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4.1 out of 5

"The hotel is very well located, 2 blocks from Union Square, staff very friendly and helpfull. Clean rooms they change bed sheets every day! Wich i lov ... " More

By a verified traveler on Wed 25 Apr 2018

Hotel Description

4-star romantic hotel near Westfield San Francisco Centre

City center stay

A stay at this Downtown San Francisco hotel places you steps from SHN Curran Theatre and within a 10-minute walk of Westfield San Francisco Centre. San Francisco Museum of Modern Art and Powell and Market Cable Car Turnaround are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a computer station, and dry cleaning are also on offer.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 116 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, free newspapers, and free bottled water.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$154* Per night/room Nov 3 - Nov 4

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Signature Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Diva ratings based on 65 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Diva

Everyone (10) Couples (3)
4 out of 5
Pro: Decent property for the price. Con: unexpected fees

Posted by , from Kentucky on Jul 8, 2019

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5 out of 5

Posted by on Jun 4, 2019

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4 out of 5
The location was as we expected. It was convenient and felt safe although there were a large number of homeless people sleeping on the street in the neighborhood. The room was smaller than it appears from photos on line. The decorations in our room were fairly bland, or alternatively sedate and unobtrusive, depending on how you think about it.

Posted by on May 20, 2019

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5 out of 5
Room was clean and comfortable. Location was very convenient to the major attractions of the city and there where plenty of things within walking distance.staff was friendly and helpful. Would definitely recommend.

Posted by on Apr 28, 2019

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5 out of 5

Posted by on Feb 26, 2019

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5 out of 5

Posted by on Feb 26, 2019

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5 out of 5
The hotel is very well located, 2 blocks from Union Square, staff very friendly and helpfull. Clean rooms they change bed sheets every day! Wich i loved, Has many food optiones nearby

Posted by , from Dominican Republic on Apr 25, 2018

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1 out of 5
Hotel Diva needs to be down graded to a 2.5-3 star hotel. Does not provide anywhere close to the amenities, comfort, and convenience of a true 4 star hotel. (no full length mirror, no vanity), no room service ( had to call the restaurant next door and give your credit card info each time), comfort-( terrible beds & pillow), shower was a plastic tub that was cracked on the bottom, towel rack fell apart. Room was very drab. Bed was uncomfortable. Not a quality mattress. Pillows were like resting your head on a brick. I couldn’t wait to check out of this depressing room.

Posted by , from Monterey, CA on Mar 27, 2018

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Comment from Hotel Management

Mar 29, 2018 by Tyler

Thank you for taking the time to share this unfortunate stay with us. We are very sorry to hear your visit was less than excellent and can assure you this is not what we strive to offer our guests. We will share these comments with our team, thank you again for letting us know.

5 out of 5

Great Staff

This hotel was comfortable and confident to the cable car, shopping and eats. The best thing about it though is the staff. The desk people were helpful with directions and suggestions, the concierge said good morning to everyone each morning and the cleaning staff were always friendly and helpful. I re commend not getting a room facing the alley but otherwise I highly recommend the Hotel Diva to everyone.

Posted by , from denver, co on Jul 27, 2017

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4 out of 5

Adventures in San Francisco

Pros: Location, staff and easy access to room.
Cons: The bed was too firm, the elevator sounded like it was about to snap and brighten up the hallways and elevator areas..it was scary walking alone.
Location: Location is close to Union Square with restaurants and shopping everywhere.
The Diva is close to Union Square, where you want to be. The staff is very courteous and helpful with recommendations and directions. The rooms and bathrooms are on the smaller side but remember this is an older building in SF as most hotels in the area are smaller in square footage. The best thing is there's a Starbucks right next door to grab a quick coffee and breakfast sandwich before heading out and sight seeing thru the city. It is a bit pricey for the size of the room your getting but otherwise if it really matters, there's also the Marriott, Westin and Sheraton close by.

Posted by , from Lancaster, CA on Dec 6, 2016

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Diva. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 7 levels
  • Built in 1910
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (24 km / 14.9 mi)
  • Train station: San Francisco 4th and King Station (2.5 km / 1.5 mi)
  • Metro station: Powell St. Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Diva offers 116 air-conditioned accommodations with safes and complimentary newspapers. 43-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Colibri Mexican Bistro - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 75 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The resort fee will be subject to an additional tax which will be assessed at the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.06 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diva Hotel
  • Diva San Francisco
  • Hotel Diva
  • Hotel Diva San Francisco
  • Diva Hotel San Francisco
  • Hotel Diva Hotel
  • Hotel Diva San Francisco
  • Hotel Diva Hotel San Francisco
url importing https://www.travelocity.com/San-Francisco-Hotels-Hotel-Diva.h11771-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.