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"The shower was leaking the entire time. " More

By a verified traveler on Mon 12 Apr 2021

Hotel Description

Hotel near Florida Mall in Orlando

In shopping district

You'll be within 3 miles (5 km) of Florida Mall and 6 miles (10 km) of Orlando Regional Medical Center with a stay here. Orlando Watersports Complex and Winnie Palmer Hospital for Women and Babies are also within 6 miles (10 km).

Business services

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a computer station, and luggage storage are also offered.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer WiFi and LCD TVs with cable channels. Room service, coffee/tea makers, and free local calls are also available.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$93* Per night/room Aug 9 - Aug 10

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Airport Inn & Suites ratings based on 37 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Airport Inn & Suites

Everyone (17) Couples (3) Family (15)
5 out of 5
Nice place to stay.

Posted by on Jul 23, 2021

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Comment from Hotel Management

Jul 25, 2021 by Front Desk

We are happy to have provided a satisfactory service. We hope to see you again

2 out of 5
One of the beds was wet,asked for new bed pad and sheets. Used hair dryer to dry bed ,then made it up after was given bed pad and sheet. Fro desk clerk was great.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 25, 2021 by Marlen Alonso.

We apologize for the inconvenience you experience during your stay.

5 out of 5
Quiet and nice

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by Front Desk TGea

We appreciate you choosing to stay at Best Western Airport Inn & Suites during your recent travels!

2 out of 5
Only thing was good was the hotel was clean

Posted by on May 19, 2021

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Comment from Hotel Management

May 19, 2021 by Marlen Alonso

Thank you for staying with us.

4 out of 5
The shower was leaking the entire time.

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 15, 2021 by Marlen Alonso

Thank you for staying with us.

4 out of 5

Posted by on Jun 3, 2020

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Comment from Hotel Management

Jun 4, 2020 by Marlen Alonso

Thank you for your feedback.

4 out of 5
Staff was excellent about offering help to meet needs of the guest.

Posted by , from Weathersfield, VT on Feb 12, 2020

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Comment from Hotel Management

Feb 17, 2020 by Marlen Alonso

Thank you for staying with us.

3 out of 5

Posted by on Jan 31, 2020

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Comment from Hotel Management

Jan 31, 2020 by Marlen Alonso

Thank you for staying with us. Best regards.

4 out of 5
The property was getting the driveway resurfaced and the staff was very accommodating to the guest to work around that construction

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 7, 2020 by Debra

Good to hear our staff was putting hospitality and guests needs first! Thank you for your review.

2 out of 5
First room 109 a/c did not function. Maintenance was called. The technician came right away, but there was a language barrier and he did not seem to happy to be bothered. Asked to change room was transferred to room 201. Upon entering the room it smelled of mold and there was candy on the floor from previous guests. The shower would not shut off so we listened to water run all night. The breakfast area was so small and packed we had to go to waffle house across the street. Overall not a good experience at all.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by The Management

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

About the Best Western Airport Inn & Suites

Location 8101 Aircenter Ct, Orlando, FL 32809

Renovations + Closures

The following facilities or services will be unavailable from April 21 2021 to July 31 2021 (dates subject to change):

  • Daily housekeeping

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Tuesday, Wednesday, Thursday, and Friday:

  • Fitness facility
  • Health club
  • Outdoor pool

Property Features

Best Western Airport Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Airport Inn & Suites. Self parking is free. This Orlando hotel is smoke free.

  • 100 guestrooms or units
  • 5 levels
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Orlando International Airport (MCO) (7 km / 4.4 mi)
  • Train station: Orlando Station (9.7 km / 6 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Airport Inn & Suites offers 100 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The property provides shuttle service to the Port Canaveral Cruise Port for USD 50 roundtrip.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 9 per day
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Airport Inn
  • Best Airport & Suites Orlando
  • Best Western Inn Airport
  • Best Western Airport Inn Orlando
  • Best Western Airport Orlando
  • Best Western Airport Inn And Suites
  • Best Western Airport Hotel Orlando
  • Best Western Airport Inn & Suites Hotel
  • Best Western Airport Inn & Suites Orlando
  • Best Western Airport Inn & Suites Hotel Orlando

You should know

  • The seasonal pool will open in March and close in December.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.