4.1 out of 5

"One of the beds mattresses and pillows smell like death even after they came in and change the sheets so they need to replace some pillows " More

By a verified traveler on Mon 03 Sep 2018

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Hotel Description

4-star beachfront property with 4 outdoor pools

Beachside getaway

Within 6 miles (10 km) of this Puerto Morelos property, you'll find Crococun Zoo and Ojo de Agua Beach. Puerto Morelos Town Square and San Jose Catholic Parish are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 9 restaurants. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Free Internet, sofa beds

Featuring conveniences like sofa beds and coffee/tea makers, the 591 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Furnished balconies, minibars, and room service are also available.

Junior Suite, Balcony, Garden View

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$252 per night

Privilege Junior Suite Ocean View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Privilege Junior Suite Garden Jetted Tub

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Daisy Junior Suite Familiar

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Daisy Junior Suite Familiar Sea View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Ocean Coral & Turquesa - All Inclusive ratings based on 111 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ocean Coral & Turquesa - All Inclusive

Everyone (36) Family (1)
4 out of 5
Nice hotel, close to beach. Great sandy beach, but for couple day was not cleaned from weeds and we had to go to the next resort to swim. Great specious room, but was leaking during rain time.

Posted by , from ca, us on Jan 29, 2019

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Comment from Hotel Management

Feb 16, 2019 by asist dir

Thank you very much for the score, Warm Regards Ocean Coral and Turquesa.

5 out of 5

Posted by on Jan 29, 2019

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Comment from Hotel Management

Feb 16, 2019 by asist dir

Thank you very much for the score, Warm Regards Ocean Coral and Turquesa.

5 out of 5
Hotel location was great - on the beach! Food was awesome - many choices! My children loved Daisy kids club! Nightly entertainment was spectacular - different theme every night, energetic, cool costumes! We'll be back!

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 23, 2019 by asist dir

Thank you very much for choosing our hotel for your past vacation. We are really happy to read that you and your familiy had a wonderful time in our resort. It is rewarding to know that our animacion staff contributed to make your vacation even better. We look forward for your future visit, we will be happy to host your family again. Best Regards, The Ocean Coral & Turquesa Team

4 out of 5
Beach front all inclusive. Beautifully maintained landscape, clean pools, palapas on beach. Several restaurants on site where no reservations are required (except for Asian). Coffee and ice cream shop was a pleasant treat. Rooms were clean and comfortable.

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 20, 2018 by asist dir

Thank you so much for choosing OCT as your hotel of destination in the Riviera Maya. It is great to read that you had such a great time in our resort. We would like to thank you for taking the time to leave your valuable comments on this page. And we look forward to receive you again in our hotel. Best Regards, The Ocean Coral & Turquesa Team

5 out of 5
This was hands down one of the best vacations I’ve had. Everything about this resort was amazing. It’s a LARGE resort that has so much to offer. The restaurants were amazing, the staff was super friendly and helpful, and the rooms were really clean and organized. It’s all u can eat food and drinks, they even have two ice cream bars out by the pool where u can eat ice cream all day. There were a ton of events going on everyday. My favorite was walking out to the stage by the bar and watching complete stranger salsa and sing karaoke together. The vibe was truly amazing. It felt soooo relaxing. I went here for my 24th birthday and I honestly never wanted to leave. Next time I go to Cancun this will definitely be my first pick. They also had room service all night and filled your fridge up everyday with a different verity of drinks. I loved it

Posted by , from Daytona beach on Nov 18, 2018

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Comment from Hotel Management

Nov 19, 2018 by asist dir

Thank you for having chosen Ocean Coral & Turquesa as the host for your past vacations and for sharing your experience with us. We are thrilled to know we were able to provide you with a great vacation experience, while enjoying our facilities and the great service provided by our staff. Thank you very much for your preference and for your kind comments; we look forward to host you again in the near future. Warm regards, The Ocean Coral & Turquesa Team

5 out of 5
An amazing hotel.... The restaurants are amazing especially the outdoor Italian... The spa could use some help but overall would recommend to anyone!

Posted by , from Grand Haven, MI on Nov 5, 2018

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Comment from Hotel Management

Nov 5, 2018 by asist dir

Dear Lindsey C, Thank you so much for choosing OCT as your hotel of destination in the Riviera Maya. It is great to read that you had such a great time in our resort. We are glad to know that you enjoyed our gastronomical offer in our different restaurants. We would like to thank you for taking the time to leave your valuable comments on this page. And we look forward to receive you again in our hotel. Best Regards, The Ocean Coral & Turquesa Team

5 out of 5
Beautiful resort on the beach! Friendly staff and a variety of restaurants to choose from each day. The all inclusive package was the best way to go! We would stay here again!

Posted by , from VA on Oct 29, 2018

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Comment from Hotel Management

Nov 2, 2018 by asist dir

Dear Cindy, Thank you so much for choosing OCT as your hotel of destination in the Riviera Maya. It is great to read that you had such a great time in our resort. We are happy to read that you chose to reserve our Privilege package and to be pampered with the special benefits and facilities it has to offer. We are glad to know that you enjoyed our gastronomical offer in our different restaurants. We would like to thank you for taking the time to leave your valuable comments on this page. And we look forward to receive you again in our hotel. Best Regards, The Ocean Coral & Turquesa Team

5 out of 5

Posted by , from Chicago on Oct 26, 2018

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Comment from Hotel Management

Nov 2, 2018 by asist dir

Muchas gracias por la puntuación, saludos cordiales Ocean coral y turquesa / Thank you very much for the score, Warm Regards Ocean Coral and Turquesa.

4 out of 5

Posted by on Oct 17, 2018

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Comment from Hotel Management

Oct 23, 2018 by asist dir

Muchas gracias por la puntuación, saludos cordiales Ocean coral y turquesa / Thank you very much for the score, Warm Regards Ocean Coral and Turquesa.

4 out of 5

Nice hotel and off the beach

One of the beds mattresses and pillows smell like death even after they came in and change the sheets so they need to replace some pillows

Posted by on Sep 3, 2018

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Comment from Hotel Management

Sep 7, 2018 by asist dir

First of all please let us thank you for choosing Ocean Coral & Turquesa as the host of your past vacation in the Riviera Maya. We really appreciate that you give us this feedback so that we get the chance to make our service offer even better. On the other hand, we are very glad to know that your, overall, you had a good time in our resort. Once again, we would like to thank you of having taken the time to post your valuable comments on this page. We hope that we will have a chance to host you again soon in our hotel. Best Regards, The Ocean Coral & Turquesa

About the Ocean Coral & Turquesa - All Inclusive

Location Super manzana 12, Lote 1-05, Puerto Morelos, QROO 77580

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Windsurfing equipment not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Room service during certain hours
  • Onsite live performances included
  • Theme parties included

Property Features

Ocean Coral & Turquesa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Ocean Coral & Turquesa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. This 4-star Puerto Morelos property is smoke free.

  • 591 guestrooms or units
  • 3 levels
  • 21 buildings
  • 9 dining venues
  • 5 bars or lounges
  • Built in 2008
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23.4 km / 14.5 mi)
  • Property shuttles: Shopping center shuttle
  • Parking: Free self parking

Room Amenities

Ocean Coral & Turquesa - All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony (furnished)
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Blue Moon - This restaurant serves dinner only.

Route 66 - This restaurant specializes in American cuisine and serves dinner only.

Ritratto D Italia - This restaurant specializes in Italian cuisine and serves dinner only.

Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only.

Room service (during limited hours) is available.

Nearby Activities

A private beach and outdoor tennis courts are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Parasailing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Pilates classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fitness classes on site
  • Basketball on site
  • Scooter/moped rentals on site
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: MXN 24.18 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Coral
  • Ocean Coral All Inclusive
  • Ocean Coral All Inclusive Puerto Morelos
  • Ocean Coral Puerto Morelos
  • Ocean Coral & Turquesa Hotel Puerto Morelos
  • Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
  • Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Ocean Coral Turquesa Puerto Morelos
  • Ocean Coral Turquesa
  • Ocean Coral And Turquesa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.