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Hotel Aluxor SFO

2-star property
500 El Camino Real, San Bruno, CA 1-855-201-7819
3.2 out of 5
See all 11 travelocity Reviews

"The property is run down, with evidence that they are trying to do major renovations. Nonetheless, it feels old and shabby. The housekeeping staff is ... " More

By a verified traveler on Wed 12 Feb 2020

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Hotel Description

San Bruno guestrooms with comfy beds

In suburbs

At this San Bruno hotel, you'll be within 3 miles (5 km) of South San Francisco Convention Center and 6 miles (10 km) of Serramonte Center. San Francisco State University and Rockaway Beach are within 9 miles (15 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free self parking and a free airport shuttle. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$95* Per night/room Jul 31 - Aug 1

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Aluxor SFO ratings based on 11 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Aluxor SFO

Everyone (5) Couples (3) Family (4)
3 out of 5
The property is run down, with evidence that they are trying to do major renovations. Nonetheless, it feels old and shabby. The housekeeping staff is friendly, however getting daily towel replacement is a bit tedious, having to ask for towels even though they take them away (generally I reuse). Front desk staff are friendly, but not overly helpful - slow internet glitchy key and tv.

Posted by , from Minneapolis on Feb 12, 2020

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3 out of 5
The night clerk was friendly and helpful. The morning clerk could not be bothered to greet or acknowledge anyone who entered the office (there were several people catching the 6:10AM shuttle. One couple did not even know there WAS a shuttle and was calling an Uber. He could have been so much more helpful. Had requested a bathtub, and it had one but no drain cap and the water overflow was not even covered. A fair amount of mold in the caulking and needs a thorough vacuuming of the edges of the room. Signage leading to room was non-existent so I wandered around a bit. TV would not turn on but night clerk was super helpful and got it going. Shuttle was on time and free, huge plus. There was construction going on inside the hotel - be forewarned.

Posted by on Jan 25, 2020

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4 out of 5
Complex layout but clean and quiet. Our room was large and comfortable.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 26, 2019 by Customer Care Team

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

5 out of 5
Easy to get to. Practical one-night stay. Minimal needs and good basic accommodations. Inexpensive for the location. Fine in every way. Not a five-star destination but I needed simple and practical to-and-from-airport overnight. Recommended.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 25, 2019 by Customer Care Team

Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

3 out of 5
Rooms were claen. It was ok, not as good as other Ramada hotels.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 21, 2019 by Customer Care Team

Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

1 out of 5
The property is run down and the room smelled very strange. The road noise is loud. We did not feel safe at this hotel at all. The elevator is just off the parking garage and several dangerous looking individuals were just loitering around. We actually ended up leaving at nearly midnight and getting a room at the Hilton 6 miles away.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 5, 2019 by Customer Care Team

Dear guest, thank you for sharing your feedback with us. We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating.

4 out of 5

Posted by on Apr 2, 2019

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5 out of 5
the indoor courtyards. I don't really want to say anything more

Posted by on Feb 10, 2019

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3 out of 5

Nice hotel

The hotel was clean, comfortable and close to the airport which is what we were looking for. When we checked in the gentlemen at the desk were not very courteous. One gentleman just walked away as we approached. The other gentleman likes confused and was rude to us and then answered his cell phone to top it off! Not a very quiet hotel to stay at but would consider staying there again.

Posted by , from Cranesville, PA on May 15, 2017

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2 out of 5

Disappointed... didn't have to be that way.

Pros: room was pleasing. thanks..
Cons: Customer service personnel and guidelines of how to service customer. Hotel Shuttle service.. just be predictable and not such wide gaps between runs
Unfortunately, the staff at this Ramada was partially responsible for such a poor (yes, disappointing) experience with this San Bruno Ramada. Just calling the hotel to find out how often the airport shuttle runs took several tries. the staff would answer the phone, put you on hold, then never come back to the call (I waited 10 minutes) for a something that should have taken 15 seconds. Each time I called this hotel (for various other reasons) resulted in the same process. Very poor customer service in this regards. Didn't have to be done this way at all.. Even in a busy time, no one should be placed on hold for 10 minutes or more. as for the airport shuttle. Was eventually told that the shuttle runs every 15 minutes. Not TRUE... turned out to be 47 minutes of wait time. This hotel is only 4 minutes from the Airport. This is completely unacceptable. All the other hotels I stay at near SFO run such high quality shuttle services. This was the worst I've experienced in several years. Again, another major disappointment. For the veteran business traveler I am, I know very well what is possible and what good service should be. They have to improve these things greatly.

Posted by , from Oregon on May 13, 2016

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About the Hotel Aluxor SFO

Location 500 El Camino Real, San Bruno, CA 94066

Property Features

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A business center and a meeting room are available. Event space at this hotel measures 150 square feet (14 square meters) and includes conference space. A roundtrip airport shuttle is free at scheduled times. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel Aluxor SFO. Self parking is free. This San Bruno hotel is smoke free.

  • 61 guestrooms or units
  • 3 levels
  • 150 sq ft of conference space
  • 14 sq m of conference space
  • Built in 2000
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: San Bruno Station (0.9 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hotel Aluxor SFO offers 61 accommodations with washers/dryers and safes. Beds feature pillowtop mattresses. 32-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This San Bruno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Washer and dryer
  • Pillowtop beds
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Aluxor SFO offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Limited Hotel San Bruno San Airport West Francisco
  • Ramada Limited San Bruno San Francisco Airport West
  • Ramada San Bruno SFO Airport Hotel
  • Ramada San Bruno SFO Airport
  • San Bruno Ramada
  • Ramada San Bruno
  • Ramada Wyndham San Bruno SFO Airport Hotel
  • Ramada Wyndham SFO Airport Hotel
  • Ramada Wyndham San Bruno SFO Airport
  • Ramada Wyndham SFO Airport
  • San Bruno Ramada
  • Ramada San Bruno
  • Ramada Limited San Bruno/San Francisco Airport West
  • Hotel Aluxor SFO Hotel
  • Hotel Aluxor SFO San Bruno
  • Hotel Aluxor SFO Hotel San Bruno
  • Ramada by Wyndham San Bruno SFO Airport
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.