Ratings based on 349 Guest Reviews

Hear it directly from our travelers
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
by Jimmy N

Excelente

Posted Oct 30, 2015 on Hotels
Todo de emaravilla, muy bien ubicado. Excelente precio calidad. De verdad muy muy muy satisfecho
Comment from Hotel Management
Jan 23, 2016 by GuestRelations, Hotel Management
Le agradecemos por sus amables comentarios de hospedaje. ¡Será un placer recibirlo en su próxima visita a Orlando! >M.B
4 out of 5
Recommended
for Getaway With Friends
by Julio

Posted Oct 27, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by GuestRelations, Hotel Management
Thank you for visiting the Westgate Leisure Resort. We are thrilled you enjoyed your stay with us and hope to see you again the next time you are in the area! Sincerely, Anja
2 out of 5
by A traveler

TOO NOISY! YOU HEAR EVERYTHING!

Posted Oct 26, 2015 on Expedia
Pros: NOTHING
Cons: EVERYTHING
Location: GOOD LOCATION
REALLY NOISY! YOU HEAR EVERYTHING! IT SEEMS THEY WERE DOING CONSTURCTION. ALSO FIRST THING SUNDAY MORNING THE GUY WAS OUTSIDE OF OUR WINDOW WITH A LEAF BLOWER! I WILL NEVER GO BACK!
Comment from Hotel Management
Oct 30, 2015 by Westgate Resorts, Hotel Management
Thank you for your review. We do apologize for any disturbance caused by our maintenance a facilities teams. It is certainly not our intent to disrupt guests as we work to keep the resort in order. We have guests that return to stay over and over again, because our resort amenities and exceptional customer service far outweigh any minor issues with early morning noise. We sincerely hope you will be one of them! Sincerely, Anja
3 out of 5
Recommended
for Couples
by Bryan

Posted Oct 20, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by GuestRelations, Hotel Management
Thank you for choosing to visit the Westgate Leisure Resort. We trust you enjoyed your stay and hope to see you again soon! Sincerely, Anja
2 out of 5
by A traveler from fl

I thought bit was better by thebpics but it wasent

Posted Oct 19, 2015 on Expedia
Pros: The staff was super nice
Cons: Be cleaner
Location: By SeaWorld like 5min from it
Bathroom was tiny and the bathroom was not clean, it had hair in the shower,I was so grossed out , staff was super nice and bed was good. I just wished I had Lysol to clean it. Regret paying 150.00
Comment from Hotel Management
Oct 26, 2015 by westgate_customercare, Hotel Management
Thank you for taking the time to write a review of your stay. We are saddened to hear that your room was not cleaned properly. Cleanliness is a priority, and this was not done to our standard. We have taken note of this issue and will let the resort housekeeping team know. We hope to have another chance to provide you with a wonderful stay. Ray
5 out of 5
Recommended
for Everyone
by A traveler from Land O Lakes, Fl

Larger than expected, very clean and comfy

Posted Oct 18, 2015 on Expedia
Pros: Off the beaten path
Cons: Maybe a closer place for dinner and a drink
Location: went to SeaWorld and ate dinner at TGI Fridays
we only stayed one night but would certainly book again as the room was large enough for family and convenient with full kitchen. Nice place to spend a few days. Would like to have a chance to stroll along the waterside and just enjoy the beautiful outdoors
Comment from Hotel Management
Jan 29, 2016 by westgate_customercare, Hotel Management
Thank you for posting great review of your stay. We are glad to hear that you enjoyed our location perfect to enjoy all of the area attractions. The next time you’re in town; we would love to exceed your expectations once again. Ray
5 out of 5
Recommended
for Couples
by A traveler

Perfect Couple Stay

Posted Oct 16, 2015 on Hotels
Pro:Perfect stay for me and my girlfriend Con: The weekend we came the jacuzzi was "out of order"
Comment from Hotel Management
Dec 19, 2015 by GuestRelations, Hotel Management
We are honored you chose to stay with us! We are happy to hear you had a great time! The next time you’re in town; we would love to exceed your expectations once again. Ray
5 out of 5
Recommended
for Families
by Not Provided from Orange Park, FL

AWESOME!

Posted Oct 15, 2015 on Hotels
Great atmosphere, will absolutely return.
Comment from Hotel Management
Dec 19, 2015 by GuestRelations, Hotel Management
Thank you for sharing your vacation experience with us. It gives us great pleasure to know you enjoyed your time with us and the atmosphere we offer all our guests. We would love to have you back again next time you're in Orlando! Ray
4 out of 5
Recommended
for Families
by Malisa from USA

Comfy

Posted Oct 14, 2015 on Hotels
This was an over night stay and it was very comfortable it's very much a home away from home. The only down side you need to pay for WIFI, it should be free.
Comment from Hotel Management
Dec 19, 2015 by GuestRelations, Hotel Management
Thank you for posting a great review of your stay. We are proud to offer Wi-Fi on property. This service is free to all of our owners, but is still accessible to all other guests for a fee which can be settled at the front desk. We apologize if this caused any inconvenience during your stay. We hope that this will not prevent you from staying with us once again. Ray
3 out of 5
Recommended
for Families
by Magdalena from Tampa

Not worth the money

Posted Oct 14, 2015 on Hotels
It's definitely NOT what I expected for a Westgate Resort! Kitchen was tiny and living space as well! Felt very crowded! Not to mention it's mixed with apartments ?! Very weird! Anyways too expensive for what you get! Guess it is ok for a night but I won't be coming back!
Comment from Hotel Management
Dec 19, 2015 by GuestRelations, Hotel Management
Thank you so much for your feedback. We are disappointed that we were unable to "wow" you during your stay with us and that you felt our amenities were not up to standards. We value all guest feedback, as it gives us a chance to see what areas to focus on to make our guests' have a better experience. We hope you will stay with us again and allow us the opportunity to not just meet but exceed your expectations. Ray