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"Do not judge a book by its cover. The rooms are spacious and clean. " More

By a verified traveler on Sat 10 Jul 2021

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Hotel Description

Hotel perfectly located for exploring San Bruno

City center stay

At this San Bruno hotel, you'll be within 12 miles (20 km) of Ocean Beach and 16 miles (25 km) of San Francisco Zoo. University of California, San Francisco and Ghirardelli Square are within 16 miles (25 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. The front desk is staffed around-the-clock and free newspapers are on offer.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 31 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers. Housekeeping is available on request.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room May 29 - May 30

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Gateway Inn & Suites San Francisco SFO Airport ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Gateway Inn & Suites San Francisco SFO Airport

Everyone (11) Couples (3) Family (4)
1 out of 5
The door hardware was malfunctioning the whole time I was there. They did not offer a rebate nor did they offer a different room to stay in. Very disgusted with Gateway Inn on Camino Real in So San Francisco.

Posted by , from Boardman on Dec 1, 2021

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Comment from Hotel Management

Dec 1, 2021 by GWIAS

Hello Sherry, It is very disheartening to see a guest manipulate actual events at a property because they are disgruntled even thought the hotel did everything in their power to rectify the situation. You were offered a brand new room and an upgrade so the issue could have been resolved but you refused the offer and solution to the problem. Anyways, we do hope you find hotel better suited for you.

5 out of 5

Posted by on Nov 11, 2021

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Comment from Hotel Management

May 2, 2022 by Gateway Inn & Suites San Francisco Airport (SFO)

Thank you for staying with us and taking the time out to give us a review. As a small business it means the workd to us. We are so glad to see that you enjoyed your stay and had a great experience. Cleanliness is our top priority and we hope that it was reflected well during your stay. We hope to see you back again soon when you visit the San Francisco Bay Area and thank you so much for recommending us! Sincerely, Gateway Inn & Suites San Francisco Airport (SFO)

2 out of 5
The comforter had a hole in it the sheets and towels have stains on it

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 21, 2021 by Hotel Manager

Dear Guest, Thank you for choosing our hotel. We appreciate your comments and observations, as this helps us to implement corrections and improve our services. Please accept our apologies for the inconveniences caused to you, and rest assured your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Thank you again for your honest review. We hope that you will give us another opportunity and stay with us again in the future. Sincerely, Hotel Manager

5 out of 5
Do not judge a book by its cover. The rooms are spacious and clean.

Posted by on Jul 10, 2021

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4 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by Hotel Manager

Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 4-star rating. Your rating is very much encouraging and motivating for our hotel & staff. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!! Sincerely, Hotel Manager

5 out of 5
It was very nice! The jacuzzi tub was such a nice suprise.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 5, 2019 by GWIAS Management

Thank you so much for staying with us, we hope to see you again soon!

3 out of 5
Very clean rooms. Friendly staff. Thin walls. You can hear other toilets flush, thin walls. didn't get much sleep.You can hear every step that someone makes in the upper hotel room. Very nice place other than that.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 26, 2019 by Hotel Manager

Dear Guest, Thank you so much for your kind words about the experience and value we provide here in Hays. I'm so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

4 out of 5
Proximity to SFO, but it would be nice if they were more able to accommodate travelers with parking.

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 18, 2019 by Hotel Manager

Dear Guest, Thanks for your stay and choosing our hotel as it was convenient and close to your points of interest. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. At the same time, we are addressing your suggestion like accommodating more parking space for our guests. We look forward to seeing you back here soon. We look forward to your next stay. Sincerely, Hotel Manager

4 out of 5
Room was large, tasteful furnishings. Would rather have a small coffee maker rather than kerig pods.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 12, 2019 by Hotel Manager

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

5 out of 5
I t was so nice to finally get a room that we could be comfortable with the amenities we’re use to.

Posted by on May 2, 2019

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Comment from Hotel Management

May 7, 2019 by Hotel Manager

Dear Guest, Thanks for your exceptionally pleasant comments about our hotel amenities, facilities and more. We take real pride in serving guests well and try to make the guest experience as good as possible. I hope you will indeed be able to stay with us again in the future. You will be most welcome. Sincerely, Hotel Manager

About the Gateway Inn & Suites San Francisco SFO Airport

Location 516 El Camino Real, San Bruno, CA 94066

Property Features

WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly Gateway Inn & Suites San Francisco SFO Airport also features a vending machine, complimentary newspapers in the lobby, and an elevator. Limited free parking is available on a first-come, first-served basis. This San Bruno hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • Business center (24 hours)
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Train station: San Bruno Station (1.1 km / 0.7 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Gateway Inn & Suites San Francisco SFO Airport offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. This San Bruno hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gateway Inn Hotel San Bruno
  • Gateway San Bruno
  • Gateway Inn Hotel
  • Gateway Hotel San Bruno
  • Gateway Inn Suites Hotel
  • Gateway & Suites Francisco Sfo
  • Gateway Inn Suites San Francisco (SFO) Airport
  • Gateway Inn & Suites San Francisco SFO Airport Hotel
  • Gateway Inn & Suites San Francisco SFO Airport San Bruno
  • Gateway Inn & Suites San Francisco SFO Airport Hotel San Bruno

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.