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Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive

Aerial view
Property video
10 restaurants, Asian cuisine
On the beach, white sand, beach umbrellas, beach towels
Premium bedding, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub

Explore the area

View in a map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite Junior with Garden View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Garden View

  • 667 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Garden View

  • 667 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

View all photos for Suite Junior with Pool View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Pool View

  • 688 sq ft
  • Sleeps 4

View all photos for Suite Junior with Pool View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Pool View

  • 688 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • 667 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

View all photos for Suite Master with Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Master with Ocean View

  • 1097 sq ft
  • Sleeps 2

View all photos for Suite Master with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Master with Ocean View

  • 1377 sq ft
  • Sleeps 4

View all photos for Junior Suite Tropical View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Tropical View King

7.8 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Premium bedding, minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front King

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Pool View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Double

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Water Park View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Water Park View Double

  • 1 bedroom
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite Water Park View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Water Park View King

  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite -5 guests- Junior with Pool View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Family Suite -5 guests- Junior with Pool View

  • 667 sq ft
  • Sleeps 5

View all photos for Family Suite -5 guests- Junior with Pool View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Family Suite -5 guests- Junior with Pool View

  • 667 sq ft
  • Sleeps 5

View all photos for Suite Master

Premium bedding, minibar, in-room safe, desk

Suite Master

  • 1377 sq ft
  • Sleeps 4

View all photos for Suite Junior

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior

  • Sleeps 3

View all photos for Suite Junior

Premium bedding, minibar, in-room safe, desk

Suite Junior

  • Sleeps 4

About the neighborhood

Puerto Morelos

On the beach.Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Petempich Bay and 2 miles (3 km) of Puerto Morelos Beach. Ojo de Agua Beach is within 6 miles (10 km) and Moon Palace Golf Club is within 9 miles (15 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.3 miles
  • Petempich Bay - 6 min drive - 1.4 miles
  • Puerto Morelos Beach - 7 min drive - 2.2 miles
  • Ojo de Agua Beach - 10 min drive - 4.0 miles
  • Puerto Morelos Town Square - 10 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Swim Up Bar - ‬16 min drive
  • ‪Bistro El Beso - ‬17 min drive
  • ‪Blue Moon - ‬16 min drive
  • ‪Route 66 - ‬16 min drive
  • ‪Villa Marina - ‬17 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Puerto Morelos Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Puerto Morelos Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 9 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this property measures 51000 square feet (4738 square meters) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness center are also featured at the luxury Dreams Puerto Morelos Resort & Spa - All Inclusive. Free self parking is available. A complete renovation of Dreams Puerto Morelos Resort & Spa - All Inclusive was completed in September 2021.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 438 guestrooms or units
  • 10 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 51000 sq ft of conference space
  • 4738 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Dreams Puerto Morelos Resort & Spa - All Inclusive offers 438 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Dreams Riviera Cancun Resort & Spa - All Inclusive
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,416 reviews
$382 nightly
The price is $382
Dec 16 - Dec 17
Total with taxes and fees
Dreams Riviera Cancun Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1300 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Dreams Puerto Morelos Resort & Spa - All Inclusive to the airport?

Dreams Puerto Morelos Resort & Spa - All Inclusive is 15.6 mi (41-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Puerto Morelos Resort & Spa - All Inclusive?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Dreams Puerto Morelos Resort & Spa - All Inclusive on Dec 16, 2025 start from $350.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Puerto Morelos Resort & Spa - All Inclusive.

How close is Dreams Puerto Morelos Resort & Spa - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Dreams Puerto Morelos Resort & Spa - All Inclusive offer free breakfast?

Dreams Puerto Morelos Resort & Spa - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Dreams Puerto Morelos Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dreams Puerto Morelos Resort & Spa - All Inclusive?

This property offers free self parking.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a pool?

Dreams Puerto Morelos Resort & Spa - All Inclusive features 9 outdoor pools and a children's pool.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a restaurant?

Dreams Puerto Morelos Resort & Spa - All Inclusive is home to Miyako, which features Asian cuisine.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a spa?

This property has a spa, which features deep-tissue massages, aromatherapy, and body treatments.

How close is Dreams Puerto Morelos Resort & Spa - All Inclusive to downtown Puerto Morelos?

Dreams Puerto Morelos Resort & Spa - All Inclusive is 3.4 mi away from Puerto Morelos.

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 571 out of 1347 reviews
Rating 8 - Good. 334 out of 1347 reviews
Rating 6 - Okay. 197 out of 1347 reviews
Rating 4 - Poor. 112 out of 1347 reviews
Rating 2 - Terrible. 133 out of 1347 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca, Columbia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, they really go above any other resorts we have been to.
Stayed 7 nights in Sep 2025

10/10 Excellent

HUIJUN, Etobicoke

Stayed 5 nights in Sep 2025

10/10 Excellent

vinh

Stayed 4 nights in Jul 2025

10/10 Excellent

Katerine, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in great conditions. We loved the food, the cleanliness, the staff. The boy issue is that the road to access the property is in poor condition.
Stayed 5 nights in Aug 2025

4/10 Poor

Rahima

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didn’t like it that much
Stayed 4 nights in Aug 2025

8/10 Good

Yuechang

Liked: Staff & service, amenities, property conditions & facilities
good overall, cannot call uber
Stayed 1 night in Sep 2025

10/10 Excellent

Jaspreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything else is great. Only elevators need to be improved and it would better with air conditioning in the lobby.
Stayed 5 nights in Aug 2025

2/10 Terrible

Piro

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There is no beach in this property, they advertise as having one but it is not true. They need to update their description on the site and pictures as well as it is very misleading. Not much to do since there is no other resorts around the area. They have handful of pools, a-la- carry restaurants were closed as they were on their slow season. We were there the first week of September. How much money it cost to stay at this “resort” might as well go somewhere else, where you will have more amenities (such beach, restaurants) don’t waste your money and time in here.
Stayed 2 nights in Sep 2025

8/10 Good

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Liah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have 5 different restaurants and food was good.
Stayed 4 nights in Aug 2025

6/10 Okay

xian yun, brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Tiara, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Dennis was amazing he helped with our items and to the room. And the spa was amazing as well. The food A plus!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nishan, Airdrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a reasonable price.
Stayed 5 nights in Aug 2025

8/10 Good

yoke yee, Brooklyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and quiet,staff so nice and polite.
Stayed 3 nights in Aug 2025

10/10 Excellent

RAENA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this place all around 5 stars! When we first arrived, they greeted us with drinks. Took our bags while we checked in. Check-in was sooo smooth, they offered more drinks and snacks for my kids. I am terrible with names, not because they aren’t memorable it’s just a personal thing. But I want to say Frida help check me and my kids in. We got a personal assistant for the whole time we stayed there, her name is Cindy. And she was awesome. She kept in touch daily giving me all the info on whats happening on the resort grounds. Which was a plus, so any activities for me or my kids to do, she already gave us a time and place which was super helpful. Cindy also made reservations for us. She was overall beyond amazing. The food was great at every location, I must say even the buffet food, was good. The staff was great, all around the pool, at the bars, in the restaurants everyone was amazing. The shows they put on, are great, and a must see. Def worth catching them if you can. This place is also very family and kids friendly I love that. The down side to this whole experience is the beach, so this side of the beach is clearly not for swimming. Not much of a view either. But if you’re okay with not being by the beach than this place is totally for you. Also the road driving up to the Hyatt is rough, def needs to fix. Since I had such an amazing experience I can put that all to the side and say this place is worth every penny. I would definitely go back!
Stayed 5 nights in Aug 2025

6/10 Okay

Tasaundra

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer Felicia Rosario

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very clean. I loved that no reservations were required for any of the restaurants. The food at the specialty restaurants was very good. The drinks were also great — be sure to ask for a Flor de Jamaica margarita at the main bar, you’ll love it! A special shout-out to Freydy, the bartender at Infusion,Avid at the pool bar for his excellent service, and to our butler Didier — They were outstanding. Overall, the staff was very friendly and attentive. I would rate the buffet a 6/10. During my 7-night stay, the breakfast options were the same every day. It would be nice to see more variety.
Stayed 7 nights in Aug 2025

10/10 Excellent

Xavier

Liked: Cleanliness, amenities
It was awesome
Stayed 3 nights in Aug 2025

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was beautiful food was ok but the road to get to the resort was absolutely treacherous so prepare for that so bumpy lolll . The alcohol in the resort is cheap so don’t expect much also the beach was closed because of the seaweed but overall the trip was amazing first time in mexico and i loved it !
Stayed 4 nights in Aug 2025

2/10 Terrible

Vasti Galvez

Stayed 7 nights in Aug 2025

4/10 Poor

Mirgen

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
H
Stayed 7 nights in Aug 2025

2/10 Terrible

Sunil Ashoka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been travelling Hyatt ziva over 10 years this a terrible hotel I ever visited. Never recommend
Stayed 7 nights in Aug 2025

10/10 Excellent

Sylvester, Cockeysville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was helpful and accommodating throughout the stay.
Stayed 3 nights in Aug 2025

2/10 Terrible

Rochelle

Disliked: Cleanliness
Stayed 5 nights in Aug 2025

4/10 Poor

Maria Elena Zavala De

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2025