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Surestay Plus Hotel by Best Western Susanville

2.5 star property
Enjoy free breakfast at this Susanville hotel

Choose dates to view prices

Surestay Plus Hotel by Best Western Susanville

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Minibar, desk, laptop workspace, iron/ironing board
Outdoor pool
Exterior
Meeting facility
Reception

Overview of Surestay Plus Hotel by Best Western Susanville

Reviews
8.0

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the neighborhood

Map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Popular LocationLassen County Fairgrounds7 min walk
  • Popular LocationLassen Historical Museum3 min drive
  • Popular LocationDiamond Mountain Casino4 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Super 8 by Wyndham Susanville
Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (1002)
The price is $94
per night
$104 total
includes taxes & fees
May 3 - May 4
Super 8 by Wyndham Susanville

About the neighborhood

Susanville

In Susanville .You'll be within half a mile (1 km) of Lassen County Fairgrounds and 2 miles (3 km) of Roop's Fort with a stay here. Lassen Historical Museum and Lassen County Chamber of Commerce are also within 2 miles (3 km).

What's nearby

  • Lassen County Fairgrounds - 7 min walk
  • Lassen Historical Museum - 3 min drive
  • Lassen County Chamber of Commerce - 3 min drive
  • Diamond Mountain Casino - 4 min drive
  • Diamond Mountain Golf Club - 12 min drive

Getting around

  • Redding, CA (RDD-Redding Municipal) - 124 min drive

Restaurants

  • McDonald's - 10 min walk
  • Burger King - 20 min walk
  • Frosty Mill - 2 min drive
  • Lassen Ale Works Boardroom - 2 min drive
  • Mazatlan Grill - 18 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Enjoy free breakfast at this Susanville hotel
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Surestay Plus Hotel by Best Western Susanville. Self parking is free.

This Susanville hotel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • No smoking on site
  • Dining venue
Surestay Plus Hotel by Best Western Susanville offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM
  • A restaurant

Things to do

  • Outdoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

How close is Surestay Plus Hotel by Best Western Susanville to the airport?

Surestay Plus Hotel by Best Western Susanville is 112.3 mi (124-min drive) away from the Redding, CA (RDD-Redding Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on Apr 21, 2024 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Surestay Plus Hotel by Best Western Susanville have an airport shuttle?

Surestay Plus Hotel by Best Western Susanville offers an airport shuttle on request for a charge.

Does Surestay Plus Hotel by Best Western Susanville offer free breakfast?

Surestay Plus Hotel by Best Western Susanville offers free full breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Surestay Plus Hotel by Best Western Susanville?

No, there is no casino at this hotel, but Diamond Mountain Casino (4-min drive) is nearby.

What time is check-in at Surestay Plus Hotel by Best Western Susanville?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Surestay Plus Hotel by Best Western Susanville?

This hotel offers free self parking.

Does Surestay Plus Hotel by Best Western Susanville have a pool?

Surestay Plus Hotel by Best Western Susanville features an outdoor pool.

Does Surestay Plus Hotel by Best Western Susanville have a restaurant?

Surestay Plus Hotel by Best Western Susanville is home to Lumberjacks, which features American cuisine.

Does Surestay Plus Hotel by Best Western Susanville have a spa?

There are no spa services available at this hotel.

How close is Surestay Plus Hotel by Best Western Susanville to downtown Susanville?

Surestay Plus Hotel by Best Western Susanville is 1.2 mi away from Susanville.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 245 out of 664 reviews" "
Rating 8 - Good. 229 out of 664 reviews" "
Rating 6 - Okay. 107 out of 664 reviews" "
Rating 4 - Poor. 58 out of 664 reviews" "
Rating 2 - Terrible. 25 out of 664 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Sandra, Shady Cove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and beds were okay, just could use some updating. The heaters in the rooms are old and do not work well. The staff was very nice and helpful when we requested help with the heater. They do offer an excellent breakfast at the restaurant next door. Nice hot, fresh with real eggs.
Stayed 1 night in Jan 2024

10/10 Excellent

Christy, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place with jet tubs in room. WOW. Very very nice!
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

sherri

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last night on the road
We encountered a horrible rain storm on our drive, so happy to see the motel. The room was comfortable and clean the bathroom was our only complaint We couldn't make the soap dispenser work, i had a bar of soap in my bag. too wet to go out to question if there was soap in the dispenser. The water was very scant but it all worked out.
Stayed 1 night in Dec 2023

6/10 Okay

Tom

Traveled with family
Disliked: Property conditions & facilities
Ok for overnight stay. Heater was not working properly.. either full blown heat or had o shut it off. Room was dated. Breakfast was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Dave, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Checking in and out was easy, and both ladies were nice. When we checked in she gave us a great dinner recommendation that was in walking distance. Our room was clean and comfortable. Free breakfast next door was fabulous!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great. The only problem was that the floors needed scrubbed
Stayed 1 night in Nov 2023