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"Manager at restaurant very rude " More

By a verified traveler on Fri 11 Nov 2022

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Hotel Description

4-star hotel near San Francisco Bay

Near the airport

You'll be within half a mile (1 km) of San Francisco Bay and 2 miles (3 km) of Poplar Creek Golf Course with a stay here. Hillsdale Shopping Center is within 9 miles (15 km) and Chase Center is within 16 miles (25 km).

Free airport shuttle

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy free perks like WiFi in public areas and an area shuttle.

King Deluxe - No Resort Fee

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Feb 10 - Feb 11

One Queen Deluxe Access - No Resort Fee

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Bay View - No Resort Fee

Bed Count 1 King Bed Maximum Occupancy 3 Max

Parlor Suite - No Resort Fee

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Bay View - No Resort Fee

Bed Count 2 Full Beds Maximum Occupancy 4 Max

King Deluxe Bayview - No Resort Fee

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton San Francisco Airport Bayfront ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton San Francisco Airport Bayfront

Everyone (10) Couples (3) Family (4)
3 out of 5
Manager at restaurant very rude

Posted by , from Palmdale on Nov 11, 2022

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Comment from Hotel Management

Nov 11, 2022 by GM

I would like to thank our guests that take the time to complete a review. Guest feedback is extremely valuable and allows us to continue improving our guest experience.I apologize if any of our staff ever convey a rude attitude. Guests to our hotel deserves to be treated with warmth and respect as well as have the confidence they will engage with a professional and courteous staff.We will continue to strive to improve our guest experience. Regards,John C. Kellites / General Manager

3 out of 5
No mini fridge or microwave in room (odd). Linens not in great shape, tears in comforter. Booked a bay view room to be able to plane spot and was given a room in line with the bay shore, not a true bay view.

Posted by , from Galt on Oct 11, 2022

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Comment from Hotel Management

Oct 12, 2022 by GM

Thank you for taking the time to review your stay with us. Feedback from our guest provides extremely valuable information, helping us improve future guest experiences.I am sorry you did not enjoy the quality of our your bed linens. Thank you for letting us know the issues you encounter, we will work hard to improve. I do hope you will stop by and give us another try, I am confident you will not be disappointed.The team and I hope to see you again soon.Regards,John C. Kellites / General Manager

4 out of 5

Posted by on Aug 2, 2022

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5 out of 5
The staff was wonderful. The property very nice....welcoming feeling. Spacious lobby and rooms are very nicely appointed. Loved the stay

Posted by on Jul 22, 2022

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Comment from Hotel Management

Jul 23, 2022 by GM

Thank you for sharing your stay experience with us. It is wonderful to read you had a pleasant stay with us. You can be assured I will be sharing your kind words regarding our staff and hotel with the entire team. We hope to welcome you back again soon. Regards, John C. Kellites / General Manager

2 out of 5

Posted by on May 3, 2022

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4 out of 5
It was a convenient location and was clean.

Posted by on Mar 18, 2022

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Comment from Hotel Management

Mar 23, 2022 by GM

Thank you for sharing your stay with us. It is wonderful to hear you enjoyed your time with us. It is our goal to ensure all our guests leave feeling special and equally impressed with our service and cleanliness. We will continue to work towards this goal and do hope you come back to see us again soon. Regards, John C. Kellites / General Manager

2 out of 5
Hilton Hotel has some hidden fees unexpected like 20$ parking charge , also room had no fridge or microwave. Other hotels like Holiday inn express is much better and more amenities for the same price if not cheaper .

Posted by on Dec 20, 2021

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Comment from Hotel Management

Dec 21, 2021 by Front Desk

We apologize about the misunderstanding, but it is posted on our website of all parking and other fees that come with the hotel. We do appreciate your feedback and will share it with the hotel staff.

3 out of 5

Posted by on Nov 6, 2021

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5 out of 5

Posted by , from CHARLOTTE on Oct 10, 2021

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5 out of 5

Posted by on Sep 4, 2021

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About the Hilton San Francisco Airport Bayfront

Location 600 Airport Blvd, Burlingame, CA 94010

All-inclusive Details

  • Buffet-style meals included
  • All available beverages included

Property Features

Hilton San Francisco Airport Bayfront offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 11001 square feet (1022 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Hilton San Francisco Airport Bayfront. A roundtrip airport shuttle at scheduled times and an area shuttle are free. For a fee, parking is available. This 4-star Burlingame hotel is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 15 levels
  • 11001 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 1983
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Broadway Station (2.3 km / 1.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton San Francisco Airport Bayfront offers 400 accommodations with laptop-compatible safes and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6 AM to 11 AM.

Windows on the Bay - This restaurant specializes in American cuisine and serves breakfast only.

Fire Vine Grill and Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Market - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Golfing nearby
  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Bayfront Hotel San Airport Francisco
  • Hilton San Francisco Airport Bayfront
  • Hilton San Francisco Airport Bayfront Hotel Burlingame
  • Hilton San Francisco Airport Bayfront Hotel Burlingame
  • Hilton San Francisco Airport Bayfront Burlingame
  • Hotel Hilton San Francisco Airport Bayfront Burlingame
  • Burlingame Hilton San Francisco Airport Bayfront Hotel
  • Hilton San Francisco Airport Bayfront Hotel
  • Hotel Hilton San Francisco Airport Bayfront
  • Hilton San Francisco Bayfront
  • Hilton San Francisco Bayfront
  • Hilton San Francisco Airport Bayfront Hotel
  • Hilton San Francisco Airport Bayfront Burlingame
  • Hilton San Francisco Airport Bayfront Hotel Burlingame

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.