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"I liked that the parking felt secure. It was clean and safe. My only complaint was that the elevators are extremely slow. " More

By a verified traveler on Mon 12 Jul 2021

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Hotel Description

Enjoy the outdoor pool at this 3-star Millbrae motel

Near the airport

You'll be within 2 miles (3 km) of Bayfront Park and 6 miles (10 km) of South San Francisco Convention Center with a stay here. Also within 9 miles (15 km) are Coyote Point Park and Serramonte Center.

Free perks

This motel features an outdoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Flat-screen TVs

The 219 guestrooms offer flat-screen TVs with digital channels, along with coffee/tea makers and free local calls. Hair dryers, ironing boards, and desks are also available. Housekeeping is available on request.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$87* Per night/room Nov 19 - Nov 20

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

SFO Airport Hotel, El Rancho Inn Signature Collection ratings based on 39 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SFO Airport Hotel, El Rancho Inn Signature Collection

Everyone (15) Couples (2) Family (17)
4 out of 5
I liked that the parking felt secure. It was clean and safe. My only complaint was that the elevators are extremely slow.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Rogers

Thank you

3 out of 5
It's a good hotel, more of a motel. Unfortunately there are train tracks behind it and the trains sound their horns all night as there is a crossing there. A "Grab and Go" breakfast was advertised in the lobby available every morning. Very weak and includes a packet of oatmeal that one would need to mix with hot water or milk. How is that Grab and Go? No eggs or egg sandwich, just an apple, a graham bar, a warm water and a danish. There is a cafe there but I had to rise early to catch my flight so lame Grab and Go was it. Needed another breakfast at the airport.

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 3, 2021 by Rogers

Than you foe your feedback

3 out of 5
The property was pretty nice and the room was fine. The main issue is the same with many hotels during the pandemic: lame breakfast. I understand that there are limitations, but really a packet of oatmeal and a prepackaged danish? There was also an apple and a bottle of water. Just say that breakfast isn’t provided and be done with it.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 14, 2021 by vk

Thank you for your comments and certainly agree that we need to improve our breakfast. We already made new breakfast items available and was waiting for the state of CA officially remove all restriction as of June 15. Hope to see you next time and have a better breakfast experience.

5 out of 5

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 15, 2021 by Rogers

Thanks for staying with us. We appreciate your feedback!

3 out of 5
The property is OK. It's old. The bathroom shows the wear and the age. The towels were scratchy. There was no deadbolt on the door! No fitting sheet on 1 of the beds... Don't think I'd do it again. Sad

Posted by on Jun 3, 2021

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Comment from Hotel Management

Jun 25, 2021 by Roger5s

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on May 27, 2021

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Comment from Hotel Management

Jun 6, 2021 by Rogers

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Friendly concierge Clean room Close to airport

Posted by on May 23, 2021

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Comment from Hotel Management

May 24, 2021 by Rogers

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Mar 25, 2021

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Comment from Hotel Management

Apr 4, 2021 by Rogers

Thanks for staying with us. We appreciate your feedback!

1 out of 5
The WORST hotel I have ever stayed at. Everything was bad from the way front desk answers their phone to the way they “greet” you when you check in and check out. No sense of hospitality whatsoever. I’m not sure why are in the line of customer service if they aren’t friendly or even in a good mood. Had horrible nights there as well with all the running around being done in the room above us and people fighting outside. Don’t stay here please save your money.

Posted by , from Los Angeles on Sep 7, 2020

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Comment from Hotel Management

Sep 7, 2020 by Rogers

I sincerely apologize you had such a bad experience, but there's no way to ever resolve a problem with an anonymous review.

5 out of 5
Great service at front desk, very clean and social distant

Posted by , from Seattle, wa on Aug 4, 2020

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Comment from Hotel Management

Aug 4, 2020 by Rogers

Thanks for staying with us. We appreciate your feedback!

About the SFO Airport Hotel, El Rancho Inn Signature Collection

Location 1100 El Camino Real, Millbrae, CA 94030

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

SFO Airport Hotel, El Rancho Inn Signature Collection offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. The business-friendly SFO Airport Hotel, El Rancho Inn Signature Collection also features tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis. This 3-star Millbrae motel is smoke free.

  • 219 guestrooms or units
  • 2 levels
  • 6 buildings
  • Built in 1948
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Millbrae Station (2 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

SFO Airport Hotel, El Rancho Inn Signature Collection offers 219 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 45-inch flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not provide bus parking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Best Western El
  • Best Western El Rancho
  • Best Western El Rancho Inn
  • Best Western Plus El Rancho
  • Best Western Plus El Rancho Inn
  • Best Western Plus El Rancho Inn Millbrae
  • Best Western Plus El Rancho Millbrae
  • Best Western Rancho
  • Best Western Rancho Inn
  • El Rancho Best Western
  • Best Western Millbrae
  • Best Western Plus El Rancho Hotel Millbrae
  • Best Western Plus El Rancho Inn And Suites
  • Millbrae Best Western
  • El Rancho Inn Signature Collection
  • SFO Airport Hotel El Rancho Inn BW Signature Collection
  • SFO Airport Hotel, El Rancho Inn Signature Collection Motel
  • SFO Airport Hotel, El Rancho Inn Signature Collection Millbrae

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.