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"it was better than cats!! " More

By a verified traveler on Mon 16 May 2022

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Hotel Description

Enjoy the outdoor pool at this 3-star Millbrae motel

Near the airport

You'll find Bayfront Park and The Shops at Tanforan within 3 miles (5 km) of this motel. South San Francisco Convention Center and Coyote Point Park are also within 6 miles (10 km).

Free perks

This motel features an outdoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Flat-screen TVs

The 219 guestrooms offer flat-screen TVs with digital channels, along with coffee/tea makers and free local calls. Hair dryers, ironing boards, and desks are also available. Housekeeping is available on request.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$126* Per night/room May 31 - Jun 1

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

SFO Airport Hotel, El Rancho Inn, BW Signature Collection ratings based on 41 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SFO Airport Hotel, El Rancho Inn, BW Signature Collection

Everyone (20) Couples (2) Family (17)
5 out of 5
it was better than cats!!

Posted by on May 16, 2022

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Comment from Hotel Management

May 16, 2022 by Rogers

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The staff was able to correct the mistake at check in. Apparently they couldn't find my reservation but thank goodness for your confirmation number in a text it was cleared up quickly.

Posted by on Apr 29, 2022

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Comment from Hotel Management

Apr 29, 2022 by Rogers

Thanks for staying with us. We appreciate your feedback!

3 out of 5
First room I was offered showed evidence of at least a past infestation of bed bugs. However, the second room was fine.

Posted by on Mar 19, 2022

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Comment from Hotel Management

Mar 20, 2022 by Rogers

I sincerely apologize, were you able to let the staff know?

5 out of 5
good

Posted by on Dec 15, 2021

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Comment from Hotel Management

Dec 18, 2021 by Rogers

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very satisfactory.

Posted by on Dec 3, 2021

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Comment from Hotel Management

Dec 4, 2021 by Rogers

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The first room had issues with the TV and still they rented it without fixing the TV, then they moved us to another room that the bathtub was plugged up, and they offered us to move to another room the next day. No microwave in the room and they did not let us use the one in the office. They put us on the last Room of the hotel next to the train track even when the hotel was pretty much empty. The carpets in the room were like, "Do not touch it or you get sick" The continental breakfast was a joke. No even a third world breakfast

Posted by on Nov 22, 2021

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Comment from Hotel Management

Nov 22, 2021 by Rogers

Thank you for your comments, we are working to address your concerns.

3 out of 5
Like-Convenience Dislike-My bathroom exhaust fan not working & bunch of hair in tub drain

Posted by on Oct 23, 2021

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Comment from Hotel Management

Oct 23, 2021 by Rogerr

Thanks for staying with us. We appreciate your feedback! I will follow-up with the housekeeping department.

4 out of 5

Posted by on Aug 19, 2021

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1 out of 5

Posted by on Aug 3, 2021

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4 out of 5
I liked that the parking felt secure. It was clean and safe. My only complaint was that the elevators are extremely slow.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Rogers

Thank you

About the SFO Airport Hotel, El Rancho Inn, BW Signature Collection

Location 1100 El Camino Real, Millbrae, CA 94030

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

SFO Airport Hotel, El Rancho Inn, BW Signature Collection offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. The business-friendly SFO Airport Hotel, El Rancho Inn, BW Signature Collection also features tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis. This 3-star Millbrae motel is smoke free.

  • 219 guestrooms or units
  • 2 levels
  • 6 buildings
  • Built in 1948
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Millbrae Station (2 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

SFO Airport Hotel, El Rancho Inn, BW Signature Collection offers 219 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 45-inch flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Bathrooms are partially open
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not provide bus parking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Best Western El
  • Best Western El Rancho
  • Best Western El Rancho Inn
  • Best Western Plus El Rancho
  • Best Western Plus El Rancho Inn
  • Best Western Plus El Rancho Inn Millbrae
  • Best Western Plus El Rancho Millbrae
  • Best Western Rancho
  • Best Western Rancho Inn
  • El Rancho Best Western
  • Best Western Millbrae
  • Best Western Plus El Rancho Hotel Millbrae
  • Best Western Plus El Rancho Inn And Suites
  • Millbrae Best Western
  • El Rancho Inn Signature Collection
  • SFO Airport Hotel El Rancho Inn Signature Collection
  • SFO Airport Hotel El Rancho Inn BW Signature Collection
  • SFO Airport Hotel, El Rancho Inn, BW Signature Collection Motel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.