Posted Oct 29, 2016 on Expedia
According to Expedia, we were supposed to have free internet at the hotel. When we arrived, we were told since we were only there for 1 night, there would be an extra charge. Not a big deal, but good to know.
Also, the room had an awful smell to it when we arrived. We opened the window and patio door to let it air out.
Comment from Hotel Management
Nov 4, 2016 by westgate_customercare , Hotel Management
Your comments are appreciated. We always recommend that our guests bring their confirmation letters with them to check-in, to ensure that there are no issues upon arrival. We never intend to inconvenience you in any way, and hope that any additional concerns were addressed by our staff. It would be a great pleasure if you allowed us another chance to better impress you in the time coming.