Find a Hotel in Southgate

"Room was exactly as described. Very cute and clean, but tiny! Very central location. The only plug ins in our room were on either side of the bed. My only complaints is that there were no hand towels, face clothes, or lotion. There was also construction going on during our stay, so the elevator was intermittently not working, and it was often loud during the day. Otherwise it was great!"

"Unfortunately when we checked in the receptionist told me at 3.45pm that our room wasn't ready & said for £40 we could get the Premium room. I told her its not my fault when the rooms not ready. After speaking to her colleague she'd got it wrong. She also failed to direct to our room & let us know about breakfast etc until i prompted her. Later we discovered the flush in the room didn't work just as we were going out for the evening. I had to chase reception twice & in the end had to go down to reception. A lovely gentleman named Amar was very helpful & changed our room as no one was available to sort out the repair. Breakfast times not enough staff to assist when needing something. Overall not a great experience but staff did try and were polite. "

"Almost perfect, the only issue I had is that the morning after the 1st night I woke up to drills above my room. So I didn’t sleep well as had several hours of sleep until they started the works. But I must say immediately when I complained I was asked to pack my belongings and was upgraded to a much better room."

"The hotel is in a perfect location for exploring London. "

"The hotel was perfect location and looked lovely from the outside. Check in was super easy and the lady was very helpful. We were on the 6th floor with a twin room. Beds nice and comfy and room came with everything needed. Bathroom is the only thing really that let the room down, it was still a little dirty and they are really needing done up. Especially when we had which looked like kick marks in the door and the shower door seals moulding away. Overall a good stay. "

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