Entire condo

Fantastic 3BR Condo close to OCCC & Epic Universe!

Family-friendly stay near Orange County Convention Center

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Photo gallery for Fantastic 3BR Condo close to OCCC & Epic Universe!

A clear swimming pool with lounge chairs and palm trees in the background.
A building with a yellow facade, arched doorways, and a central window.
A picnic table and mailbox in a grassy area with palm trees and a fence in the background.
A multi-tiered fountain surrounded by palm trees and a building with arched windows in the background.
A gym with exercise equipment, a wall-mounted basketball hoop, and a rack of dumbbells.

Reviews

9.2 out of 10
Wonderful

Entire condo

3 bedrooms2 bathroomsSleeps 101410 sq ft

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
Orlando, FL
  • Place, Universal Epic Universe
    ‪15 min walk‬
  • Place, Shingle Creek Golf Course
    ‪4 min drive‬
  • Place, Orange County Convention Center
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

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About the neighborhood

Orlando

On lake.You'll find Orange County Convention Center and Universal Epic Universe within 2 miles (3 km) of this Orlando condo. Aquatica and The Orlando Eye are also within 3 miles (5 km).

What's nearby

  • Universal Epic Universe - 15 min walk - 0.8 miles
  • Orange County Convention Center North - 16 min walk - 0.9 miles
  • Shingle Creek Conference Centre - 18 min walk - 1.0 mile
  • Shingle Creek Golf Course - 4 min drive - 1.1 miles
  • Orange County Convention Center - 4 min drive - 2.7 miles

Getting around

  • Sand Lake Road Station - 13 min drive
  • Orlando Station - 17 min drive
  • Orlando Intl. Airport (MCO) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Pizza Moon - ‬4 min drive
  • ‪Chick-fil-A - ‬6 min walk
  • ‪The Burning Blade Tavern - ‬5 min drive
  • ‪Toadstool CafĂ© - ‬4 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Fantastic 3BR Condo close to OCCC & Epic Universe!

Summary:

Step into your ultimate Central Florida escape! This spacious 3-bedroom condo at Vista Cay puts you minutes from Epic Universe, Universal Studios, Disney World, and the OCCC. Dive into resort perks like a lazy river, hot tub, and gym, then unwind on your private balcony overlooking serene lakes. Fully equipped kitchen, free parking, high-speed Wi-Fi, EV charging — everything you need for an unforgettable, fun-filled getaway with friends or family. Adventure and chill mode? You’ve got both.



The Space:

- Welcome to Your Orlando Retreat:

Step into our 3-bedroom condo in Central Florida, where comfort and convenience meet in a prime location near the resort clubhouse, Waterpark, and OCCC. Just minutes from Universal Studios and Orlando's top attractions, our property is designed to be your perfect home away from home. Whether you’re here for adventure, relaxation, or both, this cozy yet spacious condo offers the ideal setting for a memorable stay.



- Spacious Living Room:

The living area is the heart of the condo, featuring plush seating and a large flat-screen TV, perfect for movie nights or catching up on your favorite shows. Natural light fills the room through large windows, creating a warm and inviting atmosphere. With plenty of seating and thoughtful decor, the space is perfect for relaxing after a fun day exploring Orlando’s attractions.



- Fully Equipped Kitchen:

Our modern kitchen has everything you need to prepare delicious meals for your family or group. It includes stainless steel appliances like a refrigerator, oven, microwave, and dishwasher, along with cookware, utensils, and essentials such as oil, salt, and pepper. A dining table adjacent to the kitchen comfortably seats six, making mealtime a joy for everyone.



- Comfortable Bedrooms:

The condo offers three well-appointed bedrooms designed for relaxation. The master suite features a king bed, soft linens, and an en-suite bathroom for added privacy. The second bedroom offers a queen bed, while the third bedroom includes two full-size beds, making it ideal for families or larger groups. Each bedroom is equipped with a TV, cozy bedding, and extra storage for your belongings.



- Modern Bathrooms:

Enjoy the convenience of two full bathrooms, each thoughtfully designed with your comfort in mind. The master bathroom includes a walk-in shower, while the second bathroom offers a shower-tub combination. Both are stocked with essentials such as fresh towels, toiletries, and soap to ensure a comfortable stay.



- Private Balcony and Resort Access:

Step outside onto your private balcony and take in the peaceful views of the resort community. This outdoor space is perfect for enjoying a morning coffee or relaxing in the evening. Guests also have full access to resort amenities, including the pool, hot tub, gym, and lazy river, making your stay both fun and refreshing.



- Family-Friendly Amenities:

This condo is designed to make family travel stress-free. With a high chair, Pack ’n Play, and outdoor playground available, it’s perfect for guests with children. Additional conveniences include a washer and dryer in the unit, extra pillows and blankets, and WiFi throughout the property to ensure everyone stays comfortable and connected.



- EV Charging and Free Parking:

Guests with electric vehicles will appreciate the on-site EV charger for added convenience. Free parking is also available, with easy access to your private entrance. Located within a gated community, the property ensures a secure and hassle-free stay for all guests.



- Prime Location Near Attractions:

The condo’s central location puts you close to Orlando’s most popular destinations. Universal Studios, SeaWorld, and Disney are just a short drive away, while the nearby OCCC makes it ideal for business travelers. Enjoy the best of both worlds with exciting attractions and a relaxing retreat to return to each day.



- Your Perfect Vacation Awaits:

Whether you’re planning a family getaway or a trip with friends, this 3-bedroom condo offers everything you need for an unforgettable experience. From its modern amenities and spacious design to its proximity to top attractions, this property is the ultimate choice for your Orlando adventure. Book today and make lasting memories in this exceptional space.



Guest Access:

As our guest you will have full use of all the amenities at Vista Cay Resort:



HEATED Resort-style Pool with multi-level deck space & seating

Kiddie Pool

Large whirlpool spa

Pool bar

Tropically Landscaped

2-mile walking/jogging/biking trail around Lake Cay

Basketball Court for Family Recreation

Fitness Center

Game Room

Gated Access

24/7 on site Security

etc.



There is also a Publix and Walgreens supermarket and some restaurants within walking distance from the resort.



The Neighborhood:

Discover the vibrant heart of Orlando, Florida, where Vista Cay Resort awaits to offer you an exceptional blend of urban excitement and serene relaxation for your vacation retreat. Nestled amidst picturesque lakes and lush greenery, our neighborhood boasts a tranquil atmosphere, perfect for unwinding after a day of exploration. Take leisurely walks or bike rides along beautifully landscaped paths, immersing yourself in the natural beauty and peaceful ambiance that surrounds the area. Vista Cay Resort is located right next door to the Orange County Convention Center (walking distance) and 2 minutes from International Drive, the nightlife, shopping and entertainment center here in Orlando.



Within minutes, a plethora of dining options awaits, from charming cafes to gourmet restaurants, offering a diverse culinary experience to suit every palate. For adventure seekers, renowned attractions such as Walt Disney World Resort (12 minutes), Universal Studios (10 minutes), and SeaWorld Orlando (5 minutes) are just a short drive away, promising endless entertainment for visitors of all ages. Golf enthusiasts will appreciate the championship courses nearby, where they can tee off amidst breathtaking landscapes and challenging fairways.



Whether you're in search of outdoor adventures, cultural experiences, or simply relaxation under the Florida sun, Vista Cay Resort and its surrounding neighborhood provide the perfect backdrop for an unforgettable vacation experience.



Getting Around:

Getting to Vista Cay Resort is a breeze, regardless of your mode of transportation. Orlando International Airport (MCO), the nearest major airport, is just a 15-20 minute drive away, depending on traffic conditions. For those arriving by train or bus, the Amtrak station and Greyhound bus terminal in downtown Orlando are both approximately a 20-25-minute drive from the resort. While having a car provides flexibility for exploring the area and accessing nearby attractions, guests can also rely on rideshare services like Uber and Lyft, which are readily available in the vicinity. Additionally, local taxi services and shuttle options can be arranged upon request for seamless transportation to and from the resort. Once you arrive at Vista Cay Resort, rest assured that ample parking is available for guests, ensuring easy access to the resort's amenities as well as popular destinations in Orlando and beyond.



Exploring Orlando is best done by car. We recommend renting a car or utilizing ridesharing services such as Uber or Lyft for convenient travel throughout the city.



Other Things to Note:

Vista Cay Resort is right next door to the Orange County Convention Center, and less than 10 minutes away from all major theme parks, including Sea World, Universal Studios and Walt Disney World. Don’t miss your chance for a relaxing Florida vacation, rent Penthouse Pleasure now!



Interaction with Guests:

This property is professionally managed by Casiola vacation homes. Our team is here for you 24/7 via Airbnb chat, phone, email, text, ready to assist with anything you need to make your stay EXTRAordinary.

Similar properties

Property amenities

Pool/Spa

  • Communal pool
  • Hot tub

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking options include a garage

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Ice maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Location highlights

  • Near a zoo

Things to do

  • Gym
  • Optional golf privileges
  • Water park
  • Cycling nearby
  • Fishing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • Electric car charging station
  • Unit size: 1,410 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

Rules for this unit are as follows: Pets are not allowed. Smoking is not permitted. Children are allowed. The minimum age limit for this unit is 21.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Stunning Top-floor 3-bed 2-bath Condo Feet Clubhouse Pool
Stunning Top-floor 3-bed 2-bath Feet Clubhouse Pool Orlando
Stunning Top-floor 3-bed 2-bath Condo Feet Clubhouse Pool
Stunning Top-floor 3-bed 2-bath Feet Clubhouse Pool Orlando
Stunning Top-floor 3-bed 2-bath Feet Clubhouse Pool
6a7f1a414395940093302ba2

Frequently asked questions

How close is Stunning, top-floor condo! *feet from clubhouse and pool* to the airport?

This condo is 11.5 mi (16-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

Does Stunning, top-floor condo! *feet from clubhouse and pool* have an airport shuttle?

Airport shuttle services are not available at this condo.

Does Stunning, top-floor condo! *feet from clubhouse and pool* offer free breakfast?

This condo does not offer free breakfast.

Is there a casino at Stunning, top-floor condo! *feet from clubhouse and pool*?

No, there is no casino at this condo.

What time is check-in at Stunning, top-floor condo! *feet from clubhouse and pool*?

Check-in begins at 4:00 PM.

Is there free parking at Stunning, top-floor condo! *feet from clubhouse and pool*?

Free parking is not available at this condo.

Does Stunning, top-floor condo! *feet from clubhouse and pool* have a pool?

Yes, there's a pool.

Does Stunning, top-floor condo! *feet from clubhouse and pool* have a spa?

There are no spa services available at this condo.

How close is Stunning, top-floor condo! *feet from clubhouse and pool* to downtown Orlando?

This condo is 8.8 mi away from Orlando.

Fantastic 3BR Condo close to OCCC & Epic Universe! Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 58 reviews
Rating 8 - Good. 9 out of 58 reviews
Rating 6 - Okay. 1 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

10/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
We had a blast at this property! The location was perfect for visiting Universal Studios -a parks! We were able to return here after a busy day of riding coasters and relax/recharge. Pool, fire pit, and game room was also very nice. We'd stay here again and again!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome stay before cruise.

We have been to this property before and are already planning a return trip. Great property, secure, quiet and relaxing. Our unit had everything we needed and then some.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
Cute condo with great location.Only hitch was that ice maker didn’t have any ice and master shower had no shelves.
Stayed 6 nights in Jun 2025
From a partner site

10/10 Excellent

Great Place to stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was awesome! The condo was in perfect condition and exceeded our expectations. I certainly will use Casiola vacation homes in the future.
Stayed 4 nights in Jan 2018
From a partner site

10/10 Excellent

THE BEST!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect is an understatement. This was the best place. Location, cleaniness, EVERYTHING.
Stayed 2 nights in Feb 2018
From a partner site

10/10 Excellent

Wonderful experience!!!1

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful experience stayed during our spring break vacation. Couldn't asked for a better place and wonderful location! Well done staff!
Stayed 3 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Enjoyed our stay Condo was perfect

When we walked through the door we were immediately delighted. Everything was clean and so spacious. We felt right at home. The pool was very close and convienant. The beds were extremely comfortable. I will be back in the future. Thank you for a great experience and the Oreos :)
Stayed 6 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect stay

We loved this condo, it fit our family of 8 perfectly... the beds were comfortable and everything was clean when we arrived. They even left a welcome gift for when we arrived. The location is minutes from food, Walmart, downtown Orlando. The pool and amenities were wonderful, not overcrowded and everyone was very accommodating. We will be back in the future for sure.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent room and communication

Perfect in every way, the only thing is that we didn’t get our guest pack of paper towels, soap and dish soap. We will be back!
Stayed 5 nights in Jul 2019
From a partner site

10/10 Excellent

Best Holiday Rental in Orlando!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit and the complex where it is located is perfect and safe for families traveling with kids and older people. The unit itself is super spacious and the furniture is very beautiful and feels brand new. The location was amazing with everything only a very short drive away. Our host was really nice and courteous and made sure to provide all the information necessary well ahead of time so that I was never left with any doubts and had all the information at hand when needed.
From a partner site

10/10 Excellent

A Penthouse Pleasure

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We found our 4th floor Penthouse Pleasure to be spacious, clean, and comfortable. It was very convenient to the convention center in which we were attending an international conference. Shopping was equally handy and we found a great Diner just around the block (breakfast & lunch). The pool was lovely and although the nearby lake was not accessible to my fisherman husband, it was still lovely to look at. I appreciated the elevator, not only for unpacking & packing to go home but also for general convenience since I was in a walking boot for a broken foot. Our unit was handicapped equipped which was also greatly appreciated. There were a few minor maintenance issues that we are reporting to management but all quite fixable. One note, the television is a challenge! Finally, we accidentally left two items behind and the management has helped us retrieve those items, many thanks!
Stayed 7 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome stay! Would stay again.

We would stay again.
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great experience

Very nice and quiet a place to go and relax
Stayed 4 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great week

Overall a great experience! The place was quiet and managed well. Questions were answered promptly and issues handled right away! Needs some small maintenance issues dealt with but nothing that would keep us from staying again. The pool on Saturday was super fun! Check in and check out were a breeze! The tiny grocery cart in the hallway was very helpful! Some suggestions to make the stay even better would be, more trash bags for the kitchen. Ceiling fans in the bedrooms, and a wagon or luggage cart for one trip load and unload ease. Would definitely stay again!
Stayed 6 nights in Jul 2021
From a partner site

10/10 Excellent

GRATE PLACE

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: PERFECT FOR BIG FAMILYS
From a partner site

8/10 Good

Orlando Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place was nice. Very convenient and the place was clean and perfect for a family traveling to the Orlando area. Had a nice balcony to sit on and the place was pretty spacious for a family. I would recommend it.
Stayed 1 night in Apr 2021
From a partner site

10/10 Excellent

Orlando

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location in the city and in complex. Very close to main pool and clubhouse. Definitely would recommend
From a partner site

10/10 Excellent

Great Value

Rating Details: The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Seamless to do business. Gate codes and door codes. Perfect location. Close grocery store. Publix had very good seafood to cook. Highly recommend!
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Orlando condo

Clean property. Could use some updates is master bath. Looking a little tired. Otherwise, basic property to stay.
Stayed 2 nights in Jan 2020
From a partner site

10/10 Excellent

Fantastic and relaxing stay in Orlando

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loads of room for our family of 5 to spread out and have some space. Kids loved the pool and the parents made good use of the bar alongside while supervising. Excellent location, close to everything - we were visiting both Disney and Universal so it suited us to be right in between the two. Very clean, lovely decor, and everything we needed to feel at home.
From a partner site

10/10 Excellent

Great Place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental was exactly as advertised. So glad I chose to stay here with my family then at a hotel or at one of the theme parks. Its central location made it more convenient AND affordable to Uber everywhere.
From a partner site

10/10 Excellent

perfect experience

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: don't have anything negative to say, everything went very smooth.We will definitely come back.
From a partner site

10/10 Excellent

Perfect Stay at Penthouse Pleasure

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I rented this apartment in aug/sept '19 and we loved it. This is my second booking with Casiola and they never fail. Very professional and great service. I stayed during the Dorian hurricane period and they keep you informed. I appreciate that. They also personally checked if all loose items on the balcony were placed in the apartment as instructed. I had an issue with the AC and it was fixed within an hour. I was really surprised. Thank you! The apartment was as in the pictures. Comfy, clean, modern. I like the new designs. I hope they do this for all the apartments under their management. The building is near the convention center, has a great view of a lake and great for walking the dogs or running. Very relaxing. There is a Publix and a Walgreens nearby, walking distance. It is a 5 minute ride to Wonderworks and ICON park. Very near Universal Studio's , Seaworld and the malls. If you don't have a car you could use a taxi. But in Orlando I recommend to rent a car to explore all the places. Overall, great location, great apartment. We really enjoyed our stay. I will rent again.
From a partner site

10/10 Excellent

Casiola Air B and B- Vista Cay Resorts- Penthouse Pleasure

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This rental surpassed our expectations. We had 2 families staying here and we never felt like we were in one another's way. The kids had their space and adults theirs. We were able to eat at home some and eat out some. The washer and dryer made things very convenient as well. They also had beach towels along with shower towels. The pools were great and there was a waiter that came by to see if we needed anything. They also were playing movies poolside at night. Last the location was ideal for us as we were visiting SeaWorld and Aqautica daily. We would highly recommend this to other customers.
From a partner site

4/10 Poor

No Handicap Units

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed in the same unit over the last 5 years, three times. This unit has a bathroom with bars on the walls in shower and by toilet. My husband is an amputee and must have a bench or shower chair, which is required by ADA laws. The first year we purchased shower chair and management reimbursed us. The next year, management had chair and brought it to the unit. This year the unit had been remodeled and shower chair was missing. When we called to ask about getting one, young lady on phone told us "We are not required to supply a chair for shower". We did go purchase a bench, or my husband would not have been able to take a shower for a week. We took our bench home with us on plane. Needless to say we will not be staying here again. Over all we were happy with unit, but thought that the handicap issue was handled wrong. ADA laws are there to protect people from being treated differently. We called the management office the day we arrived about the chair issue and they strung us along for 3 days, before they out right told us they didn't need to supply us with a shower chair. Just don't want anyone else who is handicap to run into the same problem. Because in a property so large, there is only this one unit labeled as handicap, and it's not.