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"Room was nice but small. Overall to sleep is enough. The staff is very friendly and helpful. The location is excellent close to public transportation."

"I originally booked because I got a great offer from a hotel website for a specific date, so I planned my trip to London around that date. My booking was originally for a Cosy Room. After a visit to an exhibition and then an evening at the theatre I arrived, tired and footsore, after 10pm, expecting to just check in and sleep in a small room, no frills. Violetta was on reception and she was so welcoming and friendly, asked how my day had been, was very interested in what I had done and gave me an AWESOME upgrade to my room. I had a huge space with a fantastic view across Charterhouse Square, bathrobe and slippers, luxurious chair and lovely decor, a massive bed that was like falling into a cloud and a beautiful bathroom with a shower like tropical rain! I wish I had been able to stay later the next morning but I was booked to see another exhibition. Otherwise I would have stayed in that room until I was forcibly removed! Breakfast was delicious, hot food cooked to order and even though it was temporarily in the bar area due to refurbishment it was well-managed and very efficient. Thank you again Violetta for making what was going to be a very basic stay into one that I will remember a long time!"

"Lovely room and staff very polite and helpful"

"Quirky room, spotlessly clean with super comfy bed."

"Premier Inn was a great first stay - clean rooms and basic amenities. They allowed us to check out later, which was very convenient for us! Would definitely come back :)"

"altamente recomendable, el personal de primera, atentos y amables ,los cuartos limpios y ordenados."