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"I did not like having my credit card charged an amount for incidentals and held for 7 days. They are making money off that --other facilities remove t ... " More

By a verified traveler on Wed 23 Oct 2019

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Hotel Description

Enjoy the free WiFi at this Durham hotel

Close to airport

At this Durham hotel, you'll be within half a mile (1 km) of Research Triangle Park and 3 miles (5 km) of Herndon Hills Farm. Streets at Southpoint Mall and Parkside Town Commons are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. Express check-out, dry cleaning, and luggage storage are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 94 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$62* Per night/room Nov 9 - Nov 10

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking (No Pets)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Research Triangle Park ratings based on 11 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Research Triangle Park

Everyone (1) Business (1) Family (3)
3 out of 5
I did not like having my credit card charged an amount for incidentals and held for 7 days. They are making money off that --other facilities remove the hold immediately. Whats the deal

Posted by on Oct 23, 2019

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3 out of 5
I arrived at 3:20 pm on a Saturday. Check-in was suppose to be 3:00 pm however my room was not ready. The Front Desk attendant was quick to put me in another room as I needed to quickly get dress for a Class Reunion. The air conditioning in the room worked minimally at best. The rooms are dated and not kept up but are clean. I had a king bed and it was quite comfortable. The breakfast was good...the area they have it in is just way too tight! Over all I give this property 2 1/2.

Posted by on Sep 30, 2019

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3 out of 5
The room was clean however there was crumbling sheetrock on the ceiling and the wall showed signs of a covered up repair. Lastly, I wasn’t told in advance that there would be a $100 hold on my card for incidentals. I was told upon checkin which was too late to consider going to another hotel.

Posted by on Sep 29, 2019

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4 out of 5

Comfort Inn - Research Triangle Park

Pros: Timely, good breakfast
Cons: A second TV in the breakfast area, and someone to make sure it is on to news in the morning
Location: N/A
There are several pluses, it is close to the interstate, it is close to the research triangle area, in particular the EPA campus. The breakfast was adequate, changed slightly daily and opened at 6am everyday on time. The area is not the best to speak of for facilities, but there are other restaurants in the overall area. There is free parking. For the better price, it is more than adequate.

Posted by , from Arlington, VA on May 5, 2015

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2 out of 5

Poor guest services

Poor breakfast but the did refund me $ 11.00. Very unhelpful front desk staff. Did not know how far or directions to UNS for graduation . Keys had to be re set for everyone on second day . Broken mirror in room and generally rundown look and feel.

Posted by , from NC on May 17, 2013

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3 out of 5

Would inspect the room prior to staying again

The front desk service was good and the breakfast food and area was very nice. Unfortunately, that was the best part of the hotel. 1st room on the ground floor was unacceptable. It smelled like a musty basement, the fan in the bathroom did not work and there was obvious mold on the wall in the bathroom. The room was clean but that was all. Upon request the front desk changed my room, and wrote down what the problems were. At least they were very accomodating and friendly and offered to change the room with no argument or question. The 2nd room was much nicer, but there were still some issues. The safe was locked and unusable, and even though I reported it on Saturday it was not fixed before I checked out on Monday. The air conditioner vent was disgusting, covered in dust and possibly mold. The rooms on the 2nd floor were nicer than those on the first floor, nicer furniture, tv. The beds were very very comfortable. The free wireless internet was a nice perk. All I really look for in a hotel room is a clean comfortable room. I priced out hotels in the area and thought the price on this one which included breakfast was a good value. With a little more attention to detail this could be a nice place to stay. Hopefully, they fixed the problems once they were reported. I guess I'll never know.

Posted by on Sep 26, 2009

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3 out of 5

too expensive

very small room. i have stayed at way bigger places for less. breakfast was good.

Posted by on May 17, 2009

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5 out of 5

Will stay again.....

Overall they get an A rating. My only complaint is that the breakfast area was short seated for the number of guest that were there. They appeared to be really busy hotel, which I wouldn't expect during this economy. I actually took my breakfast in the business center and checked my email while I ate. Room was clean and front desk staff made me feel comfortable. I will stay again when I return to RTP.

Posted by on Mar 25, 2009

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1 out of 5

Not so satisfied

This hotel turned out to be quite a disappointment. We started off in one room which smelled like smoke and men's cologne, which was supposed to be a non-smoking room. This room also did not have a smoke alarm. We asked if the front desk had frebreeze or something else that could get rid of the smoke smell as well as a smoke detector. The front desk was not helpful with these requests. We eventually requested a room change. The 2nd room had dirty towels still in the bathroom and a clogged drain. This room also had no hot water during the morning and other guests shared this problem as well. There is also a train that runs by the hotel. We also needed to use the laundry facilities and it took 90 minutes to dry our clothes. The lady at the front desk was on the phone with a personal call all 5 times that we went to request assistance. Overall, this hotel was definitely not up to average standards.

Posted by on Dec 7, 2008

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5 out of 5

Comfort Inn

Quiet, good location, we stayed for three nights, each day we had fresh sheets, towels, cleaned, as if we were new boarders each day. Courteous hosts.

Posted by on Aug 9, 2008

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About the Comfort Inn Research Triangle Park

Location 4507 NC Hwy 55, Durham, NC 27713

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A free manager's reception is offered. Event space at this hotel measures 432 square feet (40 square meters). The business-friendly Comfort Inn Research Triangle Park also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Durham hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • 432 sq ft of conference space
  • 40 sq m of conference space
  • Manager's reception (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Research Triangle Park offers 94 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Durham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Maximum 2 per room (weight limit: 30 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Research Triangle Park
  • Comfort Inn Research Triangle Park Durham
  • Comfort Inn Research Triangle Park Hotel
  • Comfort Inn Research Triangle Park Hotel Durham
  • Comfort Inn Durham
  • Comfort Inn Rtp Hotel Durham
  • Durham Comfort Inn
  • Comfort Research Triangle Park
  • Comfort Inn Research Triangle Park Hotel
  • Comfort Inn Research Triangle Park Durham
  • Comfort Inn Research Triangle Park Hotel Durham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.