners. I would happily stay at this hotel again.

Posted by , from Northern California on Jun 12, 2012

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3 out of 5

Stayed one night for harbor view room, for price paid just made the minimum view. Located near restaurants near the harbor. Will try different hotel

Pros: Close restaurants
Cons: high for premium harbor view room
Stayed one night for harbor view room on way back home after traveling to Townsville in Queensland. Just made the minimum view for price without any breakfast. Will try different hotel near the Harbor in the future.

Posted by on Apr 30, 2012

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4 out of 5

Excellent location and value for money

Pros: Close restaurants, close shops/attractions
Excellent location - close to shops, restaurants, and a view of Darling Harbour. Service and food was very good. Hotel interior is little tired, but its still great value for money.

Posted by , from Perth WA, Australia on Nov 24, 2011

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4 out of 5

This hotel was comfortable

Pros: Close restaurants, Free Internet, close to tourist attractions
I was very pleased with this hotel. I had been on a long all night flight from the U.S. to Australia, and the staff let me check into my room early. The room was clean and comfortable, with lots of little 'extras,' and there was free wireless internet in the lobby. The hotel was also very conveniently located, Darling Harbour and most of the other attractions Sydney had to offer were within walking distance. I'd stay there again. Great value!

Posted by , from Australia on Nov 16, 2011

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About the Hyatt Regency Sydney

Location 161 Sussex Street, Sydney, NSW 2000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 39827 square feet (3700 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury Hyatt Regency Sydney. The hotel can provide concierge services, limo/town car service, and wedding services. For a fee, parking is available. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 892 guestrooms or units
  • 15 levels
  • 39827 sq ft of conference space
  • 3700 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.7 km / 11 mi)
  • Train station: Exhibition Centre Station (1.9 km / 1.2 mi)
  • Metro station: Wynyard Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Sydney offers 892 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Sailmaker - This restaurant serves breakfast, lunch, and dinner.

Zephyr Bar - This rooftop bar specializes in local and international cuisine. Open select days.

Lobby Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby

Spa Services

  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free 1
  • Debit cards not accepted
  • Cash or credit card deposit required
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night
  • Cash Breakage deposit: AUD 300 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 for adults and AUD 21 for children (approximately)
  • Valet parking fee: AUD 80.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Darling Harbour Sydney
  • Four Points Sheraton Hotel Sydney Darling Harbour
  • Four Points Sheraton Sydney Darling Harbour
  • Four Points Sydney Darling Harbour
  • Sheraton Four Points Sydney Darling Harbour
  • Sheraton Sydney Darling Harbour
  • Four Points Sheraton Sydney Darling Harbour Hotel
  • Four Points By Sheraton Darling Harbour Hotel Sydney
  • 4 Points By Sheraton Darling Harbour
  • Four Points Darling Harbour
  • Four Points Sydney
  • Sydney Four Points
  • Sheraton Sydney
  • Hyatt Regency Sydney Hotel
  • Four Points by Sheraton Sydney Darling Harbour
  • Hyatt Regency Sydney Hotel
  • Hyatt Regency Sydney Sydney
  • Hyatt Regency Sydney Hotel Sydney

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.