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4.1 out of 5

"Was a pleasant stay. Friendly staff. Great location. " More

By a verified traveler on Sun 21 Feb 2021

Hotel Description

3-star hotel near Saratoga Casino and Raceway

Heart of Saratoga Springs

You'll find Saratoga Casino and Raceway and Saratoga Performing Arts Center within 2 miles (3 km) of this Saratoga Springs hotel. Saratoga Race Course and Skidmore College are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 112 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Room, 1 King Bed, Accessible (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$90* Per night/room Mar 5 - Mar 6

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Saratoga Springs ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Saratoga Springs

Couples (3)
5 out of 5
Was a pleasant stay. Friendly staff. Great location.

Posted by on Feb 21, 2021

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5 out of 5
Nice place abs people. Everything was close. Town was really nice.

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 20, 2021 by Hotel Manager

Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We hope to welcome you back soon!

4 out of 5
We like the location of the property to the downtown area. We had difficulty controlling the room temperature. That would be our only issue.

Posted by on Jul 12, 2020

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Comment from Hotel Management

Jul 13, 2020 by Hotel Manager

Thank you for taking the time to share your experience! We are sorry you experienced challenges with your in-room climate control but are pleased to hear that you enjoyed your stay. We hope to have you back so the we can provide you with a 5 star stay!

5 out of 5
Very nice inside and out! All of the staff I dealt with were very friendly and very helpful. My room was large, the bed was comfortable, I love blackout curtains, and the bathroom was CLEAN. The fitness room was small, clean, and well appointed. Unfortunately, I didn't get a chance to use the pool, which also looked very nice! Take this with a grain of salt, but I am especially fussy when it comes to cleaning, and a previous guest had spilled wine on the TV console, and there was a little left in a particularly hard place to see (top of the cabinet door); that was the only thing I could possibly find fault with (like I said I'm fussy). I like that it is located away from downtown proper, but it is still walkable. I would definitely come back when in the area, and would recommend to others!

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 5, 2019 by manager

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them.

3 out of 5

Clean and very nice - but a bit pricy

Pros: Free Internet
Cons: Nothing close
Room was nice, clean and comfortable - was a bit pricy in prime season. Not within walking distance to downtown Saratoga.

Posted by on Apr 12, 2011

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3 out of 5

YAHOO

I just got back from Saratoga and staying here. This place is definetly overpriced but during the racing season ,that seems to be the case in all the hotels and motels on Saratoga. The bathroom tlle had mildew stains on it as was the shower curtain. not as clean as it could or should have been for a hilton The hallways were extremely uncomfortable with no air conditioning, this during a week long heat wave. The staff was very friendly and helpful.

Posted by on Aug 21, 2009

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2 out of 5

Worst Stay I have ever had

First off I want to say that every employee at the hotel was very friendly and professional. Circumstances beyond their control contributed to quite possibly the worst night in a hotel I have ever had. I made a reservation online for a hotel room so I could attend a concert at the nearby SPAC Amphetheater. The room was a bit more then I was used to paying for a hotel room but my girlfriend and I wanted a mini-vacation so we figured we might as well stay in a nice hotel. After checking in we went to our room and noticed that the room was a bit warm so I tried to turn on the A/C. The A/C stayed on for about 30 seconds and shut off. I figured it wasnt a big deal and we went to our concert and enjoyed the show. In returning to our room at around 12 Midnight it was quite warm and the A/C still was not working. I asked about the A/C with the front desk and our room was changed. Everything was fine untill about 4:00 when a sound I can only describe as the sound Optimus Prime from the Transformers must make when he snores. I though it may have been another guest snoring but after a while I thought they might be dying and decided to check with the front desk at 5:00am. In going to the desk the loud banging sound was echoing throughout the hotel and when speaking to the manager he said there was an Issue with the A/C cooling tower and there was nothing he could do until maintenence arrived. I spent the rest of the night unable to sleep and was next to useless the next morning as I had 3 hours of sleep at best. We still heard the noise at 11:00 when we checked out the next morning. I have e-mail their customer service and hopefully will hear back from them. If you plan to go to saratoga springs dont go to the hilton garden inn as it is quite frankly the worst hotel expirience I have ever had!

Posted by on Jun 25, 2009

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3 out of 5

Would not be my first option

Reservations were for 2 nights. Upon arrival the room appeared clean. The room did not receive any type of service or cleaning after our check in. Very disappointed that the bathrooms were not cleaned (sink/tub/shower) or towels, glasses not refreshed. Hotel has policy regarding replacement of towels, however, they never checked. On going cleanliess was an issue. Staff was very friendly. Regarding next visit, I will more than likely check other hotels in the area for availability before automatically reserving a room here.

Posted by on Feb 25, 2009

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5 out of 5

Return Visit

Very nice hotel and extremely freindly service! The staff welcomed me immediately and the room was excellent again.

Posted by on Jan 15, 2009

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5 out of 5

Great Location

We enjoyed our stay here and would stay here again. I especially liked being so close to downtown Saratoga Springs AND the park, Dance Museum and SPAC. The Staff was courteous and the room was very clean - it included a frig AND mircowave. all in all, very nice. We didn't eat breakfast at the Hotel though because it was an extra $10 each. We walked down the road to a diner for half the price.

Posted by on Jul 23, 2008

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About the Hilton Garden Inn Saratoga Springs

Location 125 S Broadway, Saratoga Springs, NY 12866

Property Features

Hilton Garden Inn Saratoga Springs offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1300 square feet (121 square meters). The business-friendly Hilton Garden Inn Saratoga Springs also features barbecue grills, a garden, and a picnic area. Self parking is free. This 3-star Saratoga Springs hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Albany Intl. Airport (ALB) (42.3 km / 26.3 mi)
  • Train station: Saratoga Springs Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Saratoga Springs offers 112 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Saratoga Springs
  • Hilton Garden Inn Saratoga Springs
  • Saratoga Springs Hilton Garden Inn
  • Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
  • Hilton Saratoga Springs
  • Hilton Garden Inn Saratoga Springs Hotel
  • Hilton Saratoga Springs
  • Saratoga Springs Hilton Garden Inn
  • Hilton Garden Inn Saratoga Springs Hotel
  • Hilton Garden Inn Saratoga Springs Saratoga Springs
  • Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.