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Twin Mountain Inn & Suites

2-star property
3929 South River Road, Pigeon Forge, TN 1-855-201-7819
4.9 out of 5
Exceptional!
See all 22 travelocity Reviews

"The place was very nice, clean and the staff was very friendly and ready to solve any issues. Next time going back to Pigeon Forge this is my place to ... " More

By a verified traveler on Tue 20 Dec 2022

Points Of Interest

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Hotel Description

Hotel near Dolly Parton's Stampede Dinner Attraction in Pigeon Forge

On river

A stay at this hotel places you within half a mile (1 km) of Dolly Parton's Stampede Dinner Attraction and 3 miles (5 km) of Island at Pigeon Forge. Titanic Museum and Dollywood are also within 6 miles (10 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A fireplace in the lobby and a safe deposit box are also provided.

2 Queen Beds, Fireplace, Private Balcony on River

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$74* Per night/room Jan 30 - Jan 31

1 King Bed with Sofa bed, Fireplace, Jetted Tub, Private Balcony on River

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Queen Beds, Fireplace, Private Balcony on River (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Twin Mountain Inn & Suites ratings based on 22 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Twin Mountain Inn & Suites

Everyone (4) Couples (9) Family (8)
5 out of 5
The place was very nice, clean and the staff was very friendly and ready to solve any issues. Next time going back to Pigeon Forge this is my place to stay and recomend.

Posted by on Dec 20, 2022

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Comment from Hotel Management

Dec 20, 2022 by Twin Mountain Inn & Suites

Dear Antonio, Thank you for being our guest and for your wonderful review!Your kind comments will be shared with the team as we always do our very best to provide a great stay to all of our guests. Your recommendations are definitely appreciated and we hope to welcome you back again soon.Sincerely,Twin Mountain Inn & Suites

5 out of 5
Quiet location, nice staff, good breakfast, clean and spacious rooms. I couldn’t ask for anything more when away from home.

Posted by on Nov 12, 2022

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Comment from Hotel Management

Nov 12, 2022 by Twin Mountain Inn & Suites

Dear Faith, Thank you for being our guest and for sharing your kind feedback!We are thrilled you enjoyed your stay with us and we hope to welcome you again the next time you are in Pigeon Forge. Sincerely,Twin Mountain Inn & Suites

5 out of 5
The staff were super friendly, easy parking and super clean! Cant wait to go back!

Posted by on Oct 30, 2022

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Comment from Hotel Management

Oct 31, 2022 by Twin Mountain Inn & Suites

Dear Andrea, Thank you for your amazing review. You don't know how much your fantastic feedback means to us here! We also can't wait to welcome you back!Sincerely,Twin Mountain Inn & Suites

5 out of 5
Clean. Nice. Would definitely stay again

Posted by on Oct 3, 2022

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Comment from Hotel Management

Oct 4, 2022 by Twin Mountain Inn & Suites

Dear Matt, It was great having you as our guest and even better knowing that you enjoyed your stay. Thank you for taking the time to share your feedback. We hope to see you again soon.Sincerely,Twin Mountain Inn & Suites

5 out of 5
Great hotel. Rooms are wonderful. The air conditioner was very loud. I will be back next time to stay longer

Posted by , from TUCSON on Jul 4, 2022

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Comment from Hotel Management

Jul 4, 2022 by Twin Mountain Inn

Dear Jennettey, Thank you for being our guest and for taking a moment to share your great overall experience. We definitely look forward to welcoming you back again next time. Sincerely, Twin Mountain Inn & Suites

5 out of 5
This was a very peaceful place to stay. It was great looking out onto the river and watching the ducks and geese below. Staff was very friendly. Premises were very clean and well kept.

Posted by on Jun 4, 2022

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Comment from Hotel Management

Jun 13, 2022 by Twin Mountain Inn

Dear Matthew, Thank you for being our guest and for taking a moment to share your kind feedback with us! We are thrilled you enjoyed your stay and your wonderful review has been shared with the entire team as it has brought them many smiles. We hope to see you again soon. Sincerely, Twin Mountain Inn & Suites

5 out of 5
Nice rooms and view of river

Posted by on Feb 4, 2022

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Comment from Hotel Management

Feb 5, 2022 by Twin Mountain Inn

We are so happy to find that you enjoyed your room and the beautiful views Suzane! It was a pleasure hosting you and we hope to welcome you again soon. Sincerely, Twin Mountain Inn & Suites

3 out of 5
No one serviced our room during our stay.

Posted by on Dec 13, 2021

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Comment from Hotel Management

Dec 14, 2021 by Twin Mountain Inn

Dear Kevin, Thank you for being our guest and for taking a moment to share your feedback with us. Please accept our apologies for anything that has not made your stay fully enjoyable. There can be a number of reasons your room was not serviced such as pets in the room, do not disturb signs ect. Please know that our front desk staff is always available 27/4 and is happy to assist in providing our guests a wonderful stay. We hope that you will still consider us in the future as we will do what we can to provide you with a great stay. Sincerely, Twin Mountain Inn & Suites

5 out of 5
Beautiful view of the Pigeon River from our balcony and the lovely fireplace in our room! Room was exceptionally clean are recently remodeled😃

Posted by on Nov 15, 2021

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Comment from Hotel Management

Nov 16, 2021 by Twin Mountain Inn

Thank you for your kind comments, Donald! It was great having you as our guest and we are so happy to find that you enjoyed the beautiful views and clean room! We hope that your travels will bring you back for another stay again. Sincerely, Twin Mountain Inn & Suites

4 out of 5
Large rooms, comfortable, good free breakfast.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 8, 2021 by Twin Mountain

Dear Faith, Thank you for being our guest and for taking a moment to share your feedback with us! We are so glad to find that you enjoyed your stay and hope that you will be back. Sincerely, Twin Mountain Inn & Suites

About the Twin Mountain Inn & Suites

Location 3929 South River Road, Pigeon Forge, TN 37863

Property Features

Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Twin Mountain Inn & Suites. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 1 building
  • 50 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Twin Mountain Inn & Suites offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Fireplace
  • Private balcony or patio
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property cannot accommodate parking for large vehicles, including RVs, buses, boats, or trailers.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Twin Mountain Inn Pigeon Forge
  • Twin Mountain Inn
  • Twin Mountain Pigeon Forge
  • Twin Mountain Inn & Suites Hotel
  • Twin Mountain Inn/ Hotel Pigeon Forge
  • Twin Mountain Hotel
  • Twin Mountain Inn & Suites Pigeon Forge
  • Twin Mountain Inn & Suites Hotel Pigeon Forge

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.