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"Very nice stay, comfortable room, close to restaurants
"
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By a verified traveler on Sun 15 Jul 2018
Hotel Description
Hotel near Mohegan Sun Arena in Wilkes-Barre
City center stay
You'll find Mohegan Sun Arena and Seven Tubs Natural Area within 2 miles (3 km) of this hotel. Wyoming Seminary is within 6 miles (10 km) and Bear Creek Lake is within 12 miles (20 km).
Free perks
This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 113 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include washers/dryers, iPod docks, and refrigerators.
Hampton Inn & Suites Wilkes-Barre/Scranton ratings based on 16 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Hampton Inn & Suites Wilkes-Barre/Scranton
Everyone (10)Couples (1)Family (2)
4 out of 5
Everybody is very helpful.We have stayed here before and will stay again if necessary in the future.
Posted by a verified traveler on Dec 23, 2019
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Comment from Hotel Management
Dec 23, 2019
by Jeff
Thank you so much for staying with us and for letting me know how we are doing. It is very rewarding when we hear someone has enjoyed their stay and the team has done their part to make a favorable experience.
We hope to see you again whenever your travel plans bring you back our way.
We wish you and your family a Happy Holiday Season.
5 out of 5
The property was very clean. My room was super clean and the comforter smelled like lilacs! I stayed at the Marriot the week before and there is no comparison. The Hampton Inn totally rocked! When I arrived, I was to have King study. I went to my room which was very nice and clean but for some reason I could hear a lot of noise outside of the room (HVAC system). I went down and spoke to Ashley and Robin at the front desk and Ashley was immediately working on placing me in another room. I was up there for a week-long stay having intense visual and ocular therapy that I needed which was only in this area. Ashley was so kind because she understood that I needed a super quite room so she placed in in a king suite which was a corner room and very quiet at no extra charge! Totally amazing and so kind! The morning breakfast was great and they always had something special added to the breakfast area. They also had "to go" bags made up at the desk which had an apple, water, breakfast bars etc. in it for people on the go. All these little extras really made my stay really enjoyable especially being up there alone and away for my family for two weeks while trying to get better. The housekeeper ( I wish I would have gotten her name) was awesome also. She caught on that I had therapy in the AM, then would come back to rest and then go back for more therapy. She made sure my room was always clean and ready for me. I definitely would stay here again and again!
Posted by a verified traveler on Sep 21, 2019
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Comment from Hotel Management
Sep 24, 2019
by Jeff
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect stay”
I am happy to hear you enjoyed your recent visit with us and hope we will see you whenever your travels bring you back our way. It takes a team and I am very fortunate to work with such a dedicated group. I am proud to hear we may have helped make your visit with us a bit more enjoyable. I will be sure to share your kind words with our entire team.
5 out of 5
Very comfy beds and pillows. Great options for breakfast. Our room was very clean as well as the rollaway bed we requested. The staff we encountered was very friendly and helpful. Nice large breakfast area and really enjoyed having a hot tea and coffe area available when we arrived, despite the late hour.
Posted by a verified traveler on Aug 26, 2019
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Comment from Hotel Management
Aug 26, 2019
by Jeff
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect stay”
I am happy to hear you enjoyed your recent visit with us and hope we will see you whenever your travels bring you back our way. It takes a team and I am very fortunate to work with such a dedicated group. I am proud to hear we may have helped make your visit with us a bit more enjoyable. I will be sure to share your kind words with our entire team.
5 out of 5
Posted by a verified traveler on Apr 2, 2019
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Comment from Hotel Management
Apr 30, 2019
by Jeff
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit”.
I am pleased to hear you enjoyed your recent visit with us and hope we will see you whenever your travels bring you back our way. Please let me know if there is anything else we might have done differently to make your next stay more enjoyable.
5 out of 5
Posted by a verified traveler on Mar 24, 2019
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Comment from Hotel Management
Apr 30, 2019
by Jeff
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit”.
I am pleased to hear you enjoyed your recent visit with us and hope we will see you whenever your travels bring you back our way. Please let me know if there is anything else we might have done differently to make your next stay more enjoyable.
5 out of 5
Posted by a verified traveler on Feb 27, 2019
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Comment from Hotel Management
Apr 30, 2019
by Jeff
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit”.
I am pleased to hear you enjoyed your recent visit with us and hope we will see you whenever your travels bring you back our way. Please let me know if there is anything else we might have done differently to make your next stay more enjoyable.
5 out of 5
I’d like to thank Ashley, for making our check-in and hotel stay excellent. In addition for upgrading our room which was a huge bonus. Our room was beautiful very clean. Overall stay a 10 out of 10 will definitely come back and stay again
Posted by a verified traveler on Jan 2, 2019
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Comment from Hotel Management
Jan 2, 2019
by Jeff
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect stay”
I am pleased to hear you enjoyed your recent visit with us and hope we will see you whenever your travels bring you back our way. I am very proud of our team and am glad to hear they may have helped make your visit a bit more enjoyable. Your kind words will be shared with Ashley and our entire team.
5 out of 5
Nice hotel
Pros:Close to everything
Location:Lots of restaurants
Very nice stay, comfortable room, close to restaurants
Posted by a verified traveler on Jul 15, 2018
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Comment from Hotel Management
Aug 10, 2018
by Jeff
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit”.
I am pleased to hear you enjoyed your recent visit with us and hope we will see you again should your travels bring you back our way. Please let me know if there is anything else we might have done differently to make your next stay more enjoyable.
4 out of 5
We enjoyed staying at the Hampton Inn Wilkes-Barre. The staff was ready to help us check in immediately upon arrival. We checked into a lovely 5th floor King room with a good sized bathroom. I liked the layout of the bathroom so we wouldn't be in each others way. The shower was big and there was plenty of room around the sink to put all of my "stuff"! The front desk acknowledged that we were Hilton Honors members and gave us bottles of water. I think it would be nice if everyone received bottled water. I gave the overall rating of 4 because there were no firmer pillows, the shower head was too high for me to reach to change the setting ( I am 5' 3") and when it was changed (by my husband), it really didn't didn't change much so the water pressure was weak making it take longer to get the soap out of my hair. Maybe new shower heads are needed! But overall it was a very good stay.
Posted by Janus on Jun 11, 2018
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Comment from Hotel Management
Jun 26, 2018
by Jeff
Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect stay”
I am happy to hear you enjoyed your recent visit with us and hope we will see you again should your travels bring you back our way. As you know, it takes a team and I am very fortunate to work with such a dedicated group. I am proud to hear we may have helped make all of your visits with us a bit more enjoyable. I will be sure to share your kind words with our entire team.
5 out of 5
Had a very comfortable stay
Pros:very clean and convenient to where we needed to go
Had a very pleasant young lady when we checked in, comfortable room.
Posted by Jen, from Dallas, Pa on Dec 28, 2015
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About the Hampton Inn & Suites Wilkes-Barre/Scranton
Hampton Inn & Suites Wilkes-Barre/Scranton offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available. Event space at this hotel measures 679 square feet (63 square meters). An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. The business-friendly Hampton Inn & Suites Wilkes-Barre/Scranton also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this Wilkes-Barre hotel.
1 building
113 guestrooms or units
5 levels
679 sq ft of conference space
63 sq m of conference space
Built in 2009
Buffet breakfast (free)
Business center (24 hours)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Front-desk safe
Newspapers in lobby (free)
Television in lobby
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Free area shuttle
Laundry facilities
Washer/dryer
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Wilkes-Barre, PA (AVP-Scranton Intl.) (17.6 km / 11 mi)
Property shuttles: Free airport shuttle and area shuttle within 5 mi
Parking: Free self parking
Room Amenities
Hampton Inn & Suites Wilkes-Barre/Scranton offers 113 accommodations with iPod docking stations and washers/dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wilkes-Barre hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is provided daily.
Washer and dryer
Pillowtop beds
IPod dock
HD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Down blanket
Shower and tub combination
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast.
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snowboarding nearby
Golfing nearby
Casino nearby
Downhill skiing nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Assistive listening devices available
Wheelchair-accessible van parking
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pets
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Hotel Names
Hampton Inn Hotel Wilkes-Barre/Scranton
Hampton Inn Wilkes-Barre/Scranton
Hampton Inn Wilkes-Barre/Scranton Hotel Wilkes-Barre
Hampton Inn Wilkes-Barre/Scranton Hotel
Hampton Inn Wilkes-Barre/Scranton Wilkes-Barre
Hampton Inn Suites Wilkes Barre/Scranton
Hampton WilkesBarreScranton
Hampton Inn & Suites Wilkes-Barre/Scranton Hotel
Hampton Inn & Suites Wilkes-Barre/Scranton Wilkes-Barre
Hampton Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
You should know
Hampton Inn & Suites Wilkes-Barre/Scranton offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
