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4.1 out of 5

"Check in took forever. Did not have my reservation. Overcharged/double charged me for room. No airport shuttle even though service listed on confirmat ... " More

By a verified traveler on Wed 08 Sep 2021

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Hotel Description

3-star hotel near Crystal Springs Golf Course

Near the airport

Within 6 miles (10 km) of this hotel, you'll find South San Francisco Convention Center and Crystal Springs Golf Course. San Mateo County Event Center is within 9 miles (15 km) and San Francisco State University is within 12 miles (20 km).

Free breakfast

This hotel features a gym and a spa tub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the free buffet breakfast each morning.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 86 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$152* Per night/room Jun 3 - Jun 4

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fairfield Inn & Suites by Marriott San Francisco Airport ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott San Francisco Airport

Everyone (9) Couples (1) Family (3)
5 out of 5
Good value.

Posted by , from Concord on Mar 2, 2022

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Comment from Hotel Management

Mar 7, 2022 by Customer Care Team

Dear guest, Thank you for the positive rating. We are glad to hear that our accommodation offered you good value for money. We hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Kind Regards, Fairfield Inn & Suites SFO Guest Experience Team

4 out of 5

Posted by , from Downey on Jan 2, 2022

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4 out of 5

Posted by , from Downey on Jan 1, 2022

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3 out of 5

Posted by on Oct 23, 2021

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3 out of 5
Check in took forever. Did not have my reservation. Overcharged/double charged me for room. No airport shuttle even though service listed on confirmation.

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 13, 2021 by Guest Experience Team

Dear guest, We are disappointed to hear that you did not experience the usual level of satisfaction that other guests have with their stays with us. We are sorry that we were not able to find your reservation upon arrival. We understand how frustrating this can be. We always suggest bringing your email confirmation with you for a quick easy reference and if you booked through a 3rd party online website, it is always best to call the hotel ahead of time to confirm that your reservation came through to the hotel correctly. This would be a great opportunity to get your hotel/Marriott confirmation number (not your website booking itinerary number). We regret the inconvenience caused, and rest assured that we will keep your comments in mind as we're always working to improve. At Fairfield Inn & Suites SFO, our property management systems have protections against the possibility of an overcharge; so, it is surprising to learn that you're overcharged for the room. We request you to contact us immediately so that we can investigate and resolve any issues right away. As for our airport shuttle service, kindly note that our shuttle service has been temporarily suspended to ensure the hotel's compliance with local health department rules that are currently in place due to COVID-19 and social distancing mandates. Since we cannot guarantee both the safety of shuttle passengers who are traveling from international locations and maintain the necessary six feet of separation between shuttle passengers, this service has been temporarily withdrawn. We do try our best to ensure that such notices are updated immediately on our brand website. In the areas that we have access to update, we have noted that this service is suspended and not available. We are very sorry that you missed this note under Airport Information. Our team is working with Marriott to update other areas that we cannot control. To make up for this, our rates have been deeply discounted compared to other hotels. Nevertheless, we have noted your feedback and forwarded your comments to management for review. Also, just to avoid any future inconvenience during your travels not just with our property but all hotels, if we may suggest, if there is a certain amenity that you know you want to take advantage of, regardless of whether it is a paid amenity or a complimentary one, please call the hotel directly and ask someone on the property for the most recent updates and availability for the amenity that you are looking forward to using. In our experience, during the COVID 19 pandemic, many hotels are facing similar challenges as us, and we don't want to see any guest upset or inconvenienced; so, we just want to help by offering a friendly suggestion. We sincerely hope that these aspects of your visit will not deter you from staying with us again. We look forward to an opportunity to welcome you back and hope to delight you with a superior experience during your next trip to the area. Kind Regards, Fairfi

5 out of 5
very nice spacious room

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 8, 2021 by Guest Experience Team

Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you liked the room and found it spacious, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Kind Regards, Fairfield Inn & Suites SFO Guest Experience Team

5 out of 5
Great stay

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 27, 2021 by Guest Experience Team

Dear guest, Thank you for the positive rating. We are pleased to hear that you had a great stay with us. We hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back soon for another wonderful stay during your next trip to the area. Kind Regards, Fairfield Inn & Suites SFO Guest Experience Team

4 out of 5
The location was great but the breakfast could be better. The same thing for four days gets old. Nevertheless, we had a nice stay.

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 29, 2021 by Customer Care Team

Dear guest, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

3 out of 5
The desk staff was friendly. The accommodations were nice and adequate for the three of us to have separation space. What I didn't like or understand was why as a gold elite rewards member that has stayed only at Marriott hotels for many years whenever possible, would not allow me to get rewards points for this stay. It was because I was told that I booked it through Expedia. I always go to Marriott.com to book. I don't know why it was booked by Expedia. But I also don't know why it should make a difference. I intentionally stayed at the Marriott when I could have stayed other places for a cheaper price but I have come to know that Marriott will provide excellence. Feel I should have been allowed points for this stay.

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 29, 2021 by Customer Care Team

Dear guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

5 out of 5
The staff at this property is wonderful. I would recommend this property with any traveling you may have in this area. I give the staff and property an Excellent rating!

Posted by , from Knoxville TN on Jul 27, 2020

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Comment from Hotel Management

Jul 29, 2020 by Guest Experience Team

Hey Tammie, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that you loved our accommodation, and it's nice to read that our staff left a positive impression on you. We also hope your stay was comfortable, and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Kind Regards, Fairfield Inn & Suites SFO Guest Experience Team

About the Fairfield Inn & Suites by Marriott San Francisco Airport

Location 250 El Camino Real, Millbrae, CA 94030

Property Features

Fairfield Inn & Suites by Marriott San Francisco Airport offers its guests a spa tub and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Fairfield Inn & Suites by Marriott San Francisco Airport. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. This 3-star Millbrae hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Millbrae Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Fairfield Inn & Suites by Marriott San Francisco Airport offers 86 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle service 4 AM-12:30 AM.

Fairfield Inn & Suites by Marriott San Francisco Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of: Travel in the New Normal (US Travel - USA); Safe Travels (WTTC - Global); Bureau Veritas (3rd party expert - Global); Ecolab (3rd party expert - Global); Intertek Cristal (3rd party expert - Global); SGS (3rd party expert - Global); SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 8 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 5.99 per person (one-way)
  • Self parking fee: USD 15.99 per day (in/out privileges)
  • Extended parking fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott San Francisco Airport Hotel
  • Fairfield Inn Marriott San Francisco Airport
  • Fairfield Inn & Suites by Marriott San Francisco Airport Hotel
  • Hotel Fairfield Inn & Suites by Marriott San Francisco Airport
  • Fairfield Inn Marriott San Francisco Airport Hotel Millbrae
  • Fairfield Inn Marriott San Francisco Airport Millbrae
  • Fairfield Inn Marriott San Francisco Airport Hotel
  • Fairfield Inn Marriott San Francisco Airport
  • Fairfield Inn Suites by Marriott San Francisco Airport
  • Fairfield Marriott Francisco

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.