Hyatt Ziva Riviera Maya - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

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9 outdoor pools, cabanas (surcharge), pool umbrellas
10 restaurants, Asian cuisine
10 restaurants, Asian cuisine
5 bars/lounges, 3 poolside bars, swim-up bar
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub

Explore the area

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Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪7 min drive‬
  • Place, Puerto Morelos Town Square
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Water Park View Family Junior Suite King

  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed

Water Park View Family Junior Suite Double

  • 1 bedroom
  • Park view
  • Sleeps 5
  • 2 Double Beds

Club Ocean Front Junior Suite Pool View King

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Ocean Front Junior Suite Pool View Double

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Tropical View Junior Suite Double

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

8.4 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Tropical View Junior Suite King

7.8 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Club Master Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Ocean Front Master Suite

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean Front Junior Suite King

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Ocean Front Junior Suite Double

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Ocean View Junior Suite King

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite Double

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Roof Top Master Suite

  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Ocean View

  • 688 sq ft
  • Ocean view
  • Sleeps 4

Suite Junior with Garden View

  • 667 sq ft
  • Sleeps 4

Suite Master

  • 1377 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Ocean view
  • Sleeps 4

Suite Junior

  • Sleeps 3

Suite Junior with Ocean View

  • 688 sq ft
  • Ocean view
  • Sleeps 4

Suite Master with Ocean View

  • 1377 sq ft
  • Ocean view
  • Sleeps 4

Family Suite -5 guests- Junior with Pool View

  • 667 sq ft
  • Sleeps 5

Suite Junior with Pool View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Ocean view
  • Sleeps 4

Suite Junior with Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 4

Suite Master with Ocean View

  • 1097 sq ft
  • Ocean view
  • Sleeps 2

Suite Junior with Garden View

  • 667 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Ocean view
  • Sleeps 4

Suite Junior

  • Sleeps 4

Family Suite -5 guests- Junior with Pool View

  • 667 sq ft
  • Sleeps 5

Suite Junior with Pool View

  • 688 sq ft
  • Sleeps 4

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About the neighborhood

Puerto Morelos

On the beach.Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Petempich Bay and 2 miles (3 km) of Puerto Morelos Beach. Ojo de Agua Beach is within 6 miles (10 km) and Moon Palace Golf Club is within 9 miles (15 km).

What's nearby

  • Petempich Bay - 6 min drive - 1.4 miles
  • Puerto Morelos Beach - 7 min drive - 2.2 miles
  • Crococun Zoo - 8 min drive - 3.1 miles
  • Ojo de Agua Beach - 10 min drive - 4.0 miles
  • Puerto Morelos Town Square - 10 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Bistro El Beso - ‬17 min drive
  • ‪Swim Up Bar - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Mike's Coffee - ‬16 min drive
  • ‪Villa Marina - ‬17 min drive

About this property

Hyatt Ziva Riviera Maya - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Hyatt Ziva Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hyatt Ziva Riviera Maya - All Inclusive, you'll find a full-service spa, a complimentary water park, and 9 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this property measures 51000 square feet (4738 square meters) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness center are also featured at the luxury Hyatt Ziva Riviera Maya - All Inclusive. Free self parking is available. A complete renovation of Hyatt Ziva Riviera Maya - All Inclusive was completed in September 2021.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 438 guestrooms or units
  • 10 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 51000 sq ft of conference space
  • 4738 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Hyatt Ziva Riviera Maya - All Inclusive offers 438 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

Property amenities

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: MXN 1300 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Hyatt Ziva Riviera Maya - All Inclusive to the airport?

Hyatt Ziva Riviera Maya - All Inclusive is 15.6 mi (41-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Ziva Riviera Maya - All Inclusive?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Riviera Maya - All Inclusive on Oct 24, 2025 start from $258.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Ziva Riviera Maya - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Ziva Riviera Maya - All Inclusive.

How close is Hyatt Ziva Riviera Maya - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hyatt Ziva Riviera Maya - All Inclusive offer free breakfast?

Hyatt Ziva Riviera Maya - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Hyatt Ziva Riviera Maya - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hyatt Ziva Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Ziva Riviera Maya - All Inclusive?

This property offers free self parking.

Does Hyatt Ziva Riviera Maya - All Inclusive have a pool?

Hyatt Ziva Riviera Maya - All Inclusive features 9 outdoor pools and a children's pool.

Does Hyatt Ziva Riviera Maya - All Inclusive have a restaurant?

Hyatt Ziva Riviera Maya - All Inclusive is home to Miyako, which features Asian cuisine.

Does Hyatt Ziva Riviera Maya - All Inclusive have a spa?

This property has a spa, which features facials, deep-tissue massages, and body treatments.

How close is Hyatt Ziva Riviera Maya - All Inclusive to downtown Puerto Morelos?

Hyatt Ziva Riviera Maya - All Inclusive is 3.4 mi away from Puerto Morelos.