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Waldorf Astoria Orlando

5-star property
14200 Bonnet Creek Resort Lane, Orlando, FL 1-855-201-7819

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4.2 out of 5
Very good!
See all 23 Travelocity Reviews

"The hotel is nice, staff great, but there was an hour wait at the restaurant for breakfast! Unacceptable. Huge hotel with just one restaurant servin ... " More

By a verified traveler on Wed 31 May 2017

Hotel Description

Family-friendly 5-star resort near Disney's Hollywood Studios®

Orlando retreat

Within 6 miles (10 km) of this resort, you'll find Disney's Hollywood Studios® and ESPN Wide World of Sports. Epcot® is within 6 miles (10 km) and Disney's Animal Kingdom® Theme Park is within 9 miles (15 km).

Poolside dining

This luxury resort features a golf course, a full-service spa, and 12 restaurants. There's fun for all ages with a lazy river and a children's club, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 2 coffee shops/cafés and freebies like WiFi in public areas and an area shuttle.

MP3 docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 502 guestrooms also offer MP3 docks and LCD TVs with cable channels. 24-hour room service, WiFi, and DVD players are also available.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$566* Per night/room Mar 18 - Mar 19

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Bathtub (Waldorf)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Waldorf Astoria Orlando ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waldorf Astoria Orlando

Everyone (8)
1 out of 5
BROKEN LAMP SHADE, BROKEN WEIGHT ELECTRONIC SCALE, BROKEN HEAD BOARD LAMP, DIRTY PICTURE WINDOW, HOTEL BUS NOT AVAILABLE /DRIVER INFO INCORRECT FOR PICKUP AT DISNEY, BED SPREAD STAINED, , 2 BATH ROPES OLD AND STAINED, REPLACED WITH OLDER AND STAINED!!, DID NOT MAKE UP ROOM LATE AS REQUESTED, DON'T STAY HERE, ROOMS NEED COMPLETE MAKE OVER, BREAKFAST BUFFET GREAT, EXCELLENT SERVICE!!

Posted by , from PALM BEACH, FL. on Nov 12, 2018

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3 out of 5

waldorf Astoria Orlando

The hotel is nice, staff great, but there was an hour wait at the restaurant for breakfast! Unacceptable. Huge hotel with just one restaurant serving breakfast....

Posted by on May 31, 2017

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5 out of 5

Beautiful hotel

We loved our hotel room. The suite was fantastic for our family of 5. We loved how the hotel linked to the Hilton so we could benefit from the amenities at both hotels. Very comfortable hotel

Posted by , from portage Mi on Apr 10, 2017

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1 out of 5

2016 Anniversary trip

Pros: Not much. The bushes were trimmed nicely.
Cons: Staff attitude and value to the customer.
Location: We were in the Orlando hotel, so you have the full compliment of Orlando parks and attractions
Extremely disappointed in this "4 star" hotel. The bathroom flooded everytime you showered. We were not given the complimentary items upon arrival. The staff was extremely cold to any requests or concerns. If you have the need to be overcharged for everything you do then this is the hotel for you. Also, plan your departure flight close to the hotel checkout time because they are not very accommodating about late checkouts. Unless you are flashing big tips at the pool don't expect to get attention. If you think I shouldn't have gone to this hotel because I cant afford it think again. I certainly can afford to vacation there however I work hard for my money and prefer to use it at a place where I feel I get value. Also, I think they know when you have booked through the discount online travel sites and I do believe you are treated differently.

Posted by , from Pennsylvania on Sep 26, 2016

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5 out of 5

Very nice hotel and great facilities.

Pros: The pool area, the rooms, the golf course.
Cons: Maybe have 1 or 2 restaurants that are a little less expensive.
Location: Waldorf has a great golf course, Walt Disney World theme parks, Disney Springs, attractions on route 192, attractions on International Drive.
We live in the area and we decided to try the Waldorf Orlando for a 1 night stay. This is a great hotel! The rooms are comfortable and are like new condition. The lobby bar is nice and there is a nice terrace that you can have drinks on. The pool area at the Waldorf is very nice. The drinks are a little pricy, but what the heck, you are the Waldorf - live a little. The restaurants had a good variety of food (prices were a little expensive). If the restaurants are too pricey for you, my recommendation would be to take the bus (free) to Disney Springs and you have a variety of restaurants that are more affordable. If you have a car, route 192 is only a few miles away and there are many different restaurants to choose from.

Posted by , from Tampa, FL on May 23, 2016

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5 out of 5

Beautiful Hotel, Close to Attractions - Quiet

The room was great - the pool was great - the food was great ( although pricey) easy parking and great staff

Posted by on May 8, 2016

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Comment from Hotel Management

May 11, 2016 by Stephanie

Dear Valued Guest, Thank you for the wonderful feedback of your recent stay at Waldorf Astoria Orlando! We are pleased to know that you truly enjoyed your stay and look forward to welcoming you back again in the near future. Best regards, Stephanie

3 out of 5

Beautiful Hotel. Service was inconsistent

Pros: The restaurant, Bull and Bear, was awesome . The service was impeccable and the steak , was the best ever.
Cons: Inconsistent service from valet and Peacock
Inconsistent Service, based on the price range of this hotel one would expect superb service. A text was sent to me on my second day to rate my experience and I voiced my disappointment , however nothing was done about it.

Posted by on Nov 11, 2015

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5 out of 5

Great location with complemently buses to Disney

Pros: Friendly staff, breakfast.
Cons: Allow guests to self-park (as advertised). Improved bath/shower products. Cons: "Resort" fee.
Location: Disney theme parks, Universal theme parks, Cheesecake factory
Our stay at the Waldorf Astoria was wonderful. Check-in was quick and easy, and we were given complimentary food and drink vouchers to use at the restaurants. Our room, and bathroom was large. The bathroom had a separate shower and bath. There was a “resort” fee which did include the use of the internet, but the Waldorf Astoria falls very short of a “resort”. Despite being advertised, there was no self-parking option, and using the valet was just a hassle as we were always coming and going. The valet parking price also jumped a lot between placing our booking, and when we arrived. Some of the unadvertised features include the use of the Hilton pool next door (which has a more resort like feel), and a free shuttle service every hour to the Disney theme parks. If we return to visit the theme parks we will stay at the Waldorf Astoria again.

Posted by , from Melbourne, Australia on Jul 22, 2014

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5 out of 5

Great service!

Pros: Close restaurants, Quiet, great service
The hotel service was amazing. The assitance from check in to check out met my every need. I am looking forward to another stay.

Posted by on Sep 11, 2012

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5 out of 5

Loved when the Valet attendant would said "Welcome Home!"

Pros: Quiet, free water in lobby
Cons: No free Internet, free coffee availibility
We had a great vacation week. The hotel is Beautiful and the staff is so Helpful. The hotel is clean and the pools prestine, nice perk using the Hilton's pool - lazy river & movie night. Room service was excellent as well as the food. Valet parking is awesome and they make you feel like royalty! Only con is limited time for complimentary coffee availability in the foyer/lounge area and not posted that this is available.

Posted by , from Boston, MA, USA on Aug 9, 2012

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About the Waldorf Astoria Orlando

Location 14200 Bonnet Creek Resort Lane, Orlando, FL 32821

Property Features

As a guest of Waldorf Astoria Orlando, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 12 restaurants and 2 coffee shops/cafés, as well as a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Event space at this resort measures 174,000 square feet (16 square meters) and includes conference space. A spa tub, a 24-hour fitness center, and a steam room are also featured at the luxury Waldorf Astoria Orlando. Parking is available for a fee. This 5-star Orlando resort is smoke free.

  • 1 building
  • 502 guestrooms or units
  • 15 levels
  • 12 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 2 coffee shops
  • 174,000 sq ft of conference space
  • 16 sq m of conference space
  • Built in 2009
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Lazy river
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (33 km / 20.5 mi)
  • Property shuttles: Free area shuttle and theme park shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Waldorf Astoria Orlando offers 502 air-conditioned accommodations with MP3 docking stations and DVD players. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Orlando resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Oscar's - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Bull and Bear - Overlooking the golf course, this restaurant serves dinner only. Guests can enjoy drinks at the bar.

Aquamarine - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.

The Clubhouse Grille - Overlooking the golf course, this restaurant serves lunch only. Guests can enjoy drinks at the bar.

Peacock Alley - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a golf course, a lazy river, a waterslide, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Waldorf Astoria Spa has 22 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 22
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are available for USD 25.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.00 per accommodation, per night

The resort fee includes:

  • Spa access
  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 34 and USD 40 for adults, USD 20 and USD 25 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orlando Waldorf Astoria
  • Waldorf Astoria
  • Waldorf Astoria Hotel Orlando
  • Waldorf Astoria Orlando
  • Waldorf Astoria Orlando Hotel Orlando
  • Waldorf Astoria Orlando Resort
  • Waldorf Astoria Resort
  • Waldorf Astoria Orlando Resort
  • Waldorf Astoria Orlando Orlando
  • Waldorf Astoria Orlando Resort Orlando

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Orlando-Hotels-Waldorf-Astoria-Orlando.h2432727-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.