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4.4 out of 5

"Honestly the property is a safe family oriented business. The room's can use an upgrade a lot of ware and tare. However the beds r perfect very comfor ... " More

By a verified traveler on Sun 23 Aug 2020

Hotel Description

3.5-star hotel near Crystal Springs Golf Course

Oceanside stay

At this Burlingame hotel, you'll be within 9 miles (15 km) of San Mateo County Event Center and 12 miles (20 km) of Cow Palace. Crystal Springs Golf Course is within 16 miles (25 km) and Oracle Park is within 20 miles (32 km).

Renovated in 2014

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the fitness center and free perks like cooked-to-order breakfast and a shopping center shuttle.

Kitchenettes, WiFi

The 340 individually decorated guestrooms offer WiFi and MP3 docks. Other amenities include kitchenettes, balconies, and TVs with cable channels.

One King and One Sofa Bed, Bay View, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One King and One Sofa Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Embassy Suites by Hilton San Francisco Airport Waterfront ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton San Francisco Airport Waterfront

Everyone (17) Couples (3) Family (6)
4 out of 5
Honestly the property is a safe family oriented business. The room's can use an upgrade a lot of ware and tare. However the beds r perfect very comfortable

Posted by , from Burlingame, ca on Aug 23, 2020

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Comment from Hotel Management

Aug 23, 2020 by Marc

Hi Augustine, Thank you for your feedback. We are glad to hear your enjoyed your stay with us. We hope to see you back again soon.

1 out of 5

Posted by on Jul 17, 2020

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Comment from Hotel Management

Jul 17, 2020 by Marc

We are sorry to see you rated our hotel a 1 out of 5.

4 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Marc

Thank you for rating our hotel.

5 out of 5
We shall definitely come back! Great place. Staff and food excellent!!!!

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 6, 2020 by Marc

Great to hear you enjoyed your stay with us. We look forward welcoming you back in the future.

4 out of 5
This hotel has a great location. It’s close to the freeway and SFO. The staff was helpful and friendly. The views of the water, city and arriving planes was stunning. About those arriving planes though, they’re loud. So if that will be a minor issue think twice. The room itself was nice, clean and well laid out. Both of the TVs in our room had small problems. One has a blurry picture and the other had small lines across the screen. The breakfast as usual for an embassy suite was excellent. We were traveling during a holiday but our experience was that after 7:30 the lines in the food area were LONG. The pool was warm and the hot tub was super hot. During the day it was busy and it’s indoor and the echo makes it really loud but at night after 10 it’s adult only and in the early morning it’s very nice.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 31, 2019 by Marc

Hi, Thank you for your detailed feedback. We are pleased to hear your enjoyed your stay with us.

4 out of 5
The Airport Shuttle got to the Airport pickup location before I had a chance to call. The driver was very nice and helped me get my luggage into the hotel lobby. Check in was very quick. Room was spacious, clean and quiet.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 19, 2019 by Gabriel

Thanks for staying with us. We appreciate your feedback!

3 out of 5
The breakfast was great. Didnt like that the room had black mold on the top of the wall. Didnt know i had to pay $32 a night for parking fees. Maybe add that cost to the price so we know what to expect. Not happy at all

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 27, 2019 by Marc

Thank you for providing us with feedback from your recent stay with us. We apologize for the inconvenience and will address this with management.

5 out of 5
The friendliness and courtesy of the staff was excellent. The only issue I had was finding a table to sit at during breakfast on a Sunday morning.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 26, 2019 by Marc

Thank you for reviewing your recent stay with us. We are pleased to hear you enjoyed the service from our staff. In regards to breakfast, it can get busy on weekend mornings for breakfast. We normally have a banquet room for overflow when it gets crowded in the Atrium. We will address this with our team.

4 out of 5
The courtyard was great and the location amazing. I wasn't happy that housekeeping only left face towels and no bath towels. I went down to request them at the front desk and after an hour still no bath towels. So I went back down and the guy apologized and asked me to give him a minute to go upstairs to find a pair of towels. Apparently they had run out of towels.

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 31, 2019 by Gabriel

Thank you for your feedback. We will be addressing your concerns.

5 out of 5

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Marc

Thank you for rating our hotel a 5 out of 5.

About the Embassy Suites by Hilton San Francisco Airport Waterfront

Location 150 Anza Blvd, Burlingame, CA 94010

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites by Hilton San Francisco Airport Waterfront offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. Public spaces have WiFi for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton San Francisco Airport Waterfront. A roundtrip airport shuttle at scheduled times and a shopping center shuttle are free. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton San Francisco Airport Waterfront was completed in 2014. This 3.5-star Burlingame hotel is smoke free.

  • 1 building
  • 340 guestrooms or units
  • 9 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1986
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: San Francisco Intl. Airport (SFO) (7.2 km / 4.5 mi)
  • Train station: Broadway Station (1.8 km / 1.1 mi)
  • Property shuttles: Free airport shuttle and shopping center shuttle; area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton San Francisco Airport Waterfront offers 340 air-conditioned accommodations with MP3 docking stations and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Televisions come with premium cable channels, video-game consoles, and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Private balcony
  • Separate bedroom
  • Living room
  • MP3 dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 7:00 AM to 8:30 AM. The hotel hosts a free manager's reception daily.

Tap and Tavern - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Fishing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive smart lock details. An adult age 18 or older must assume all liability for the booking.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests will receive smart lock details. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 13.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 36.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton San Francisco Airport Waterfront Hotel
  • Embassy Suites Waterfront
  • Embassy Suites San Francisco Airport Waterfront Hotel
  • Embassy Suites Waterfront Hotel San Airport Francisco
  • Waterfront Embassy Suites
  • Embassy Suites Waterfront Hotel
  • Embassy Suites Hilton Waterfront Hotel
  • Embassy Suites Hilton San Francisco Airport Waterfront
  • Embassy Suites Hilton Waterfront
  • Embassy Suites by Hilton San Francisco Airport Waterfront Hotel
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.